Vodafone UK - Richmond Recensioni 

131
TrustScore 4.5 su 5

4,7

15 The Quadrant, TW9 1BP Richmond Upon Thames, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

My 8 month old iPhone 13 suddenly decided not to turn on even though it was fully charged. Apple in Regent St checked it out and concluded it was a faulty logic board for which they would charge £380... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I’m very happy with the service at this Vodafone store. A special thank you to Uzeir and Hamza, who were extremely helpful, friendly and welcoming. They were both very patient and made the whole proce... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I walked into the Richmond branch to a smiling helpful young man by the name of Uzair. He was charming, helpful and extremely informative. I got a great mobile plan in no time at all. He was extremely... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I recently completed my Vodafone upgrade with Uzair, and the service was outstanding. Uzair is professional, knowledgeable, and made the whole process quick and straightforward. What made the exp... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • 15 The Quadrant, TW9 1BP, Richmond Upon Thames, Regno Unito

4,7

Eccellente

TrustScore 4.5 su 5

131 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(131)

42.916 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great service!

Great service!

6 luglio 2024
Non scritta su invito
Logo di Vodafone UK - Richmond

Risposta di Vodafone UK - Richmond

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Valutata 5 stelle su 5

Chris in Richmond was super patient

Chris in Richmond was super patient

3 luglio 2024
Non scritta su invito
Logo di Vodafone UK - Richmond

Risposta di Vodafone UK - Richmond

Hi Larry,

Thank you for your review. If you need anything in the future, please feel free to reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.

Thanks again, Vodafone Social Media Team

Valutata 5 stelle su 5

Bought a VOXI roaming pass for Europe

Bought a VOXI roaming pass for Europe. Fardin was very helpful.

27 giugno 2024
Non scritta su invito
Logo di Vodafone UK - Richmond

Risposta di Vodafone UK - Richmond

Hi. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please come and chat to us over on Live Chat https://www.voxi.co.uk/contact-us or social media:

- Facebook: http://m.me/VOXIUK
- X : https://twitter.com/messages/compose?recipient_id=867380893731745792

VOXI Social Media Team

Valutata 5 stelle su 5

Excellent customer support

Jawhid, from Vodafone Richmond Upon Thames, was extremely helpful to me recently. I had lost my phone but he was able to retrieve most of the data for my new one. This took him some time, and his manner was courteous and helpful throughout. I would definitely go back to this branch and is one reason I continue to use Vodafone despite being advised to buy a phone instead.

17 giugno 2024
Non scritta su invito
Logo di Vodafone UK - Richmond

Risposta di Vodafone UK - Richmond

Hi Mary,

Thank you for taking the time to share this positive feedback with us, we're so happy you had a great experience and got the help you needed.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Needed help with my bill

Needed help with my bill - very happy with service I got in Richmond explaining my bill and the pro rata thing!

26 giugno 2024
Non scritta su invito
Logo di Vodafone UK - Richmond

Risposta di Vodafone UK - Richmond

Hi Ciara,

Thanks for sharing this 5 star feedback!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Good store

Went to the store in Richmond, very happy with my TalkMobile deal.

14 giugno 2024
Non scritta su invito
Logo di Vodafone UK - Richmond

Risposta di Vodafone UK - Richmond

Hello, Gozde,

Thanks for taking the time to leave your review. It's always lovely to read great feedback, and we're glad you've had a positive experience in our Richmond store.

If you need help with anything in the future, please don't hesitate to reach out to our Social Media Team via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

THANK YOU very much for replacement of…

THANK YOU very much for replacement of sim.

25 maggio 2024
Non scritta su invito
Logo di Vodafone UK - Richmond

Risposta di Vodafone UK - Richmond

Hi Cihan. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great job

Great job. Managed to get a travel sim in 10 mins. Chris was helpful.

19 maggio 2024
Non scritta su invito
Logo di Vodafone UK - Richmond

Risposta di Vodafone UK - Richmond

Hi Arla,

Thank you for taking the time to review and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Very helpful and knowledgeable store…

Very helpful and knowledgeable store manager. Excellent!

8 maggio 2024
Non scritta su invito
Logo di Vodafone UK - Richmond

Risposta di Vodafone UK - Richmond

Hi Hugh,

Thank you for taking the time to review and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Good staff in Richmond Vodafone 👍🏽

30 aprile 2024
Non scritta su invito
Logo di Vodafone UK - Richmond

Risposta di Vodafone UK - Richmond

Hi. Thank you for your review for the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Best guys

Best guys
Always helpful really pleasure dealing with

29 aprile 2024
Non scritta su invito
Logo di Vodafone UK - Richmond

Risposta di Vodafone UK - Richmond

Hi Amar. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Chris was very helpful and patient

Chris was very helpful and patient

18 aprile 2024
Non scritta su invito
Logo di Vodafone UK - Richmond

Risposta di Vodafone UK - Richmond

Hi there,

Thank you for reviewing and sharing this feedback for Chris.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

What made my experience great was the customer service

What made my experience great was the reassurance and patience. I was told everything up front, questions were answered great and came out the store happy and with a good contract deal.

6 aprile 2024
Non scritta su invito
Logo di Vodafone UK - Richmond

Risposta di Vodafone UK - Richmond

Hi Uroosa,

Thank you for taking the time to leave us a review. It's really great to hear your feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Great Service

Received great service from Chris and the whole team in the Vodaphone store in Richmond helping me with advice and upgrading my phone.

27 marzo 2024
Non scritta su invito
Logo di Vodafone UK - Richmond

Risposta di Vodafone UK - Richmond

Hi. Thank you for your review for Chris. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great service

Very pleasant person looking after me with a lot of patience. Good experience.

15 marzo 2024
Non scritta su invito
Logo di Vodafone UK - Richmond

Risposta di Vodafone UK - Richmond

Hey there!

Thanks so much for this great feedback. We're so glad you had such a positive experience in store.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Brilliant service.

2 marzo 2024
Non scritta su invito
Logo di Vodafone UK - Richmond

Risposta di Vodafone UK - Richmond

Hi ND,

Thank you for taking the time to leave us a review and share this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Absolutely sensational experience

Absolutely sensational experience. Transferred from 1pMobile to Talkmobile and the difference is crazy. Thanks to richmond staff

21 febbraio 2024
Non scritta su invito
Logo di Vodafone UK - Richmond

Risposta di Vodafone UK - Richmond

Hi there,

Thank you for your review. It’s great to hear of your positive experience in store Svetlana.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great service from Munaf and team

Great service from Munaf, he really went the extra mile to find me a good deal!

30 gennaio 2024
Non scritta su invito
Logo di Vodafone UK - Richmond

Risposta di Vodafone UK - Richmond

Hi Dani,

This is a great review for Munaf. I’m glad to hear you found the best option for you when visiting the store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Valutata 5 stelle su 5

Such nice and

Such nice and
Helpful men in Vodafone richmond

30 gennaio 2024
Non scritta su invito
Logo di Vodafone UK - Richmond

Risposta di Vodafone UK - Richmond

Hi there,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

I upgraded my phone in Richmond store

I upgraded my phone in Richmond store. The staff were really friendly and welcoming. Definitely my best experience in a Vodafone store!

27 maggio 2023
Non scritta su invito
Logo di Vodafone UK - Richmond

Risposta di Vodafone UK - Richmond

Hey Joella,

Thank you for taking the time to review and share this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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