Vodafone UK - Scarborough Recensioni 

211
TrustScore 5 su 5

4,9

13 Westborough, YO11 1UH Scarbrough, GB


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Valutata 5 stelle su 5

Went into my local Vodafone store in Scarborough to get a new phone deal. Previously tried on the Vodafone app, but there was a problem with the server so I couldn't get anywhere. At the store, afte... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Tom and the team in Scarborough were fantastic. Very welcoming with a good camaraderie in store. A credit to the high street.

L'azienda ha risposto

Valutata 5 stelle su 5

Currently on holiday in a Caravan in the Reighton N/Yorkshire area. Wi-Fi available, speed is very low. Visited Vodafone Scarborough for options. April shop assistant knew exactly how to fix the issue... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

After having a terrible service trying to get a new contract with tesco mobile we decided to look at prices with vodafone. Tom was super attentive and helpful. Taking handsets off display so we could... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Gestore di telefonia mobile
  2. Negozio di telefoni cellulari
  3. Internet provider
  4. Servizio di telefonia e internet
  5. Provider di servizi per le telecomunicazioni

Informazioni su Vodafone UK - Scarborough

Scritti dall'azienda

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Informazioni di contatto

  • 13 Westborough, YO11 1UH, Scarbrough, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

211 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(211)

40.266 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Upgrade.

I managed to get the phone I wanted with a better deal. Plus changing to Vodafone broadband I saved money on my broadband deal. April was brilliant.

14 giugno 2025
Non scritta su invito
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Risposta di Vodafone UK - Scarborough

Hey Deborah,

Thanks for the lovely review and fantastic support for April.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

The assistant TJ was very polite and…

The assistant TJ was very polite and informative. He explained every step along the way and made the visit and sale an enjoyable experience

11 giugno 2025
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Risposta di Vodafone UK - Scarborough

Hey Brian,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

5 star service

Wonderful service from both Emily and April in trying to sort out a sim card for my daughters phone, they both went above and beyond to get this sorted for us.... Left the store with an extremely happy daughter, also both members of staff were so friendly and easy to talk to... Well done Vodafone Scarborough

15 giugno 2025
Non scritta su invito
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Risposta di Vodafone UK - Scarborough

Hi Helen. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

April was so welcoming from entering…

April was so welcoming from entering the shop to leaving, she went beyond the Call of Duty with the help of Tom thank you

16 giugno 2025
Non scritta su invito
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Risposta di Vodafone UK - Scarborough

Hi Clifford. We're happy to hear that you felt so welcomed! We appreciate you mentioning the exceptional service you received, and we thank you for your kind words and recognition.

If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Lovely experience

Emily has a great personality and is very friendly. She is very helpful and sorted us out in an efficient manner. Very pleased with our experience.

15 giugno 2025
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Risposta di Vodafone UK - Scarborough

Hi David. Thank you for your review for Emily. It's always lovely to read such fabulous feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Very satisfied customer

Just to say a really big thank you to April, who served me in the Scarborough store. She was so patient and friendly, and tried very hard to help me get the best deal possible. She spent lots of time answering my many questions, and made sure I knew what I was doing with the new phone.

14 giugno 2025
Non scritta su invito
Logo di Vodafone UK - Scarborough

Risposta di Vodafone UK - Scarborough

Hi Eve. Thank you for your review for April. It's always lovely to read such brill feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Broadband upgrade and 2 phone sym upgrade.

Excellent service by Tom. He upgraded our broadband and phone Sims and we are only paying A few pounds a month extra, so we are really pleased.To be honest our broadband was absolutely rubbish, but now we've upgraded he ensured us it would be a lot better once it's been installed on 2 July.

13 giugno 2025
Non scritta su invito
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Risposta di Vodafone UK - Scarborough

Hi Mark. Thank you for your review for Tom. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Fantastic service by Owen and Tom

Fantastic service by Owen and Tom . Very helpful . Very pleased !

7 giugno 2025
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Risposta di Vodafone UK - Scarborough

Hi Nicholas,

Thanks for the fantastic feedback and are so glad that you found the service helpful.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

I went into Vodafone after having some…

I went into Vodafone after having some issues with my phone while travelling. I was greeted and served initially by Tony who listened to my issues carefully. After spending his time looking into the problems I was having. He resolved them and managed to help me find an absolutely fantastic new plan that would rectify the problem while also saving me money on my contract. Tom completed the transaction the following day and was very polite and professional. I highly recommend this store and its staff members.

28 maggio 2025
Non scritta su invito
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Risposta di Vodafone UK - Scarborough

Hey Kathryn,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

April at the Scarborough branch was…

April at the Scarborough branch was very helpful and professional. She went above and beyond to help us.

22 maggio 2025
Non scritta su invito
Logo di Vodafone UK - Scarborough

Risposta di Vodafone UK - Scarborough

Hey Mikael ,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Owen and Tony were amazing!

Owen and Tony were amazing!

I went in to enquire about upgrading my phone and couldn't fault the experience at all. Owen and Tony talked me through everything and found me a truly amazing deal that was cheaper than what I was paying before, and I got a new phone out of it!

They were patient and explained everything in as much ad detail as I needed. As always when upgrading phones and contracts, it can often take a while, but they helped pass the time with friendly conversation.

Thank you so much!

17 maggio 2025
Non scritta su invito
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Risposta di Vodafone UK - Scarborough

Hey Clarke,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Spoke to Emily who was very helpful

Spoke to Emily who was very helpful, her information was clear and accurate. Previously we had been let down by Vodafone stuck on their customer help line for more than 1/2 a day! Hopefully Emily has rectified this. A lovely person.

13 maggio 2025
Non scritta su invito
Logo di Vodafone UK - Scarborough

Risposta di Vodafone UK - Scarborough

Hey,

Thanks for the lovely review and fantastic support for Emily.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 4 stelle su 5

Everything thing was explain clearly…

Everything thing was explain clearly and concisely. A good deal was found.

12 maggio 2025
Non scritta su invito
Logo di Vodafone UK - Scarborough

Risposta di Vodafone UK - Scarborough

Hey John,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Tony was very helpful from the moment I…

Tony was very helpful from the moment I walked into store. He was shown how to find me the best deal for what I needed. He was helpful and friendly the whole time I was in store he explained every to me .

10 maggio 2025
Non scritta su invito
Logo di Vodafone UK - Scarborough

Risposta di Vodafone UK - Scarborough

Hey Amanda,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Tyler Matthew (Scarborough) was amazing!

We’ve been Vodafone customers for many years and I am very loyal only I’ve been trying to upgrade my Wife’s mobile handset and airtime package but following numerous calls to Vodafone direct I just couldn’t get the right package for my Wife, this left me for the first time thinking do I start looking at other providers, NO! We visited the Vodafone Scarborough store for the second time in this period and waited to speak to Tyler who we had seen previously, Tyler was amazing, he completely understood what we wanted and didn’t try to sell us anything he knew we didn’t want, we have now agreed a new airtime package and order a new handset, many thanks to Tyler as our loyalty to Vodafone could’ve slipped away for the first time in more years than I care to remember, Tyler, Vodafone owe you one!!

26 aprile 2025
Non scritta su invito
Logo di Vodafone UK - Scarborough

Risposta di Vodafone UK - Scarborough

Hey Heeks,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Extremely helpful and genuine support…

Extremely helpful and genuine support from Tom today.

10 aprile 2025
Non scritta su invito
Logo di Vodafone UK - Scarborough

Risposta di Vodafone UK - Scarborough

Hey Claire,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

A helpful and patient experience

Tj was extremely helpful in explaining to a novice the intricacies of mobile phones!
He was sensitive to my ignorance and was patient throughout

8 aprile 2025
Non scritta su invito
Logo di Vodafone UK - Scarborough

Risposta di Vodafone UK - Scarborough

Hey Alan,

Thanks for the lovely review and fantastic support for Tj.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Unexpected new phone day 🙂

I went in for a battery refresh on my old phone, money is tight at the moment so thought this was my best option even if my phone had a few issues aground the battery and charging port. April advised my brilliantly on my options which I wasn’t really sure were available to me and I came out with a new device and better air time plan than I’m currently on. My Experience with April in the Scarborough store today was great and so much better than online!

9 aprile 2025
Non scritta su invito
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Risposta di Vodafone UK - Scarborough

Hey Dan,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great service all the way

Great service all the way

2 aprile 2025
Non scritta su invito
Logo di Vodafone UK - Scarborough

Risposta di Vodafone UK - Scarborough

Hey Gary,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

The staff were fantastic

The staff, Harry has been fantastic and could not fault them.

After poor experience at EE, Vodafone Scarborough have helped change my mind on phone shops

15 marzo 2025
Non scritta su invito
Logo di Vodafone UK - Scarborough

Risposta di Vodafone UK - Scarborough

Hi Christopher,

Thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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