Vodafone UK - Southport Recensioni 

298
TrustScore 5 su 5

4,9

60 Chapel Street, PR8 1BZ Southport, GB


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Valutata 5 stelle su 5

Beth was extremely patient with me in store today. I really am not confident with technology but Beth talked me through everything, had the patience of a saint with me whilst she helped me back-up my... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Adele was very helpful and helped me with getting my new sim, she was very friendly and got me the best deal possible.

L'azienda ha risposto

Valutata 5 stelle su 5

Today I visited Vodafone in Southport with problems I had with my cellphone. Kathy Ferguson at Vodafone Southport branch helped me sort out all my problems with her assistance, patience and guidance.... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I went in today and was renewing my contract which is complicated as I have my 3 children's phones on my contract as well as my own. Kathy was so helpful and it took her over an hour but nothing was t... Leggi di più

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Dettagli dell'azienda

  1. Gestore di telefonia mobile
  2. Negozio di telefoni cellulari
  3. Internet provider
  4. Servizio di telefonia e internet
  5. Provider di servizi per le telecomunicazioni

Informazioni su Vodafone UK - Southport

Scritti dall'azienda

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Informazioni di contatto

  • 60 Chapel Street, PR8 1BZ, Southport, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

298 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(298)

40.836 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Great service at Vodafone Southport

Our advisor Jess was fantastic. She was friendly, enthusiastic, polite and really knew what she was talking about. Jess worked out great deals for us on our two phone contracts. We left the store as very happy customers. Thank you Jess.

23 novembre 2024
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Logo di Vodafone UK - Southport

Risposta di Vodafone UK - Southport

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

Valutata 5 stelle su 5

Jess was fantastic

Jess was fantastic, helpful and brilliant. Has a fantastic personality and helped me set up my phone. Thank you.

Overall experience was 10 out of 10

19 novembre 2024
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Risposta di Vodafone UK - Southport

Hi Frank,

This is such an amazing review for Jess. Thanks for sharing your kind words and feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Valutata 5 stelle su 5

Adele is a gem! Great service & saved us money!

Adele was really friendly and very helpful, especially when she was answering all of our questions! With her professional advice, we have managed to save money by switching our internet provider to yourselves! Very happy with the whole experience!

2 novembre 2024
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Risposta di Vodafone UK - Southport

Hi Laura,

Thank you for taking the time to leave us a 5 star review! We're glad to have you on board with us.

Thanks,
The Vodafone Social Media Team

Valutata 5 stelle su 5

My experience was very welcoming at…

My experience was very welcoming at Vodafone customer service was excellent the staff are very friendly, couterious, helpful msle your feel very welcome. They helped with my every needs.
I would defenately recommand Vodafone company to any one.
I will give them a five star

14 novembre 2024
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Risposta di Vodafone UK - Southport

Hi Pauline. Thank you for your review. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Customer service

Traveled all the way from Manchester to visit this store. Best customer service from the staff here than any other Vodafone store I've visited.

2 novembre 2024
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Risposta di Vodafone UK - Southport

Hello, Judith,

Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience in store.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Amazing service

Always wonderful service from the staff in the Vodafone store in Southport. It’s a pleasure to visit and receive such care and help. Thank you!

31 ottobre 2024
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Risposta di Vodafone UK - Southport

Hi Elizabeth, Thanks for your review! It's lovely to see you had such a positive experience with our Southport team. This is absolutely what we aim for! Thanks again, Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent service from Paul

Excellent service from Paul. Switching over my broadband from EE. Very helpful and informative.Always pleased with the service in the Southport store.

29 ottobre 2024
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Risposta di Vodafone UK - Southport

Hello, Janet,

It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Paul was brilliant

Paul was brilliant. Helped me with moving my home broadband. Patience of a Saint.

24 ottobre 2024
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Risposta di Vodafone UK - Southport

Hi John. Thank you for your review for Paul. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Paul at Southport was very patient and…

Paul at Southport was very patient and explained everything in full,he also kept me informed all the way through my transfer to vodaphone from 3 network. I would recommend him to family and freinds all the time.

21 ottobre 2024
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Risposta di Vodafone UK - Southport

Hi Susan,

Thanks for taking the time to review and sharing this great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Wonderful service from Laura

Wonderful service from Laura. I had trouble paying my bills. She was very very helpful and patient in sorting everything out for me. Highly recommend.

18 ottobre 2024
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Risposta di Vodafone UK - Southport

Hi Robbie,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and Laura has got the issue resolved for you.

Thanks,
The Vodafone Social Media Team

Valutata 5 stelle su 5

Wigan and Leigh stores weren't helpful

Wigan and Leigh stores weren't helpful. Paul at Southport was brilliant and recommended him to help anyone.

18 ottobre 2024
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Risposta di Vodafone UK - Southport

Hi Catherine,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Valutata 5 stelle su 5

Laura

Laura was very knowledgeable and very polite and new her job very well
A good experience

17 ottobre 2024
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Risposta di Vodafone UK - Southport

Hi Nicholas,

It's great to hear your feedback, thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Very helpful service from Paul

Very helpful service from Paul. Moving my number over from 3. Pleased with the help in store.

10 ottobre 2024
Non scritta su invito
Logo di Vodafone UK - Southport

Risposta di Vodafone UK - Southport

Hi Marc. Thank you for your review for Paul. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

After having my phone stolen

After having my phone stolen I went into Vodafone Southport for a replacement Abi was so helpful and helped me through replacing and setting up a new phone . I highly recommend both Abi and Vodafone if you need help.

28 settembre 2024
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Risposta di Vodafone UK - Southport

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great friendly service from Paul in…

Great friendly service from Paul in Southport. Helped me transfer all my data to my new phone. Excellent.

23 settembre 2024
Non scritta su invito
Logo di Vodafone UK - Southport

Risposta di Vodafone UK - Southport

Hi Frank. Thank you for your review for Paul. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Visiting Britain from abroad and…

I am visiting Britain from abroad and thought I would be smart and get myself an eSIM. Switching my phone over to eSIM was not a friendly process. My phone was totally messed up.
Laura, from Vodafone Southport, helped me enormously. She was kind and consumately professional. My cell phone is now 100% good, thanks to her intervention. If I lived in Southport, I would not hesitate to go to Vodafone for all my mobile services, based on the help I received this afternoon.
5 well-deserved stars, and big thanks 😊

18 settembre 2024
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Risposta di Vodafone UK - Southport

Hi Phillip,

It's great to hear about your recent experience, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Adelles great customer service.

Adelles great customer service.

18 settembre 2024
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Logo di Vodafone UK - Southport

Risposta di Vodafone UK - Southport

Hi Adam,

It's great to hear your feedback, thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Jord was really good best service I’ve…

Jord was really good best service I’ve had in Vodafone before

13 settembre 2024
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Risposta di Vodafone UK - Southport

Hi there,

Thanks for your 5 star review, great to see Jord provided such great service! If you ever need help, just pop our team message on X - vodafone.uk/3LXh2xl Facebook - vodafone.uk/3lCYUxW or Instagram - https://ig.me/m/vodafone We'd be happy to assist 🙂

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Jess was excellent

Jess was excellent, she explained everything in simple terms and as an extra bonus for me she was able to reduce my monthly price.

10 settembre 2024
Non scritta su invito
Logo di Vodafone UK - Southport

Risposta di Vodafone UK - Southport

Hi Shirley. Thank you for your review for Jess. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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