Vodafone UK - St Helens Recensioni 

180
TrustScore 5 su 5

4,9

6 Palatine Arcade,Church Sq Shopping Centre, WA10 1BW St Helens, GB


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Valutata 5 stelle su 5

Maddy and Timmy made my experience in store so easy. Very knowledgeable and polite. 100% rating.

L'azienda ha risposto

Valutata 5 stelle su 5

My sister and I called into St.helens branch ,Vodafone today to discuss our options for contract renewals. We were met by Matt who was exceptional in every way.He checked for the best available deals... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I recently completed a HBB contract at the store Colin was very helpful and talked me through the whole thing even helping to cancel my old provider. I went back to the store as I’m a current mobil... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Colin spent the best part of 2 hours with me to upgrade 3 phones, saving me money on each one and then has also saved me £50 a month moving to Vodaphone Braodband. He took time to get me the best de... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • 6 Palatine Arcade,Church Sq Shopping Centre, WA10 1BW, St Helens, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

180 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(180)

39.826 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Gavin was very helpful

Gavin was very helpful

4 febbraio 2025
Non scritta su invito
Logo di Vodafone UK - St Helens

Risposta di Vodafone UK - St Helens

Hello, Jen,

This is lovely to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

John at the store in St Helens was…

John at the store in St Helens was really helpful when I went in to upgrade my phone. He explained the details of the new contract and was really friendly and approachable. I've always found the staff at the store have always been really helpful. Thank you very much 😊

27 gennaio 2025
Non scritta su invito
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Risposta di Vodafone UK - St Helens

Hi Susie,

Thank you for taking the time to leave a review and sharing this great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

I went into my local store after…

I went into my local store after customer service couldn't help me sort out my sim card issue. Colin the the store managed so solve my issue. It's set my e sim up wrong. 15 mins later I'm up and running. Great service

23 gennaio 2025
Non scritta su invito
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Risposta di Vodafone UK - St Helens

Hi Mark,

Sometime you really can't beat the hands on approach! It's fantastic to see that Colin resolved your query so quickly. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

John

John - at the st Helen’s branch - was really helpful and helped me get the right device and contact for me!

3 gennaio 2025
Non scritta su invito
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Risposta di Vodafone UK - St Helens

Hi Rick,

Thanks for your lovely brilliant of John! It's what we love to see 🙂 If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Upgraded new iPhone

Upgraded new iPhone. Staff member very helpful and saved me money

27 dicembre 2024
Non scritta su invito
Logo di Vodafone UK - St Helens

Risposta di Vodafone UK - St Helens

Hi Stacey

Thank you for reviewing and sharing this great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

John was a great help

John was a great help , had great patience with me and very friendly 😀

17 dicembre 2024
Non scritta su invito
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Risposta di Vodafone UK - St Helens

Hi Caradyn. Thank you for your review for John. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

I went into the store looking for a…

I went into the store looking for a contract upgrade. Colin found be a great offer on a Apple 16 plus. The service was quick and efficient and I was in and out in less that 20 minutes.

25 novembre 2024
Non scritta su invito
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Risposta di Vodafone UK - St Helens

Hi Gemma,

Thanks for taking the time to write such a great review! We're delighted that Colin found the right deal for you, and quickly too! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Great staff in St Helens

Thank you John He is a helpful staff and more patient to listen what i want. And help me to choose which suitable plan for me. I will come back again cos of him. John Thanks again

25 novembre 2024
Non scritta su invito
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Risposta di Vodafone UK - St Helens

Hello, Vian,

It's great to hear about the positive experience which you had with John. We appreciate you taking the time to write in a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great staff also sorted me out very…

Great staff also sorted me out very quick

6 novembre 2024
Non scritta su invito
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Risposta di Vodafone UK - St Helens

Hey Kieran,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Gavin was very nice and very good I…

Gavin was very nice and very good I had no trouble at all

5 novembre 2024
Non scritta su invito
Logo di Vodafone UK - St Helens

Risposta di Vodafone UK - St Helens

Hi Gill,

It's lovely to see you had such an easy experience with Gavin. It's what we aim for! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Gavin was very helpful upgraded my…

Gavin was very helpful upgraded my phone and saved me money

18 ottobre 2024
Non scritta su invito
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Risposta di Vodafone UK - St Helens

Hi Peter,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and congrats on the new phone.

Thanks,
The Vodafone Social Media Team

Valutata 5 stelle su 5

I went to the Vodafone store as my…

I went to the Vodafone store as my phone wasn't getting a signal. Turns out my sim was faulty. Colin replaced the sim and sorted out the issue. Defo be going back when I'm due my upgrade.

18 ottobre 2024
Non scritta su invito
Logo di Vodafone UK - St Helens

Risposta di Vodafone UK - St Helens

Hi Ste,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in store and the team have resolved the SIM cars issue.

Thanks,
The Vodafone Social Media Team

Valutata 5 stelle su 5

John was outstanding 10/10 service

15 ottobre 2024
Non scritta su invito
Logo di Vodafone UK - St Helens

Risposta di Vodafone UK - St Helens

Hi John,

This is lovely feedback for John. Thanks for taking your time to share this experience.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valutata 5 stelle su 5

I went into the local store and was…

I went into the local store and was served by Colin, I got a great deal on the new IPhone and even traded in my own device to save me extra on my bill

17 settembre 2024
Non scritta su invito
Logo di Vodafone UK - St Helens

Risposta di Vodafone UK - St Helens

Hi Mark,

Thanks for your review for Colin. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valutata 5 stelle su 5

Great consultation with Jihn

12 settembre 2024
Non scritta su invito
Logo di Vodafone UK - St Helens

Risposta di Vodafone UK - St Helens

Hi Patricia,

Thanks for taking your time to leave this review for Jihn. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valutata 5 stelle su 5

Gavin very knowledgeable and friendly

Gavin very knowledgeable and friendly. Great service.

11 settembre 2024
Non scritta su invito
Logo di Vodafone UK - St Helens

Risposta di Vodafone UK - St Helens

Hi Julie,

This is such a great review for Gavin. Thanks for sharing your kind words and feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Valutata 5 stelle su 5

Very helpful when changing my phone and…

Very helpful when changing my phone and contract

4 settembre 2024
Non scritta su invito
Logo di Vodafone UK - St Helens

Risposta di Vodafone UK - St Helens

Hi Melissa,

This is lovely feedback for our St Helens store. Thanks for taking your time to share. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valutata 5 stelle su 5

Very helpful nice person (John) !

23 agosto 2024
Non scritta su invito
Logo di Vodafone UK - St Helens

Risposta di Vodafone UK - St Helens

Hey Elen,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Colin was really helpful

Colin was really helpful

23 agosto 2024
Non scritta su invito
Logo di Vodafone UK - St Helens

Risposta di Vodafone UK - St Helens

Hi Diane,

It's great to hear your feedback, thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Gavin was very helpful and considerate…

Gavin was very helpful and considerate and gave me expert advice and a solution to my broadband issues.

6 agosto 2024
Non scritta su invito
Logo di Vodafone UK - St Helens

Risposta di Vodafone UK - St Helens

Hi Timothy! Thank you for your review. If you have any issues with your Broadband in the future, please click here for our Home Broadband Support Tools: https://vodafone.uk/BroadbandSupport. If you follow the relevant option, you'll be advised of troubleshooting steps to get you back up and running.

If you have any other questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks, Vodafone Social Media Team

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