Vodafone UK - Selby Recensioni 

160
TrustScore 5 su 5

4,9

11 Market Cross, YO8 4JS SELBY, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Alfie is charming and extremely knowledgeable and he resolved my mobile phone problems very quickly. He also saved me money on my broadband. I recommend him wholeheartedly.

L'azienda ha risposto

Valutata 5 stelle su 5

I visited and regularly use the vodafone store in selby n.yorks. Im generally seen by Danny instore, he is incredibly helpful with advise on my bill, the fuctions i can use on my phone advise on... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Rob at Selby Vodafone Store was exceptional today. So professional, friendly and no questions I had were a problem. He clearly knows his role very well and takes pride in helping others. I work in cus... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Rob was so helpful, I was having an issue with my upgrade and exchange, he stepped in and went above and beyond to ensure I was waiting for long periods and kept me updated. Thanks Rob!

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • 11 Market Cross, YO8 4JS, SELBY, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

160 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(160)

42.456 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Danny made my upgrade seamless …

Danny made my upgrade seamless appreciated it thank you

28 giugno 2024
Non scritta su invito
Logo di Vodafone UK - Selby

Risposta di Vodafone UK - Selby

Hey Daniel, It's great to see we were able to make your move so simple. Thanks, The Vodafone Social Media team

Valutata 5 stelle su 5

Robert at the Selby shop sorted my…

Robert at the Selby shop sorted my voicemail problem, which after hours on the phone with customer service was not resolved. But Rob was very helpful friendly and efficient.
Thank you

3 giugno 2024
Non scritta su invito
Logo di Vodafone UK - Selby

Risposta di Vodafone UK - Selby

Hi Bettina. Thank you for your review for Robert. Minus your experience prior to your store visit, It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Marcel and Rob helped me get a good…

Marcel and Rob helped me get a good renewal deal on my broadband and phone number,. Very happy

3 giugno 2024
Non scritta su invito
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Risposta di Vodafone UK - Selby

Hi Cynthia,

Thank you for reviewing and sharing this great feedback for Marcel and Rob.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

I came in with a problem device.

I came in with a problem device.
The shop manager Marcel sorted the problem straight out with no fuss.
Thanks for the excellent service and outcome!

11 maggio 2024
Non scritta su invito
Logo di Vodafone UK - Selby

Risposta di Vodafone UK - Selby

Hey Stephen, It's great to see Marcel was able to help get everything sorted for you today!
Thanks again, The Vodafone Social Media Team

Valutata 5 stelle su 5

Danny gave fantastic service today for…

Danny gave fantastic service today for me and transferred all my data to my new phone nothing was too much trouble definitely recommend

7 maggio 2024
Non scritta su invito
Logo di Vodafone UK - Selby

Risposta di Vodafone UK - Selby

Hi Judith,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Rob was great at handling my upgrade

Rob was great at handling my upgrade

7 maggio 2024
Non scritta su invito
Logo di Vodafone UK - Selby

Risposta di Vodafone UK - Selby

Hi there,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Marcel was excellent

Marcel was excellent.
We were having issues with my elderly mother’s mobile phone and broadband. He was extremely patient and kind and fully explain the issues she was having and resolved everything.

22 aprile 2024
Non scritta su invito
Logo di Vodafone UK - Selby

Risposta di Vodafone UK - Selby

Hi Sue. Thank you for your review for Marcel. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great experience Danny has sound…

Great experience Danny has sound knowledge sorted me a good deal

4 aprile 2024
Non scritta su invito
Logo di Vodafone UK - Selby

Risposta di Vodafone UK - Selby

Hey Lee,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Upgrade

Came in enquire about contract. Rob was very excellent with our enquiry and we also bought a new phone

4 aprile 2024
Non scritta su invito
Logo di Vodafone UK - Selby

Risposta di Vodafone UK - Selby

Hey Janet,

Thanks for the lovely review and fantastic support for Rob.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great convo with rob

Great convo with rob. Helped out alot sorting new phone. Very friendly service!

13 marzo 2024
Non scritta su invito
Logo di Vodafone UK - Selby

Risposta di Vodafone UK - Selby

Hi Derek,

Thanks for your review and feedback for Rob, this is great to hear.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent service today!

Today I called in at the Vodafone shop in Selby with a number of problems including having a faulty Internet connection.
I was served by Marcel, the manager.
He was very professional and knowledgeable and carefully took me through all the things I needed to do. I am not very good at technology so he wrote details down, repeated them and made sure that I understood everything. He was extremely patient and courteous and also reconfigured my broadband package making sure I was getting the best deal. Definitely 5* service - many thanks, Marcel!

22 febbraio 2024
Non scritta su invito
Logo di Vodafone UK - Selby

Risposta di Vodafone UK - Selby

Hi Pauline,

Thank you for taking the time to review. It's great to hear about your recent experience, and feedback for Marcel, and the Selby store.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Amy was very helpful

Amy was very helpful. She spent time going through the available deals and finding the best options for me and I was able to even save money!

13 febbraio 2024
Non scritta su invito
Logo di Vodafone UK - Selby

Risposta di Vodafone UK - Selby

Hi Janine,

This is a great review for Amy. It's good to hear you found the best option in store. Thanks for sharing.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Valutata 5 stelle su 5

First class and helpfull service from…

First class and helpfull service from Rob at vodaphone shop in SelbyFixed sound on my phone many thanks Good service from Vodaphone yet again.

7 febbraio 2024
Non scritta su invito
Logo di Vodafone UK - Selby

Risposta di Vodafone UK - Selby

Hi Michael. Thank you for your review for Rob. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

S24 Ultra purchased

S24 Ultra purchased. Excellent customer service. Professional and precise. Marcel made the buying experience very enjoyable. Would recommend using these guys.

3 febbraio 2024
Non scritta su invito
Logo di Vodafone UK - Selby

Risposta di Vodafone UK - Selby

Hi. Thank you for your review. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Rob at Selby Vodafone Store was…

Rob at Selby Vodafone Store was exceptional today. So professional, friendly and no questions I had were a problem. He clearly knows his role very well and takes pride in helping others. I work in customer services and it very rare these days to find someone with natural talent as Rob's. He was wonderful with our 5 year old daughter, whilst upgrading my phone. It can be so stressful usually trying to occupy her, but he was fantastic. Thank you again.

20 gennaio 2024
Non scritta su invito
Logo di Vodafone UK - Selby

Risposta di Vodafone UK - Selby

Hey Sarah,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Upgraded today with the help and…

Upgraded today with the help and professionalism of Marcel .
Made everything effortless and explained everything in detail also got me a great deal
Great work

18 gennaio 2024
Non scritta su invito
Logo di Vodafone UK - Selby

Risposta di Vodafone UK - Selby

Hi there,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Amy sold us a pay as you go and was…

Amy sold us a pay as you go and was very friendly and efficient

12 gennaio 2024
Non scritta su invito
Logo di Vodafone UK - Selby

Risposta di Vodafone UK - Selby

Hey Graham,

Thanks for letting us know what an amazing job Amy did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 4 stelle su 5

Amy was really friendly and helpful

9 gennaio 2024
Non scritta su invito
Logo di Vodafone UK - Selby

Risposta di Vodafone UK - Selby

Hey Paul,

It's great to hear your feedback, thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

I came into store with account queries

I came into store with account queries, and Robert was excellent and very very helpful.
I rate Robert with five star service

5 gennaio 2024
Non scritta su invito
Logo di Vodafone UK - Selby

Risposta di Vodafone UK - Selby

Hi Simon. Thank you for your review for Robert. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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