Excellent service from Sholto at Vodafone! I came to Vodafone today with my brother-in-law, and we received great service. He was extremely helpful, friendly and professional, and took the time to e... Leggi di più
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U12 Oracle Centre, RG1 2AH Reading, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Excellent service from Sholto at Vodafone! I came to Vodafone today with my brother-in-law, and we received great service. He was extremely helpful, friendly and professional, and took the time to e... Leggi di più
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Sholto was very helpful today, he was very patient with my ADHD nephew who was particular testing today! He spoke through all of our options and we chose to stick with Vodafone instead of ee. Thank yo... Leggi di più
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One of the best customer services i have received from Ashiq. He was very patient and explained everything carefully and properly. He was not pushy at all and made sure that i enjoyed my experience he... Leggi di più
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I have just visited Vodafone in the Oracle Mall, 3 weeks ago Nazim helped to set up an esim for me for abroad travelling, now he moved my payg no to a monthly plan. All smooth, very friendly and helpf... Leggi di più
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Scritti dall'azienda
U12 Oracle Centre, RG1 2AH, Reading, Regno Unito
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Thanks to Connor for helping find a good bundled price with my sims and a brand new phone, highly recommend store

Risposta di Vodafone UK - Reading The Oracle Centre
I was returning goods, the service from Raja was excellent and efficient, he navigated the process smoothly, will be back for my upgrade. Thanx Raja

Risposta di Vodafone UK - Reading The Oracle Centre
Great service in store from Marco when collecting my new iPhone. Set everything up for me and all working as it should thanks Marco!

Risposta di Vodafone UK - Reading The Oracle Centre
Very pleasent personality, friendly and infirmative customer service .
Marco was very efficient

Risposta di Vodafone UK - Reading The Oracle Centre
If I could give anything less than 1 star I will. This is by far the worst broadband I ever got on. Sadly it became worse after I extended my contract for 2years. Full Fibre 910 + Super Wifi gives me no good coverage I can barely play games on my PlayStation. My laptops have bad connections even after subscribing to the fastest speed. Please if you like good speed avoid this Vodafone. AVOID THEM!!!! I’ve called several times they say I turn off and restart router. Same thing always
Update: So an agent reached out to me and proposed I call the dedicated team to look into this. Guess what?? Even a normal call to the service center is muffled only for the agent to check my post code and say there is no network in my area. So why make me commit to a 2year plan after doing a network check before I onboarded and they confirmed there was Vodafone network in the area. This is a complete rip off I get no value for what I pay for. I STRONGLY ADVISE STAY AWAY FROM VODAFONE if you want peace of mind. Stay completely away from them this has impacted me so bad. I write this from a place of pain and deep hurt. Stay away from them

Risposta di Vodafone UK - Reading The Oracle Centre
Marco was very helpful today, talked me through everything and made sure to give me options for every need/want. Great customer service and very helpful. Thank you!

Risposta di Vodafone UK - Reading The Oracle Centre
Thank you to Connor from Vodafone in the Oracle in Reading! He was professional, friendly, and understood what I wanted, and he delivered the service with grace and a smile.
Thank you for your honesty and clarity regarding the different Vodafone contracts. You made me feel respected, and as a middle-aged woman with limited knowledge of technology, I felt I was in safe hands—5 stars plus for the service I received from Connor.

Risposta di Vodafone UK - Reading The Oracle Centre
Thank you so much for Soumela she was very nice to me also with a big smile and willing to help me

Risposta di Vodafone UK - Reading The Oracle Centre

Risposta di Vodafone UK - Reading The Oracle Centre
Soumela gave me great service today

Risposta di Vodafone UK - Reading The Oracle Centre

Risposta di Vodafone UK - Reading The Oracle Centre
Marco was lovely and friendly! He was so accommodating to all of my questions and helped and explained everything in lots of details

Risposta di Vodafone UK - Reading The Oracle Centre
Connor was amazing & super helpful.

Risposta di Vodafone UK - Reading The Oracle Centre
Connor was really fantastic and understood my needs well. Polite and professional

Risposta di Vodafone UK - Reading The Oracle Centre

Risposta di Vodafone UK - Reading The Oracle Centre
Great customer service from Connor at the Reading branch of Vodafone, on a bad day when I broke my phone! He helped me set up with a new device and was very helpful.

Risposta di Vodafone UK - Reading The Oracle Centre
Theodora was rude, didn’t explain things well and almost just argued with me when I said I didn’t understand what she was saying. She took my card and agreed to payment over the phone without consulting me, then tried to do this again without me even knowing the amount so I cancelled the call. Unprofessional and rude especially as I am a vulnerable customer

Risposta di Vodafone UK - Reading The Oracle Centre
I called into the store in the Oracle Reading for a deal on broadband and phone combination I spoke to a gentleman called Connor he was so friendly and professional explaining every detail to me I couldn’t praise him enough

Risposta di Vodafone UK - Reading The Oracle Centre
Shout out to Carla for being super helpful and wonderful!

Risposta di Vodafone UK - Reading The Oracle Centre
Theodora was so helpful and patient and explained everything to me fully . Very impressed with the service she gave me

Risposta di Vodafone UK - Reading The Oracle Centre
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