Vodafone UK - Sale Recensioni 

198
TrustScore 5 su 5

4,8

50 School Road, M33 7XE Sale, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Callum has been extremely helpful and friendly, knows exactly what customer wants and he listens patiently. It’s been my pleasure to be served by Callum, thank you! :) Shinji

L'azienda ha risposto

Valutata 5 stelle su 5

Me and wife visited on Sunday as we were having trouble renewing our broadband over the phone. We were served by Josh who managed to solve the issue and also gave us a better deal on my wife's si... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Nathan at sale centre is really helpful , he helps you to find best deals and affordable. Thank you Nathan.

L'azienda ha risposto

Valutata 5 stelle su 5

What a fantastic morning in Vodafone Sale with my husband and son. The weather was terrible and we were all offered a brew by Anton the manager which we didn’t turn down. Josh sorted us out with our... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • 50 School Road, M33 7XE, Sale, Regno Unito

4,8

Eccellente

TrustScore 5 su 5

198 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(198)

40.969 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Helpful

Nathan at sale centre is really helpful , he helps you to find best deals and affordable.
Thank you Nathan.

5 agosto 2026
Non scritta su invito
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Risposta di Vodafone UK - Sale

Hey there,

Thanks for the lovely review and fantastic support for Nathan. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Nathan has been very helpful when I…

Nathan has been very helpful when I bought my new phone. Even helped me set it up. Brilliant service!!!

21 luglio 2026
Non scritta su invito
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Risposta di Vodafone UK - Sale

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

John was very helpful and made my bill…

John was very helpful and made my bill cheaper highly recommended

25 luglio 2026
Non scritta su invito
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Risposta di Vodafone UK - Sale

Hey Jacqueline,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Callum is very helpful and changed the…

Callum is very helpful and changed the plan of what we want and saved money for us thanks

25 luglio 2026
Non scritta su invito
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Risposta di Vodafone UK - Sale

Hey Shi,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Callum has been extremely helpful and…

Callum has been extremely helpful and friendly, knows exactly what customer wants and he listens patiently. It’s been my pleasure to be served by Callum, thank you! :)

Shinji

16 luglio 2026
Non scritta su invito
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Risposta di Vodafone UK - Sale

Hey Shinji,

Thanks for the lovely review and fantastic support for Callum. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

I had a lovely experience

I had a lovely experience. Nathan was very helpful

6 luglio 2026
Non scritta su invito
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Risposta di Vodafone UK - Sale

Hey Amy,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

John was so helpful and made buying a…

John was so helpful and made buying a new phone so easy!

27 giugno 2026
Non scritta su invito
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Risposta di Vodafone UK - Sale

Hey Dek,

Thanks for the lovely review and fantastic support for John.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

John sorted everything v quickly and…

John sorted everything v quickly and also got me a better deal

26 giugno 2026
Non scritta su invito
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Risposta di Vodafone UK - Sale

Hey Majid,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valutata 1 stelle su 5

Appalling broadband setup and customer service

We are extremely disappointed with Vodafone’s broadband service and the handling of our setup.

Our router was delivered on 15 June with a promised go-live date of 19 June. It is now 25 June and we still do not have working broadband.

Since installation, we have spent hours every day trying to resolve the issue with customer support. Instead of progress, we’ve experienced repeated misinformation, being passed between teams, failed “fixes” that never work, and no clear ownership of the problem.

We have also had equipment sent to the wrong address and duplicate equipment sent out unnecessarily, adding further confusion and delay. Despite multiple contacts and long calls, nothing has been properly resolved and we are no closer to having a working service.

This is not just a delay — it is a complete failure to deliver the basic service we have signed up and paid for (or are due to pay for). The lack of coordination, accountability, and urgency is extremely frustrating.

We are now escalating this formally and expect immediate action to resolve the issue, not more scripted responses or repeated failed attempts.

We would strongly caution others considering Vodafone broadband to be aware of the level of service and support we have experienced.

25 giugno 2026
Non scritta su invito
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Risposta di Vodafone UK - Sale

Hello Naomi,


I'm really sorry to hear that your experience with our customer service hasn't met your expectations. We aim to provide helpful and respectful support at all times.
Please reach out to us with more details so we can understand what happened and make things right. You can speak with our LiveChat Advisors - vodafone.uk/2LCJiTm or give us a call on 191 from your Vodafone mobile or 0333 304 0191 from your landline or any other network provider. You can also chat to my team on Facebook at http://vodafone.uk/2Fpnah2


Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Nathan was brilliant in store helping…

Nathan was brilliant in store helping us upgrade our phones today. Polite, helpful and really informative. Thanks Nathan!

13 giugno 2026
Non scritta su invito
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Risposta di Vodafone UK - Sale

Hey Danielle,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Very good

Always helpfull

10 giugno 2026
Non scritta su invito
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Risposta di Vodafone UK - Sale

Hey Robert,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Internet issues were resolved quickly…

Internet issues were resolved quickly and promptly, left with a better value tariff.

5 giugno 2026
Non scritta su invito
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Risposta di Vodafone UK - Sale

Hey Liam,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Very helpful staff

Very helpful staff. Callum was patient and explained carefully. We achieved what we had come for

4 giugno 2026
Non scritta su invito
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Risposta di Vodafone UK - Sale

Hey Robert,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 1 stelle su 5

Your time wasting company

I wanted to buy two SIM Only plans for my business. After ordering I was contacted by James Atherton,
the customer's sales manager, which gathered all the information about me and said: " I’ll be in touch as soon as I have heard back from our assessment team.Speak soon"
But I got no response.

29 maggio 2026
Non scritta su invito
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Risposta di Vodafone UK - Sale

Hey,

I sincerely apologise for the difficulties you have encountered with our service. I completely understand the significance of a seamless customer service experience, and I truly regret the inconvenience caused. Please be assured that this is not the level of service we aim to provide to our customers. I suggest contacting the support teams by calling 0333 304 0191 or by engaging with them through Live Chat here: http://vodafone.uk/2LCJiTm.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Very helpful in store from john made my…

Very helpful in store from john made my day and life alot easier wouldn't go anywhere else thank you for everything

20 maggio 2026
Non scritta su invito
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Risposta di Vodafone UK - Sale

Hey Lesley,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Top Knowledge With a Friendly Face.

Nathan and his collegues listened to all my ill informed and banal queries with a great amount of patience and technical knowledge.
Result : a great new phone and two great SIM deals.

15 maggio 2026
Non scritta su invito
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Risposta di Vodafone UK - Sale

Hey John,

Thanks for the lovely review and fantastic support for Nathan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Josh did my upgrade and made it a…

Josh did my upgrade and made it a fantastic, easy experience

Would definitely use the Sale store again

17 maggio 2026
Non scritta su invito
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Risposta di Vodafone UK - Sale

Hey Danny,

Thanks for the lovely review and fantastic support for Josh,

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

I found Nathan a very helpful and…

I found Nathan a very helpful and polite young man and solved all my concerns

15 maggio 2026
Non scritta su invito
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Risposta di Vodafone UK - Sale

Hey Margaret,

Thanks for the lovely review and fantastic support for Nathan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Knowledgeable Vodafone rep

Knowledgeable Vodafone rep, very helpful and agreeable. I recommend the service.

10 maggio 2026
Non scritta su invito
Logo di Vodafone UK - Sale

Risposta di Vodafone UK - Sale

Hey Guillermo,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Brilliant customer service friendly and…

Brilliant customer service friendly and helpful was a pleasure

30 aprile 2026
Non scritta su invito
Logo di Vodafone UK - Sale

Risposta di Vodafone UK - Sale

Hey Daniel,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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