Went into my local Vodafone store in Scarborough to get a new phone deal. Previously tried on the Vodafone app, but there was a problem with the server so I couldn't get anywhere. At the store, afte... Leggi di più
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13 Westborough, YO11 1UH Scarbrough, GB
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Went into my local Vodafone store in Scarborough to get a new phone deal. Previously tried on the Vodafone app, but there was a problem with the server so I couldn't get anywhere. At the store, afte... Leggi di più
L'azienda ha risposto
Tom and the team in Scarborough were fantastic. Very welcoming with a good camaraderie in store. A credit to the high street.
L'azienda ha risposto
Currently on holiday in a Caravan in the Reighton N/Yorkshire area. Wi-Fi available, speed is very low. Visited Vodafone Scarborough for options. April shop assistant knew exactly how to fix the issue... Leggi di più
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After having a terrible service trying to get a new contract with tesco mobile we decided to look at prices with vodafone. Tom was super attentive and helpful. Taking handsets off display so we could... Leggi di più
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Scritti dall'azienda
13 Westborough, YO11 1UH, Scarbrough, Regno Unito
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I managed to get the phone I wanted with a better deal. Plus changing to Vodafone broadband I saved money on my broadband deal. April was brilliant.

Risposta di Vodafone UK - Scarborough
The assistant TJ was very polite and informative. He explained every step along the way and made the visit and sale an enjoyable experience

Risposta di Vodafone UK - Scarborough
Wonderful service from both Emily and April in trying to sort out a sim card for my daughters phone, they both went above and beyond to get this sorted for us.... Left the store with an extremely happy daughter, also both members of staff were so friendly and easy to talk to... Well done Vodafone Scarborough

Risposta di Vodafone UK - Scarborough
April was so welcoming from entering the shop to leaving, she went beyond the Call of Duty with the help of Tom thank you

Risposta di Vodafone UK - Scarborough
Emily has a great personality and is very friendly. She is very helpful and sorted us out in an efficient manner. Very pleased with our experience.

Risposta di Vodafone UK - Scarborough
Just to say a really big thank you to April, who served me in the Scarborough store. She was so patient and friendly, and tried very hard to help me get the best deal possible. She spent lots of time answering my many questions, and made sure I knew what I was doing with the new phone.

Risposta di Vodafone UK - Scarborough
Excellent service by Tom. He upgraded our broadband and phone Sims and we are only paying A few pounds a month extra, so we are really pleased.To be honest our broadband was absolutely rubbish, but now we've upgraded he ensured us it would be a lot better once it's been installed on 2 July.

Risposta di Vodafone UK - Scarborough
Fantastic service by Owen and Tom . Very helpful . Very pleased !

Risposta di Vodafone UK - Scarborough
I went into Vodafone after having some issues with my phone while travelling. I was greeted and served initially by Tony who listened to my issues carefully. After spending his time looking into the problems I was having. He resolved them and managed to help me find an absolutely fantastic new plan that would rectify the problem while also saving me money on my contract. Tom completed the transaction the following day and was very polite and professional. I highly recommend this store and its staff members.

Risposta di Vodafone UK - Scarborough
April at the Scarborough branch was very helpful and professional. She went above and beyond to help us.

Risposta di Vodafone UK - Scarborough
Owen and Tony were amazing!
I went in to enquire about upgrading my phone and couldn't fault the experience at all. Owen and Tony talked me through everything and found me a truly amazing deal that was cheaper than what I was paying before, and I got a new phone out of it!
They were patient and explained everything in as much ad detail as I needed. As always when upgrading phones and contracts, it can often take a while, but they helped pass the time with friendly conversation.
Thank you so much!

Risposta di Vodafone UK - Scarborough
Spoke to Emily who was very helpful, her information was clear and accurate. Previously we had been let down by Vodafone stuck on their customer help line for more than 1/2 a day! Hopefully Emily has rectified this. A lovely person.

Risposta di Vodafone UK - Scarborough
Everything thing was explain clearly and concisely. A good deal was found.

Risposta di Vodafone UK - Scarborough
Tony was very helpful from the moment I walked into store. He was shown how to find me the best deal for what I needed. He was helpful and friendly the whole time I was in store he explained every to me .

Risposta di Vodafone UK - Scarborough
We’ve been Vodafone customers for many years and I am very loyal only I’ve been trying to upgrade my Wife’s mobile handset and airtime package but following numerous calls to Vodafone direct I just couldn’t get the right package for my Wife, this left me for the first time thinking do I start looking at other providers, NO! We visited the Vodafone Scarborough store for the second time in this period and waited to speak to Tyler who we had seen previously, Tyler was amazing, he completely understood what we wanted and didn’t try to sell us anything he knew we didn’t want, we have now agreed a new airtime package and order a new handset, many thanks to Tyler as our loyalty to Vodafone could’ve slipped away for the first time in more years than I care to remember, Tyler, Vodafone owe you one!!

Risposta di Vodafone UK - Scarborough
Extremely helpful and genuine support from Tom today.

Risposta di Vodafone UK - Scarborough
Tj was extremely helpful in explaining to a novice the intricacies of mobile phones!
He was sensitive to my ignorance and was patient throughout

Risposta di Vodafone UK - Scarborough
I went in for a battery refresh on my old phone, money is tight at the moment so thought this was my best option even if my phone had a few issues aground the battery and charging port. April advised my brilliantly on my options which I wasn’t really sure were available to me and I came out with a new device and better air time plan than I’m currently on. My Experience with April in the Scarborough store today was great and so much better than online!

Risposta di Vodafone UK - Scarborough

Risposta di Vodafone UK - Scarborough
The staff, Harry has been fantastic and could not fault them.
After poor experience at EE, Vodafone Scarborough have helped change my mind on phone shops

Risposta di Vodafone UK - Scarborough
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