Vodafone UK - Southampton West Quay Recensioni 

401
TrustScore 5 su 5

4,9

Su11a Upper Level , West Quay Shopping Centre, SO15 1QD SOUTHAMPTON, GB


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Valutata 5 stelle su 5

Sukhvinder was incredibly helpful and went above and beyond with getting our wifi and SIM cards set up. Our address wasn’t working because of a system issue but Sukhvinder worked tirelessly over two d... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Alessia was amazingly helpful when setting up my daughter first phone and spent time Explaining sim only bundles and getting us the right deal. Super friendly and great with kids. Would highly recomm... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Came in about 2 weeks ago I really needed help to sort out a new sim after loosing my phone at a local theme park Jake was brilliant I honestly can not thank him enough

L'azienda ha risposto

Valutata 5 stelle su 5

Tk was very helpful when i needed help with my phone on the 24th august after Apple couldn’t help sorted me a upgrade and made the process simple thank you again !

L'azienda ha risposto


Dettagli dell'azienda

  1. Gestore di telefonia mobile
  2. Negozio di telefoni cellulari
  3. Internet provider
  4. Servizio di telefonia e internet
  5. Provider di servizi per le telecomunicazioni

Informazioni su Vodafone UK - Southampton West Quay

Scritti dall'azienda

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Informazioni di contatto

  • Su11a Upper Level , West Quay Shopping Centre, SO15 1QD, SOUTHAMPTON, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

401 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(401)

41.511 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Sukhvinder was amazing in the shop…

Sukhvinder was amazing in the shop sorting mu home WiFi out

24 gennaio 2026
Non scritta su invito
Logo di Vodafone UK - Southampton West Quay

Risposta di Vodafone UK - Southampton West Quay

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Harry was amazing

Harry was amazing, reassuring, helpful, calm manor, thanks for your help,

17 gennaio 2026
Non scritta su invito
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Risposta di Vodafone UK - Southampton West Quay

Hey Laura,

Thanks for the lovely review and fantastic support for Harry.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Expert advice

The advisor (Davey) was super helpful, he was really patient in answering a ton of questions related to the best phone for my needs, and looking at my data and minutes usage, recommending an appropriate package. Great advice!

16 gennaio 2026
Non scritta su invito
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Risposta di Vodafone UK - Southampton West Quay

Hey Em,

Thanks for the lovely review and fantastic support for Davey.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

The best customer service with Jake.

The customer service with Jake. Booked appointment for replacement battery but left with a new mobile. Best decision made. Jake was a true professional. Spoke through in detail every thing I needed to know. Answered every question I asked. A true gentleman and so very patient. He definitely knows his stuff when it comes to mobile phones. He is an absolute asset to the Vodafone shop. I left the shop feeling very happy with the choice of mobile chosen. Thanks to Jake. Fantastic customer satisfaction.

15 gennaio 2026
Non scritta su invito
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Risposta di Vodafone UK - Southampton West Quay

Hey Cecelia,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Alessandro was very kind.

14 gennaio 2026
Non scritta su invito
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Risposta di Vodafone UK - Southampton West Quay

Hey Doc,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Alessia-very helpful

14 gennaio 2026
Non scritta su invito
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Risposta di Vodafone UK - Southampton West Quay

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

I wanna say thank you Alessia for her…

I wanna say thank you Alessia for her excellent service!

13 gennaio 2026
Non scritta su invito
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Risposta di Vodafone UK - Southampton West Quay

Hey there,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Alessia.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Everything was explained perfectly by…

Everything was explained perfectly by Alessia very clearly and professionally

12 gennaio 2026
Non scritta su invito
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Risposta di Vodafone UK - Southampton West Quay

Hey Ron,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Chloe was really helpful and…

Chloe was really helpful and understanding

11 gennaio 2026
Non scritta su invito
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Risposta di Vodafone UK - Southampton West Quay

Hey LB, ​

Thanks for the lovely review and fantastic support for Chloe. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Valutata 5 stelle su 5

Rachel

Rachel
Today I went to Vodafone store in Southampton, one girl Rachel attended to me , she helped me a lot , she gave me good advice and good customers service
She is the best , I am very happy for her . She is listening to me everything and she is best
Thank you

10 gennaio 2026
Non scritta su invito
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Risposta di Vodafone UK - Southampton West Quay

Hey Gurmeet,

Thanks for the lovely review and fantastic support for Rachel.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Alessia was very nice and kind

Alessia was very nice and kind, helping me with my queries. Amazing customer experience !

9 gennaio 2026
Non scritta su invito
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Risposta di Vodafone UK - Southampton West Quay

Hey Cristian,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

sam was an absolute delight helping me…

sam was an absolute delight helping me transfer phones and setting up new contracts

8 gennaio 2026
Non scritta su invito
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Risposta di Vodafone UK - Southampton West Quay

Hey Richard,
 
Thanks for the lovely review and fantastic support for Sam.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 3 stelle su 5

Rachel was very helpful but the fact…

Rachel was very helpful but the fact that I can’t use my Blue Light discount in store when I upgrade and trade in isn’t very good in my view. It means I loose my 20% discount.

Not happy

8 gennaio 2026
Non scritta su invito
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Risposta di Vodafone UK - Southampton West Quay

Hey Sarah,

Thank you for taking the time to share your feedback. We’re really pleased to hear that Rachel was able to assist you, but we’re sorry to learn of your disappointment regarding the Blue Light discount not being available in‑store for upgrades and trade‑ins. We completely understand how frustrating it must feel to miss out on your 20% discount.

Your comments are very valuable to us, and we’ll make sure they’re shared with the relevant team so we can review how we handle discount eligibility in these situations. In the meantime, if you’d like us to look into your specific case further, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Amazing service

Harry solved my problem with super technical no how. Amazing service.

7 gennaio 2026
Non scritta su invito
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Risposta di Vodafone UK - Southampton West Quay

Hey David,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Alessia was very helpful and lovely…

Alessia was very helpful and lovely manners. Thank you.

6 gennaio 2026
Non scritta su invito
Logo di Vodafone UK - Southampton West Quay

Risposta di Vodafone UK - Southampton West Quay

Hey Sally,

Thanks for the lovely review and fantastic support for Alessia.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Kam was exceedingly helpful and…

Kam was exceedingly helpful and patient. He ran through all the options for airtime contracts with me for 2 phones to upgrade staying past his finish time to complete our orders.

3 gennaio 2026
Non scritta su invito
Logo di Vodafone UK - Southampton West Quay

Risposta di Vodafone UK - Southampton West Quay

Hey Matt,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

iPhone

Kaz sales advisor

3 gennaio 2026
Non scritta su invito
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Risposta di Vodafone UK - Southampton West Quay

Hey Fabian,

Thanks for the lovely review and fantastic support for Kaz.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great experience

Quick and easy. Rachel was very helpful

3 gennaio 2026
Non scritta su invito
Logo di Vodafone UK - Southampton West Quay

Risposta di Vodafone UK - Southampton West Quay

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Sam was amazing

Sam was amazing...polite professional..above and beyond to help resolve my problem...thanks sam.

2 gennaio 2026
Non scritta su invito
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Risposta di Vodafone UK - Southampton West Quay

Hey Susan,

Thanks for the lovely review and fantastic support for Sam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great service

Great service from nic would recommend.

31 dicembre 2025
Non scritta su invito
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Risposta di Vodafone UK - Southampton West Quay

Hey Michael,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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