Vodafone UK - St Austell Recensioni 

210
TrustScore 5 su 5

4,9

19 Fore Street, PL25 5EP St Austell, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I had an outstanding experience at Vodafone in St Austell thanks to George! From the moment I walked in, he was friendly, knowledgeable, and genuinely focused on helping me find the best option fo... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Instant and effective customer service by Imogen Gent. This young lady was AMAZING getting me out of EE and on to Vodaphone. I will be highly recommending her to others in our local Community. Imog... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Matt has been absolutely brilliant at the St.Austell Vodafone store. Setting up our mobile dongle for our internet so we are never without Wi-Fi at home and setting up my new iPhone transferring every... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Came in today as had an issues with my wifi and the service at the St Austell branch was amazing, Ian was overseeing our issue and he helped us get all our problems fixed with speed and positive custo... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Gestore di telefonia mobile
  2. Negozio di telefoni cellulari
  3. Internet provider
  4. Servizio di telefonia e internet
  5. Provider di servizi per le telecomunicazioni

Informazioni su Vodafone UK - St Austell

Scritti dall'azienda

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Informazioni di contatto

  • 19 Fore Street, PL25 5EP, St Austell, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

210 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(210)

41.198 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

5 Star service, ask for George!!!

I had an outstanding experience at Vodafone in St Austell thanks to George! From the moment I walked in, he was friendly, knowledgeable, and genuinely focused on helping me find the best option for my needs. He took the time to talk me through the different phones, SIM and phone plans, and explained everything clearly, making sure I chose the package that suited how I actually use my phone and getting best value for money.

There was no pressure at all—just honest, helpful advice and exceptional customer service throughout. George went above and beyond to make the whole process easy and stress-free, and I left feeling confident that I'd made the right choice.

A huge thank you to George for such fantastic service. He's a real credit to Vodafone, and I wouldn't hesitate to recommend him to anyone looking for a new phone or plan, I will be seeing this store again when my partner needs a new phone!

14 luglio 2026
Non scritta su invito
Logo di Vodafone UK - St Austell

Risposta di Vodafone UK - St Austell

"Hey Mahoney,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Valutata 5 stelle su 5

Amazing service,very friendly and…

Amazing service,very friendly and helpful staff!Thank you for your job!

13 luglio 2026
Non scritta su invito
Logo di Vodafone UK - St Austell

Risposta di Vodafone UK - St Austell

Hey Оксана,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

I came in today to get a new phone

I came in today to get a new phone, George the Sales Advisor in the St Austell store was fab and went above and beyond to help me!

6 luglio 2026
Non scritta su invito
Logo di Vodafone UK - St Austell

Risposta di Vodafone UK - St Austell

Hey Ellie,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Met Chris and Chloe today at the…

Met Chris and Chloe today at the Vodafone shop. Both where lovely and helped so much .10/10 service. Blue sweets for life 😁

2 luglio 2026
Non scritta su invito
Logo di Vodafone UK - St Austell

Risposta di Vodafone UK - St Austell

Hey Cassie,

Thanks for the lovely review and fantastic support for Chris and Chloe.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

George is a great sales advisor and…

George is a great sales advisor and helped a lot with my phone issues

30 giugno 2026
Non scritta su invito
Logo di Vodafone UK - St Austell

Risposta di Vodafone UK - St Austell

Hey Liam,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Friendly and very helpful staff

30 giugno 2026
Non scritta su invito
Logo di Vodafone UK - St Austell

Risposta di Vodafone UK - St Austell

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Friendly professional staff

Friendly professional staff, overall stress free experience, very happy with my service.

22 giugno 2026
Non scritta su invito
Logo di Vodafone UK - St Austell

Risposta di Vodafone UK - St Austell

Hey Michael,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Superb customer service

Superb customer service. Always eager and willing to help.

20 giugno 2026
Non scritta su invito
Logo di Vodafone UK - St Austell

Risposta di Vodafone UK - St Austell

Hey Tracie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

I came home n to the Vodafone branch of…

I came home n to the Vodafone branch of n st Austell, and I could not believe what a beautiful service I received from Chloe . She was absolutely amazing and helpful.

18 giugno 2026
Non scritta su invito
Logo di Vodafone UK - St Austell

Risposta di Vodafone UK - St Austell

Hey Emilia,

Thanks for the lovely review and fantastic support for Chloe.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Thank you good service

Thank you good service

18 giugno 2026
Non scritta su invito
Logo di Vodafone UK - St Austell

Risposta di Vodafone UK - St Austell

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

George was very patient and helpful…

George was very patient and helpful great service

13 giugno 2026
Non scritta su invito
Logo di Vodafone UK - St Austell

Risposta di Vodafone UK - St Austell

Hey Ellie,

Thanks for the lovely review and fantastic support for George.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Valutata 5 stelle su 5

Chloe was extremely helpful and…

Chloe was extremely helpful and informative

13 giugno 2026
Non scritta su invito
Logo di Vodafone UK - St Austell

Risposta di Vodafone UK - St Austell

Hey Sharon,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 1 stelle su 5

Buying new Samsung Galaxy z flip 6 .....

In January of 2025 I purchased a brand new mobile phone from the St Austell shop with an air time package, but the reception was poor at home, so after 13/14 months of having to leave my phone on the window cill to get a signal, I opted for a sim only deal via ee to give me mobile coverage at home.
However the phone developed a fault and as it is only 17 months old, I went into the shop to ask for it to be repaired, the manufacturers warranty is 24 months. The shop manager then, because I have ended the vodafone air time deal, started to talk loudly in front of other customers and called me a "skin-flint" for going to a sim only deal and leaving vodafone, he said people get what they pay for and that I must "squeak" when I walk etc.
He said I am on my own to sort it out and I must contact Samsung myself etc.
No customer service skills, no goodwill gesture at all - just rude.!
Repeat business - never.
Keep clear from that shop, Chris, the manager, only wants to sell something, not help when something goes wrong. !

8 giugno 2026
Non scritta su invito
Logo di Vodafone UK - St Austell

Risposta di Vodafone UK - St Austell

Hey Mr Rowe,

We are really sorry this happened to you, that kind of treatment is completely unacceptable. If you would like this to be raised as an official complaint, or if you want us to further investigate this for you, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Fantastic experience

Fantastic experience. Helpful knowledgeable assistant. Explained everything about tge problem and details of a new phone.

5 giugno 2026
Non scritta su invito
Logo di Vodafone UK - St Austell

Risposta di Vodafone UK - St Austell

Hey Tom,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

St Austell Vodafone’s the best

St Austell Vodafone are the best, good at what they do and always there to help when I get stuck.

22 maggio 2026
Non scritta su invito
Logo di Vodafone UK - St Austell

Risposta di Vodafone UK - St Austell

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

My husband and I do an 80mile round…

My husband and I do an 80mile round trip just to get help and advise from Chris and Chloe. Chris set up my husband’s new tablet! Couldn’t do without such help. Thank you

14 maggio 2026
Non scritta su invito
Logo di Vodafone UK - St Austell

Risposta di Vodafone UK - St Austell

Hey Barbara,

Thanks for the lovely review and fantastic support for Chris and Chloe.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

We hope that all transfers now…

We hope that all transfers now complete!
Experience was very good.
Chloe & Chris most helpful
Peter F

14 maggio 2026
Non scritta su invito
Logo di Vodafone UK - St Austell

Risposta di Vodafone UK - St Austell

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Im happy with the Deal that George…

Im happy with the Deal that George found me in store today

11 maggio 2026
Non scritta su invito
Logo di Vodafone UK - St Austell

Risposta di Vodafone UK - St Austell

Hey Henry,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

The St Austell staff

The St Austell staff went above and beyond, thinking outside the box, to ensure we had the best value but future proofed solutions to support our family lifestyle.

9 maggio 2026
Non scritta su invito
Logo di Vodafone UK - St Austell

Risposta di Vodafone UK - St Austell

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Chris was really helpfull

Chris was really helpfull, it was really important to me that i had special event photos which he helped me retrieve. He was patient understanding and friendly i would reccomend st austell store to anyone.

8 maggio 2026
Non scritta su invito
Logo di Vodafone UK - St Austell

Risposta di Vodafone UK - St Austell

Hey Pat,

Thanks for the lovely review and fantastic support for Chris.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più