I visited the Stirling store on Saturday and I was served by Maryam. I honestly cannot thank you enough for your time and patience. My query wasn’t straight forward and Maryam told me that she was new... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit 6a Marches Mall , The Thistle Shopping Centre, FK8 2EA Stirling, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Great experience in Stirling store. Susie was a fantastic help to me, I’m not the best on tech. She took her time with me, explained everything thoroughly. A massive asset to Vodafone
L'azienda ha risposto
Your sales assistant Matt (in Stirling) was most helpful. His knowledge of your products was very impressive and the advice given whilst purchasing my new phone was most valuable. I would recomme... Leggi di più
L'azienda ha risposto
Caitlin understood the reason for my visit and explored ways to resolve the issue. To my satisfaction.
L'azienda ha risposto
Dettagli dell'azienda
- Gestore di telefonia mobile
- Negozio di telefoni cellulari
- Internet provider
- Servizio di telefonia e internet
- Provider di servizi per le telecomunicazioni
Informazioni su Vodafone UK - Stirling
Scritti dall'azienda
Informazioni di contatto
Unit 6a Marches Mall , The Thistle Shopping Centre, FK8 2EA, Stirling, Regno Unito
4,9
Eccellente
202 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Felt like i was actually listened to…
Felt like i was actually listened to compared to other stores and got my end result that i wanted , highly recommend. The girls name was Alex
15 agosto 2023
Non scritta su invito
Risposta di Vodafone UK - Stirling
Hi Mark,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Excellent Customer Service
I recently visited the Stirling store as I was having a few issues with my phone. I was greeted with a welcoming smile from a young man called Graeme. He was so friendly and helpful, and very patient and all the issues were addressed and resolved I was very surprised and impressed with the level of Customer Service I received. Thank you very much Graeme!
2 agosto 2023
Non scritta su invito
Risposta di Vodafone UK - Stirling
Hi Maggie,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Staff very friendly and efficient
Came into the store to upgrade my phone and it couldn’t have been easier! James got everything sorted for me in no time and was extremely helpful getting me a new phone that was within my current budget. Couldn’t recommend them highly enough!
9 agosto 2023
Non scritta su invito
Risposta di Vodafone UK - Stirling
Hey Ben, Thanks for your awesome feedback! It's great to see we made upgrading such a pleasure.
Hope you're loving your new phone.
Thanks, The Vodafone Social Media team
Thankful for your assistance
Popped into the store the other day to get some help with my new phone. Alistair was really helpful and got all my old photos transferred over to my new device. Really appreciated him going the extra mile and explaining useful things I could do with my new model
1 agosto 2023
Non scritta su invito
Risposta di Vodafone UK - Stirling
Hey Jane,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great store
I was completely clueless when I walked in but Ali put me at ease and helped me set up a new contract and really great deal. The Stirling store is definitely the most helpful and friendly store I’ve been to.
17 luglio 2023
Non scritta su invito
Risposta di Vodafone UK - Stirling
Hey Tess,
Thanks for letting us know what an amazing job Ali did!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Leena was very helpful
Leena was very helpful in the Stirling store, I got what I wanted for a good deal
19 luglio 2023
Non scritta su invito
Risposta di Vodafone UK - Stirling
Hi Carl. Thank you for your review for Leena. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ali was so helpful and lovely to talk…
Ali was so helpful and lovely to talk to . He was great setting me up with my new sim only contract
12 luglio 2023
Non scritta su invito
Risposta di Vodafone UK - Stirling
Hi Aishling,
This is a great review for Ali. I’m glad to hear you're happy with your new contract.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Aaron was very attentive to my needs…
Aaron was very attentive to my needs when I came in to upgrade
7 maggio 2023
Non scritta su invito
Risposta di Vodafone UK - Stirling
Hi Jordan,
This is great feedback for Aaron review. I’m glad to hear you found the best upgrade option for you when visiting the store.
Thanks for sharing.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
New phone success
Finally got a new phone sorted recently at the stirling store, spoke with Liam who was very helpful and sorted me out with a contract I'm very happy with.
4 maggio 2023
Non scritta su invito
Risposta di Vodafone UK - Stirling
Thank you for your review Euan. It's always good to read such complimentary feedback for one of our team.
Hope you're loving your new phone.
Thanks again,
The Vodafone Social Media Team
Came into Stirling to top up my phone…
Came into Stirling to top up my phone and Ali helped me move onto a contract SIM that was much better value for money and loowed me to use it without stress or worry. Will be recommending the Sitrling Vodafone store
17 aprile 2023
Non scritta su invito
Risposta di Vodafone UK - Stirling
Hi Sylvia. Thank you for your review for Ali. It's always lovely to read such fantastic feedback.
If you ever need anything, please don't hesitate to reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Thanks again,
Vodafone Social Media Team
I came into store with a faulty SIM…
I came into store with a faulty SIM card and was seen by Ali who resolved it with no issues and even after resolving the fault got me on a better plan for less money with more data. First class service.
29 aprile 2023
Non scritta su invito
Risposta di Vodafone UK - Stirling
Hi Rebecca. Thank you for your review for Ali. It's always lovely to read such fantastic feedback.
If you ever need anything, please don't hesitate to reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Thanks again,
Vodafone Social Media Team
I came into store to ask about roaming…
I came into store to ask about roaming charges. I was served by Ali, who was great. Informed me of all my options with passes and even gave me the option to change my plan to a more inclusive one, very happy with the outcome.
26 aprile 2023
Non scritta su invito
Risposta di Vodafone UK - Stirling
Hi Chloe. Thank you for your review for Ali. It's always lovely to read such nice feedback.
If you ever need anything, please don't hesitate to reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Thanks again,
Vodafone Social Media Team
Liam Whyte offered great customer…
Liam Whyte offered great customer service and helped explain the whole process in easy to understand terms. Honestly was amazing service, especially when it's something I often get flustered or confused when doing.
7 aprile 2023
Non scritta su invito
Risposta di Vodafone UK - Stirling
Hi Struan,
It's lovely to read such a nice review for Liam in our Stirling store. We're glad you have had this amazing service when visiting the store.
Thanks again,
Vodafone Social Media team
I was served by Graeme I’m store who…
I was served by Graeme I’m store who was very attentive. He kept me right throughout. Excellent service provided by him.
11 aprile 2023
Non scritta su invito
Risposta di Vodafone UK - Stirling
Hi John,
It's great to hear this feedback for Graeme in our Stirling store.
Thanks for your support and sharing. If you ever need any help, there’s a useful Help and Support section, on our website here: https://support.vodafone.co.uk/
All the best,
Vodafone Social Media team
Risposta di Vodafone UK - Stirling
Hi Lee,
Thank you for your support and feedback. If you visited a store recently, please edit your review and let us know the name of the store and we'd be happy to feed this back to them directly
Thanks again,
Vodafone Social Media Team
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.