Vodafone UK - St Helens Recensioni 

180
TrustScore 5 su 5

4,9

6 Palatine Arcade,Church Sq Shopping Centre, WA10 1BW St Helens, GB


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Valutata 5 stelle su 5

Maddy and Timmy made my experience in store so easy. Very knowledgeable and polite. 100% rating.

L'azienda ha risposto

Valutata 5 stelle su 5

My sister and I called into St.helens branch ,Vodafone today to discuss our options for contract renewals. We were met by Matt who was exceptional in every way.He checked for the best available deals... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I recently completed a HBB contract at the store Colin was very helpful and talked me through the whole thing even helping to cancel my old provider. I went back to the store as I’m a current mobil... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Colin spent the best part of 2 hours with me to upgrade 3 phones, saving me money on each one and then has also saved me £50 a month moving to Vodaphone Braodband. He took time to get me the best de... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • 6 Palatine Arcade,Church Sq Shopping Centre, WA10 1BW, St Helens, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

180 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(180)

39.680 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Matt was helpful and saved me some…

Matt was helpful and saved me some money too.

25 settembre 2025
Non scritta su invito
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Risposta di Vodafone UK - St Helens

Hey Marty,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or Via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

New iPhone 17 pro

Wanted to buy the new iPhone 17 and was greeted with a warm welcome from the staff, I was served by Matt and the whole process from start to finish was explained in great detail by him he was very thorough and I would visit the store again

19 settembre 2025
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Risposta di Vodafone UK - St Helens

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Today I went to the store looking for a…

Today I went to the store looking for a package with two lines, Alex and Tom did an excellent job, exceptional customer service, they offered me a package to cover all my needs, plus they were very friendly and polite. I will for sure recommend Vodafone to my friends and family. Tom and Alex please keep doing a great job mates, it was a pleasure meeting you two.

16 settembre 2025
Non scritta su invito
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Risposta di Vodafone UK - St Helens

Hi. Thank you for your review for both Alex and Tom. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Colin was professional

Colin was professional, friendly and helpful he’s a top man I appreciate his service

12 settembre 2025
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Risposta di Vodafone UK - St Helens

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Valutata 1 stelle su 5

Boycot Vodafone worst company ever

Vodafone have the worst customer service ever rang there customer service helpline 3 times and they all hung up 2in India 1in South Africa you cannot get to speak to anybody in uk you cannot complain unless you write to them it’s all done on line with a stupid bot that takes round in circles please boycott this terrible company I have changed to sky mobile customer services are in uk and they pick up any problems are resolved well done sky

31 agosto 2025
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Risposta di Vodafone UK - St Helens

Hey David,

Thank you for taking the time to share your experience. We truly regret that your previous attempts to get help didn’t result in a resolution, and we appreciate you bringing this to our attention. Please be rest assured that we take these concerns seriously, and we’d like to look into this further for you. You can call our team on 191 from a Vodafone mobile or 03333040191 from a non-Vodafone mobile between 8am and 8pm, or use webchat through this link: vodafone.uk/2LCJiTm. Alternately you can contact our Social media team via Facebook at vodafone.uk/3lCYUxW or via Instagram at https://ig.me/m/vodafone.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Brilliant team

The lady we spoken too was called melissa, she was absolutely brilliant with and helped so much with everything we needed, will definitely be coming back if I have any problems

9 settembre 2025
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Risposta di Vodafone UK - St Helens

We're happy to hear that you had such a positive experience and we look forward to assisting you again in the future.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Perfect service ,Melissa very kind and…

Perfect service ,Melissa very kind and very welcoming

9 settembre 2025
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Risposta di Vodafone UK - St Helens

We're happy to hear that you had such a positive experience with our service.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

They helped me with setting up my…

They helped me with setting up my internet and sorting out my phone the person I seen was Colin he was really helpful

5 settembre 2025
Non scritta su invito
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Risposta di Vodafone UK - St Helens

We're happy to hear that we could assist you with your internet and phone setup. We appreciate your positive feedback and are so glad the service was helpful!

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Outstanding service!

Outstanding service!Colin has been so patient with his support today and he has walked the extra mile with setting up my Vodafone account. Highly recommend his services to anyone!

5 settembre 2025
Non scritta su invito
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Risposta di Vodafone UK - St Helens

We're happy to hear about the positive support you received. We appreciate you sharing your fantastic feedback with us regarding the service you received.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Colin service

Dealt with Colin today, again marvellous service helping me pick out the best contract for my son, can’t fault the service in this store I’ve been with Vodafone years now and these guys always get me the best with my family contracts

5 settembre 2025
Non scritta su invito
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Risposta di Vodafone UK - St Helens

We're happy to hear that you had another marvelous experience! It's great to know that we could assist you in finding the best contract for your son. We appreciate your continued loyalty over the years.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Your rep was very helpful and patient…

Your rep was very helpful and patient good humoured.knowledgable,other members asking advice
10 out of 10

1 settembre 2025
Non scritta su invito
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Risposta di Vodafone UK - St Helens

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

John has been amazing helped me with…

John has been amazing helped me with everything I needed. I highly recommend him to anyone

14 agosto 2025
Non scritta su invito
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Risposta di Vodafone UK - St Helens

Hey Chris,

Thanks for the lovely review and fantastic support for John.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent service

Excellent service, very friendly

8 agosto 2025
Non scritta su invito
Logo di Vodafone UK - St Helens

Risposta di Vodafone UK - St Helens

Hey Anthony,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Popped into store to upgrade my phone…

Popped into store to upgrade my phone Gavin was really helpful and made the process very easy thank you so much!

1 agosto 2025
Non scritta su invito
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Risposta di Vodafone UK - St Helens

Hey Mia,

Thanks for the lovely review and fantastic support for Gavin.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Outstanding customer service!!

Colin spent the best part of 2 hours with me to upgrade 3 phones, saving me money on each one and then has also saved me £50 a month moving to Vodaphone Braodband.
He took time to get me the best deal and also ensured I got £75 credit on my account too! Excellent attention to detail and customer service!!

4 agosto 2025
Non scritta su invito
Logo di Vodafone UK - St Helens

Risposta di Vodafone UK - St Helens

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent service from Colin at the St…

Excellent service from Colin at the St Helens. Explain everything we needed to do and got a great deal for trade in.

1 agosto 2025
Non scritta su invito
Logo di Vodafone UK - St Helens

Risposta di Vodafone UK - St Helens

Hey Joanne,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Was very helpful an did everything I…

Was very helpful an did everything I wanted on my new phone

1 agosto 2025
Non scritta su invito
Logo di Vodafone UK - St Helens

Risposta di Vodafone UK - St Helens

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Gavin was very helpful and pleasant

Gavin was very helpful and pleasant, he sorted my new iPad out and phone, nothing was too much trouble 👍 thanks Gavin.

29 luglio 2025
Non scritta su invito
Logo di Vodafone UK - St Helens

Risposta di Vodafone UK - St Helens

Hey Philomena,

Thanks for the lovely review and fantastic support for Gavin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great experience in St Helens

Came in to enquire about European roaming as we go on holidays in 2 days, walked out having saved about £70 a month across mine and the kids devices, and the roaming all included. Colin was fantastic, couldn’t have done any more for us.

24 luglio 2025
Non scritta su invito
Logo di Vodafone UK - St Helens

Risposta di Vodafone UK - St Helens

Hey Steven,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Very smooth process and I felt happy…

Very smooth process and I felt happy with the overall experience

23 luglio 2025
Non scritta su invito
Logo di Vodafone UK - St Helens

Risposta di Vodafone UK - St Helens

Hey Denesha,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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