Vodafone UK - Reading The Oracle Centre Recensioni 

341
TrustScore 5 su 5

4,8

U12 Oracle Centre, RG1 2AH Reading, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Excellent service from Sholto at Vodafone! I came to Vodafone today with my brother-in-law, and we received great service. He was extremely helpful, friendly and professional, and took the time to e... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Sholto was very helpful today, he was very patient with my ADHD nephew who was particular testing today! He spoke through all of our options and we chose to stick with Vodafone instead of ee. Thank yo... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

One of the best customer services i have received from Ashiq. He was very patient and explained everything carefully and properly. He was not pushy at all and made sure that i enjoyed my experience he... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have just visited Vodafone in the Oracle Mall, 3 weeks ago Nazim helped to set up an esim for me for abroad travelling, now he moved my payg no to a monthly plan. All smooth, very friendly and helpf... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • U12 Oracle Centre, RG1 2AH, Reading, Regno Unito

4,8

Eccellente

TrustScore 5 su 5

341 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,8

Tutte le recensioni

(341)

39.826 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Thanks to Connor for helping find a…

Thanks to Connor for helping find a good bundled price with my sims and a brand new phone, highly recommend store

15 marzo 2026
Non scritta su invito
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Risposta di Vodafone UK - Reading The Oracle Centre

Hey Yahiyah,

Thanks for the lovely review and fantastic support for Connor.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

I was returning goods

I was returning goods, the service from Raja was excellent and efficient, he navigated the process smoothly, will be back for my upgrade. Thanx Raja

11 marzo 2026
Non scritta su invito
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Risposta di Vodafone UK - Reading The Oracle Centre

Hey Brigette,

Thanks for the lovely review and fantastic support for Raja.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great service in store from Marco when…

Great service in store from Marco when collecting my new iPhone. Set everything up for me and all working as it should thanks Marco!

8 marzo 2026
Non scritta su invito
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Risposta di Vodafone UK - Reading The Oracle Centre

Hi Aitch,

Thank you so much for your wonderful review and the amazing support you’ve shown for Marco—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Very pleasent personality and efficient

Very pleasent personality, friendly and infirmative customer service .
Marco was very efficient

7 marzo 2026
Non scritta su invito
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Risposta di Vodafone UK - Reading The Oracle Centre

Hey Raghava,

Thanks for the lovely review and fantastic support for Marco.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 1 stelle su 5

If I could give anything less than 1…Worst BROADBAND AVOID THEM!!!!

If I could give anything less than 1 star I will. This is by far the worst broadband I ever got on. Sadly it became worse after I extended my contract for 2years. Full Fibre 910 + Super Wifi gives me no good coverage I can barely play games on my PlayStation. My laptops have bad connections even after subscribing to the fastest speed. Please if you like good speed avoid this Vodafone. AVOID THEM!!!! I’ve called several times they say I turn off and restart router. Same thing always

Update: So an agent reached out to me and proposed I call the dedicated team to look into this. Guess what?? Even a normal call to the service center is muffled only for the agent to check my post code and say there is no network in my area. So why make me commit to a 2year plan after doing a network check before I onboarded and they confirmed there was Vodafone network in the area. This is a complete rip off I get no value for what I pay for. I STRONGLY ADVISE STAY AWAY FROM VODAFONE if you want peace of mind. Stay completely away from them this has impacted me so bad. I write this from a place of pain and deep hurt. Stay away from them

5 marzo 2026
Non scritta su invito
Logo di Vodafone UK - Reading The Oracle Centre

Risposta di Vodafone UK - Reading The Oracle Centre

Hey there,

I apologize for the issues you've been experiencing with us. I am truly sorry for the unpleasant experience you've had to endure. Please know that this is not the kind of service we want our customers to have. I recommend reaching out to the calling teams by dialing 0333 304 0191 or speaking to them via Live Chat here: http://vodafone.uk/2LCJiTm.

If there's anything at all you still need help with, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Marco was very helpful today

Marco was very helpful today, talked me through everything and made sure to give me options for every need/want. Great customer service and very helpful. Thank you!

1 marzo 2026
Non scritta su invito
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Risposta di Vodafone UK - Reading The Oracle Centre

Hey Grace,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Thank you to Connor - 5-star plus customer service


Thank you to Connor from Vodafone in the Oracle in Reading! He was professional, friendly, and understood what I wanted, and he delivered the service with grace and a smile.
Thank you for your honesty and clarity regarding the different Vodafone contracts. You made me feel respected, and as a middle-aged woman with limited knowledge of technology, I felt I was in safe hands—5 stars plus for the service I received from Connor.

1 marzo 2026
Non scritta su invito
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Risposta di Vodafone UK - Reading The Oracle Centre

Hey Eugenie,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Thank you so much for Soumela she was…

Thank you so much for Soumela she was very nice to me also with a big smile and willing to help me

27 febbraio 2026
Non scritta su invito
Logo di Vodafone UK - Reading The Oracle Centre

Risposta di Vodafone UK - Reading The Oracle Centre

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent service from raja

Excellent service from raja

24 febbraio 2026
Non scritta su invito
Logo di Vodafone UK - Reading The Oracle Centre

Risposta di Vodafone UK - Reading The Oracle Centre

Hey Anum,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Soumela gave me great service today

Soumela gave me great service today

26 febbraio 2026
Non scritta su invito
Logo di Vodafone UK - Reading The Oracle Centre

Risposta di Vodafone UK - Reading The Oracle Centre

Hi Frank,

Thank you so much for your wonderful review and the amazing support you’ve shown for Soumela —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great service in the store today

26 febbraio 2026
Non scritta su invito
Logo di Vodafone UK - Reading The Oracle Centre

Risposta di Vodafone UK - Reading The Oracle Centre

Hey Michael,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Marco was lovely and friendly

Marco was lovely and friendly! He was so accommodating to all of my questions and helped and explained everything in lots of details

25 febbraio 2026
Non scritta su invito
Logo di Vodafone UK - Reading The Oracle Centre

Risposta di Vodafone UK - Reading The Oracle Centre

Hey Key,

Thanks for the lovely review and fantastic support for Marco.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Connor was amazing & super helpful.

Connor was amazing & super helpful.

23 febbraio 2026
Non scritta su invito
Logo di Vodafone UK - Reading The Oracle Centre

Risposta di Vodafone UK - Reading The Oracle Centre

Hey Helen,

Thanks for the lovely review and fantastic support for Connor.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Connor was really fantastic and…

Connor was really fantastic and understood my needs well. Polite and professional

22 febbraio 2026
Non scritta su invito
Logo di Vodafone UK - Reading The Oracle Centre

Risposta di Vodafone UK - Reading The Oracle Centre

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Soumela

Great service from Soumela

12 febbraio 2026
Non scritta su invito
Logo di Vodafone UK - Reading The Oracle Centre

Risposta di Vodafone UK - Reading The Oracle Centre

Hey Nicholas,

Thanks for the lovely review and fantastic support for Soumela.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great customer service from Connor at…

Great customer service from Connor at the Reading branch of Vodafone, on a bad day when I broke my phone! He helped me set up with a new device and was very helpful.

29 gennaio 2026
Non scritta su invito
Logo di Vodafone UK - Reading The Oracle Centre

Risposta di Vodafone UK - Reading The Oracle Centre

Hey Trish,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 1 stelle su 5

Theodora was rude

Theodora was rude, didn’t explain things well and almost just argued with me when I said I didn’t understand what she was saying. She took my card and agreed to payment over the phone without consulting me, then tried to do this again without me even knowing the amount so I cancelled the call. Unprofessional and rude especially as I am a vulnerable customer

5 febbraio 2026
Non scritta su invito
Logo di Vodafone UK - Reading The Oracle Centre

Risposta di Vodafone UK - Reading The Oracle Centre

Hey Daisy,

We understand this has been frustrating for you and we’re here to help. lease reach back out to the teams by calling 0333 304 0191 or speak to them via Live Chat here: vodafone.uk/2LCJiTm

If you would like this to be raised as an official complaint, and you have already spoken to the teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Service with a smile

I called into the store in the Oracle Reading for a deal on broadband and phone combination I spoke to a gentleman called Connor he was so friendly and professional explaining every detail to me I couldn’t praise him enough

4 febbraio 2026
Non scritta su invito
Logo di Vodafone UK - Reading The Oracle Centre

Risposta di Vodafone UK - Reading The Oracle Centre

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Shout out to Carla for being super…

Shout out to Carla for being super helpful and wonderful!

3 febbraio 2026
Non scritta su invito
Logo di Vodafone UK - Reading The Oracle Centre

Risposta di Vodafone UK - Reading The Oracle Centre

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Theodora was so helpful and patient and…

Theodora was so helpful and patient and explained everything to me fully . Very impressed with the service she gave me

31 gennaio 2026
Non scritta su invito
Logo di Vodafone UK - Reading The Oracle Centre

Risposta di Vodafone UK - Reading The Oracle Centre

Hey Sam,

Thanks for the lovely review and fantastic support for Theodora.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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