Nathan - what a legend. Was having some issues setting up 5G broadband online and he sorted everything very efficiently. Picked up the box the same day. Brilliant service. Thank you Nathan at Sale Vod... Leggi di più
L'azienda ha risposto
Sede
Cambia sede50 School Road, M33 7XE Sale, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
John Ross helped me with my upgrade which was quick and efficient. He went out of his way to double check my account which has a few numbers and to see everything is at its best with my account. Very... Leggi di più
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Me and wife visited on Sunday as we were having trouble renewing our broadband over the phone. We were served by Josh who managed to solve the issue and also gave us a better deal on my wife's si... Leggi di più
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What a fantastic morning in Vodafone Sale with my husband and son. The weather was terrible and we were all offered a brew by Anton the manager which we didn’t turn down. Josh sorted us out with our... Leggi di più
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Dettagli dell'azienda
- Gestore di telefonia mobile
- Negozio di telefoni cellulari
- Internet provider
- Servizio di telefonia e internet
- Provider di servizi per le telecomunicazioni
Informazioni su Vodafone UK - Sale
Scritti dall'azienda
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informazioni di contatto
50 School Road, M33 7XE, Sale, Regno Unito
4,8
Eccellente
208 recensioni
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Clarity of explanation
Clarity of explanation. Number of options outlined. Very helpful. John was excellent
7 settembre 2026
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Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
John was amazing
John was amazing
Very helpful
Every thing nicely explained to me
5 settembre 2026
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Risposta di Vodafone UK - Sale
Hey Osama,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about John.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went into the Sale shop in manchester…
Went into the Sale shop in manchester and Callum was a massive help. Great service.
31 agosto 2026
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Risposta di Vodafone UK - Sale
"Hey Tamlan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Nathan
Nathan - what a legend. Was having some issues setting up 5G broadband online and he sorted everything very efficiently. Picked up the box the same day. Brilliant service. Thank you Nathan at Sale Vodafone.
30 agosto 2026
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Risposta di Vodafone UK - Sale
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great Voda store
John Ross helped me with my upgrade which was quick and efficient. He went out of his way to double check my account which has a few numbers and to see everything is at its best with my account. Very happy with my experience, thank you.
28 agosto 2026
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Risposta di Vodafone UK - Sale
Hey Mithun
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Nathan
Came into the shop today to upgrade my phone. Nathan was amazing! So patient with me and got me the best deal to suit my budget.
23 agosto 2026
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Risposta di Vodafone UK - Sale
Hey Erin,
Thanks for the lovely review and fantastic support for Nathan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Nathan was really helpful and this type…
Nathan was really helpful and this type of employees make the company proud
22 agosto 2026
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Risposta di Vodafone UK - Sale
Hey Ginu,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
John and Nathan were really lovely
John and Nathan were really lovely, always helpful with my tech queries
14 agosto 2026
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Risposta di Vodafone UK - Sale
Hey Joseph,
Thanks for the lovely review and fantastic support for John and Nathan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nathan was very helpful!!
Nathan was very helpful and clear with the information he gave to me!
15 agosto 2026
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Risposta di Vodafone UK - Sale
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Helpful
Nathan at sale centre is really helpful , he helps you to find best deals and affordable.
Thank you Nathan.
5 agosto 2026
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Risposta di Vodafone UK - Sale
Hey there,
Thanks for the lovely review and fantastic support for Nathan. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nathan has been very helpful when I…
Nathan has been very helpful when I bought my new phone. Even helped me set it up. Brilliant service!!!
21 luglio 2026
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Risposta di Vodafone UK - Sale
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
John was very helpful and made my bill…
John was very helpful and made my bill cheaper highly recommended
25 luglio 2026
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Risposta di Vodafone UK - Sale
Hey Jacqueline,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Callum is very helpful and changed the…
Callum is very helpful and changed the plan of what we want and saved money for us thanks
25 luglio 2026
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Risposta di Vodafone UK - Sale
Hey Shi,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Callum has been extremely helpful and…
Callum has been extremely helpful and friendly, knows exactly what customer wants and he listens patiently. It’s been my pleasure to be served by Callum, thank you! :)
Shinji
16 luglio 2026
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Risposta di Vodafone UK - Sale
Hey Shinji,
Thanks for the lovely review and fantastic support for Callum. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had a lovely experience
I had a lovely experience. Nathan was very helpful
6 luglio 2026
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Risposta di Vodafone UK - Sale
Hey Amy,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
John was so helpful and made buying a…
John was so helpful and made buying a new phone so easy!
27 giugno 2026
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Risposta di Vodafone UK - Sale
Hey Dek,
Thanks for the lovely review and fantastic support for John.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
John sorted everything v quickly and…
John sorted everything v quickly and also got me a better deal
26 giugno 2026
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Risposta di Vodafone UK - Sale
Hey Majid,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Appalling broadband setup and customer service
We are extremely disappointed with Vodafone’s broadband service and the handling of our setup.
Our router was delivered on 15 June with a promised go-live date of 19 June. It is now 25 June and we still do not have working broadband.
Since installation, we have spent hours every day trying to resolve the issue with customer support. Instead of progress, we’ve experienced repeated misinformation, being passed between teams, failed “fixes” that never work, and no clear ownership of the problem.
We have also had equipment sent to the wrong address and duplicate equipment sent out unnecessarily, adding further confusion and delay. Despite multiple contacts and long calls, nothing has been properly resolved and we are no closer to having a working service.
This is not just a delay — it is a complete failure to deliver the basic service we have signed up and paid for (or are due to pay for). The lack of coordination, accountability, and urgency is extremely frustrating.
We are now escalating this formally and expect immediate action to resolve the issue, not more scripted responses or repeated failed attempts.
We would strongly caution others considering Vodafone broadband to be aware of the level of service and support we have experienced.
25 giugno 2026
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Risposta di Vodafone UK - Sale
Hello Naomi,
I'm really sorry to hear that your experience with our customer service hasn't met your expectations. We aim to provide helpful and respectful support at all times.
Please reach out to us with more details so we can understand what happened and make things right. You can speak with our LiveChat Advisors - vodafone.uk/2LCJiTm or give us a call on 191 from your Vodafone mobile or 0333 304 0191 from your landline or any other network provider. You can also chat to my team on Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Nathan was brilliant in store helping…
Nathan was brilliant in store helping us upgrade our phones today. Polite, helpful and really informative. Thanks Nathan!
13 giugno 2026
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Risposta di Vodafone UK - Sale
Hey Danielle,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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