Vodafone UK - Southport Recensioni 

299
TrustScore 5 su 5

4,9

60 Chapel Street, PR8 1BZ Southport, GB


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Valutata 5 stelle su 5

Beth was extremely patient with me in store today. I really am not confident with technology but Beth talked me through everything, had the patience of a saint with me whilst she helped me back-up my... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Adele was very helpful and helped me with getting my new sim, she was very friendly and got me the best deal possible.

L'azienda ha risposto

Valutata 5 stelle su 5

Today I visited Vodafone in Southport with problems I had with my cellphone. Kathy Ferguson at Vodafone Southport branch helped me sort out all my problems with her assistance, patience and guidance.... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I went in today and was renewing my contract which is complicated as I have my 3 children's phones on my contract as well as my own. Kathy was so helpful and it took her over an hour but nothing was t... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Gestore di telefonia mobile
  2. Negozio di telefoni cellulari
  3. Internet provider
  4. Servizio di telefonia e internet
  5. Provider di servizi per le telecomunicazioni

Informazioni su Vodafone UK - Southport

Scritti dall'azienda

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Informazioni di contatto

  • 60 Chapel Street, PR8 1BZ, Southport, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

299 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(299)

40.694 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

RUBBISH…vodaphone is CR*P

Where do I start with this RUBBISH vodaphone setup & non-existant internet, despite being assured that it would just be 'updating, won't be long'. HA! Just moved in, & wish I'd stayed with whoever the previous supplier was. Couldn't be any worse. Ever tried to organise a house move with no internet at the destination? EVERYTHING you need to do requires internet access, & I have one bar on my giffgaff sim, so no guarantee this will ever get posted. Gggrrr-so fed up

30 giugno 2025
Non scritta su invito
Logo di Vodafone UK - Southport

Risposta di Vodafone UK - Southport

Hey Patricia,

We sincerely apologize for the problems you've faced with our network service. We assure you that our customers are out topmost priority.

This is not the experience we want to provide, and we regret any inconvenience it has caused. We take this issue you've faced very seriously and address it internally to ensure it does not happen.

If you have any pending query or concern, or have not received the resolution you were looking for, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

I can highly recommend Southport store…

Adele and Paul were very attentive and professional at the Southport store. Excellent customer service. I’ve been with Vodafone for many years and I just signed up for a second phone for my son.

27 giugno 2025
Non scritta su invito
Logo di Vodafone UK - Southport

Risposta di Vodafone UK - Southport

Hey Lorraine,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Kathy excellent thanks 😊

Kathy excellent thanks 😊

26 giugno 2025
Non scritta su invito
Logo di Vodafone UK - Southport

Risposta di Vodafone UK - Southport

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Top marks for Paul

Top marks for Paul. Upgraded my broadband and got me a better deal. Very pleased

26 giugno 2025
Non scritta su invito
Logo di Vodafone UK - Southport

Risposta di Vodafone UK - Southport

Hey Stephen,

Thanks for the lovely review and fantastic support for Paul.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great service from Beth and Paul

Great service from Beth and Paul. Helped out with our query and services we required. Very friendly and knowledgeable. Thanks ☺️

21 giugno 2025
Non scritta su invito
Logo di Vodafone UK - Southport

Risposta di Vodafone UK - Southport

Hi Terry. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Perfect support

Perfect support from Adele and Paul to get a new phone and upgrade one if my plans..

13 giugno 2025
Non scritta su invito
Logo di Vodafone UK - Southport

Risposta di Vodafone UK - Southport

We're happy to hear that you received perfect support with your new phone and plan upgrade. We really appreciate you taking the time to leave us feedback.

If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

great service by Jordan

Jordan the advisor sorted my upgrade out to the newest Samsung. He transferred everything over and got me a great deal. I even went back the next day as I was unsure with my Google accounts and he helped me throughout.

Thanks again Jordan .

29 maggio 2025
Non scritta su invito
Logo di Vodafone UK - Southport

Risposta di Vodafone UK - Southport

Hey Dylan,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great service from Jordan in the…

Great service from Jordan in the southport store, really helpful.

31 maggio 2025
Non scritta su invito
Logo di Vodafone UK - Southport

Risposta di Vodafone UK - Southport

Hey Alisha,

Thanks for the lovely review and fantastic support for Jordan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Kathy was most helpful with a first…

Kathy was most helpful with a first class service.

29 maggio 2025
Non scritta su invito
Logo di Vodafone UK - Southport

Risposta di Vodafone UK - Southport

Hi John,

Thank you so much for your wonderful review and the amazing support you’ve shown for Kathy—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

More help than I expected

More help than I expected

17 maggio 2025
Non scritta su invito
Logo di Vodafone UK - Southport

Risposta di Vodafone UK - Southport

Hey David,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Kathy was very helpful and very kind

Kathy was very helpful and very kind. She got me a great deal with both my phone and home broadband. I would recommend her to other people I would definitely come back to see her. She also explained things to me which I didn't understand.

10 maggio 2025
Non scritta su invito
Logo di Vodafone UK - Southport

Risposta di Vodafone UK - Southport

Hey Amy,
Thanks for the lovely review and fantastic support for Kathy.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Adele is excellent

Adele is excellent

30 aprile 2025
Non scritta su invito
Logo di Vodafone UK - Southport

Risposta di Vodafone UK - Southport

Hey Lisa,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Time for an upgrade

Went into store to get an upgrade. Very helpful staff and found a good deal. Thanks

14 aprile 2025
Non scritta su invito
Logo di Vodafone UK - Southport

Risposta di Vodafone UK - Southport

Hi Phil. Thank you for your review for the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Efficient friendly service and very…

Efficient friendly service and very helpful

11 aprile 2025
Non scritta su invito
Logo di Vodafone UK - Southport

Risposta di Vodafone UK - Southport

Hey Kath,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Kathy looked after me and provided me…

Kathy looked after me and provided me with excellent information and adviced me what my best options were

9 aprile 2025
Non scritta su invito
Logo di Vodafone UK - Southport

Risposta di Vodafone UK - Southport

Hey Gail,

Thanks for the lovely review and fantastic support for Kathy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Paul is a fantastic resource

Paul is a fantastic resource. I was here during a very busy period and he was able to serve me and support his staff without me feeling neglected. A great talent and credit to Vodafone.

8 aprile 2025
Non scritta su invito
Logo di Vodafone UK - Southport

Risposta di Vodafone UK - Southport

Hey Sutton,

Thanks for the lovely review and fantastic support for Paul.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Good experience

Lots of useful information given to o enable me to make an informed decision.

27 marzo 2025
Non scritta su invito
Logo di Vodafone UK - Southport

Risposta di Vodafone UK - Southport

Hey Tony,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

We had an amazing experience with Mr…

We had an amazing experience with Mr Caleb in getting a new phone. Caleb explained everything in detail . Thank you for the excellent service.

20 marzo 2025
Non scritta su invito
Logo di Vodafone UK - Southport

Risposta di Vodafone UK - Southport

Hi Liju,

This is amazing feedback for us. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valutata 5 stelle su 5

Adele

Adele is fabulous! Very friendly and professional.

20 marzo 2025
Non scritta su invito
Logo di Vodafone UK - Southport

Risposta di Vodafone UK - Southport

Hi Lauren,

Thanks for your 5-star review for Adele. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Valutata 5 stelle su 5

Was greeted today by the most lovely…

Was greeted today by the most lovely staff. Was very helpful and sorted out the query needed when attending. Couldn’t fault the service.

15 marzo 2025
Non scritta su invito
Logo di Vodafone UK - Southport

Risposta di Vodafone UK - Southport

Hi Annabel

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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