My experience with Amz today in store was easy and relaxed. He advised details of my new package compared to my old and also confirmed the cancellation of products no longer needed. Very pleased wit... Leggi di più
L'azienda ha risposto
4 The Broadway, St Peters Streett, AL1 3LH St Albans, GB
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My experience with Amz today in store was easy and relaxed. He advised details of my new package compared to my old and also confirmed the cancellation of products no longer needed. Very pleased wit... Leggi di più
L'azienda ha risposto
Farhan provided top-notch service—he was incredibly helpful, efficient, and friendly throughout the entire process. He made everything smooth and stress-free, and I will definitely be back to see him... Leggi di più
L'azienda ha risposto
I found Farhan and Amz very helpful and respectful in helping me to choose new options. I would recommend this store to anyone looking for an honest and helpful opinion
L'azienda ha risposto
We didnt get phone with good credit score, and we were unhappy, we have been served by Nafisa from st albans
L'azienda ha risposto
Scritti dall'azienda
4 The Broadway, St Peters Streett, AL1 3LH, St Albans, Regno Unito
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My experience with Amz today in store was easy and relaxed. He advised details of my new package compared to my old and also confirmed the cancellation of products no longer needed.
Very pleased with the customer service today.

Risposta di Vodafone UK - St Albans
I found Farhan and Amz very helpful and respectful in helping me to choose new options. I would recommend this store to anyone looking for an honest and helpful opinion

Risposta di Vodafone UK - St Albans
Farhan provided top-notch service—he was incredibly helpful, efficient, and friendly throughout the entire process. He made everything smooth and stress-free, and I will definitely be back to see him when my contract is up for renewal.
Vodafone is already an amazing network, but Farhan’s outstanding support made me love Vodafone even more. High commendation for a brilliant customer experience!

Risposta di Vodafone UK - St Albans
Most excellent service saved me money on new Sim only offer - Highly recommend this store.

Risposta di Vodafone UK - St Albans
An excellent example that customer service is still to be found. Amz professional + personal manner is 100%+
Will be back for my wife's Christmas present in December.

Risposta di Vodafone UK - St Albans
Great service at St Albans Vodafone. Thank you to Amz for sorting the problems out and giving a great deal.

Risposta di Vodafone UK - St Albans
I was extremely surprised in relation to the amount of care and consideration that was applied during my time at the Vodafone store today. I am grateful and appreciate all of the help I have received.

Risposta di Vodafone UK - St Albans
Amz was lovely and helpful and i was very happy that I came in. Great price For Sim only and Home broadband package. Saved alot of money from Virgin.

Risposta di Vodafone UK - St Albans
Nafisa
A lovely girl! A very efficient and patient helper.
Smily and very good at her job.
Thank you.

Risposta di Vodafone UK - St Albans
Great service stress free very efficient

Risposta di Vodafone UK - St Albans
Was helped by Nafisa today, was very happy and helpful 😀

Risposta di Vodafone UK - St Albans
As a lifelong Vodafone customer who strayed to a competitor for a better deal and better coverage abroad, I recently found myself looking at coming back. I went into the Vodafone store in St Albans to see what they could offer, and I genuinely could not have spoken to a better person than Farhan.
Farhan is exactly the sort of person Vodafone should copy and paste into every store. Welcoming, understanding, personable and genuinely driven to find the right solution for the customer. At no point did it feel like he was simply trying to sell me something. He listened to what I actually needed, explained the options clearly, talked me through exactly how the process would work and made it very clear that if I had any issues afterwards, I could simply come back into the shop and speak to him.
What also really stood out was his motivation. He is ambitious, wants to progress and clearly takes pride in what he does. That comes across immediately in how he communicates and how seriously he takes helping the person in front of him.
With so much discussion about the future of the British high street and whether physical stores still have a place, people like Farhan are exactly why they do. A website can give you a price, but it cannot give you the level of reassurance, understanding and personal service that he did. If there were a Farhan in every Vodafone store, there would be a very good reason for people to keep walking through the door.
The interaction was so positive that I have since spoken to members of my family about getting their next plans through Vodafone, specifically through Farhan.
An incredibly well-rounded, motivated guy and the epitome of what good customer service and good salesmanship should look like. Vodafone should make sure they hold onto him.

Risposta di Vodafone UK - St Albans
Excellent service by Amz - Provided us a great Bundle deal on a new phone and tablet. Very Patient and trustworthy. Highly recommended.

Risposta di Vodafone UK - St Albans
First class service from Amz. Very pleased with service received.

Risposta di Vodafone UK - St Albans
AMZ and Farhan were really useful in helping me reduce my phone bill! Thank you for your help!

Risposta di Vodafone UK - St Albans
Excellent friendly service. The team has helped me to sort out plans for all my family, which has not been straightforward, but they have all been patient throughout

Risposta di Vodafone UK - St Albans
Had the best experience with Amz today in store at the St Albans branch!! Made the whole process super easy and he was super happy sending as much time as I needed to go through all of my options!! - high recommend coming into this store - the whole team were great!! :)

Risposta di Vodafone UK - St Albans

Risposta di Vodafone UK - St Albans
Very helpful and explained very carefully. Amz was fantastic

Risposta di Vodafone UK - St Albans
Walked in to St Albans store to sort issues and renew contract.
Nafisa was extremely helpful and helped us to sort all our glitches on my husbands phone and also find a good deal on a new contract.
Thank you Nafisa!

Risposta di Vodafone UK - St Albans
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