Katie has been a tremendous help.Switching me over to Vodafone. Would definitely recommend this Perth branch for friendly no rush service.
L'azienda ha risposto
Sede
Cambia sede150 High Street, PH1 5UH Perth, GB
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Bobby was a fanastic help in sorting out my upgrade. made sure i had the best offer possible, Provided great service and chat making the process enjoyable and a breeze!
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Was welcomed by very friendly staff when entering the store. Was helped by a very friendly and helpful young man (Bobby) he helped me figure out what phone/contact that would best fit my price range.... Leggi di più
L'azienda ha risposto
Visited Vodafone Perth to change both our phones. The service level and advice given by Katie was excellent. Nothing was too much trouble for her and her friendly professionalism made our visit a gr... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Gestore di telefonia mobile
- Negozio di telefoni cellulari
- Internet provider
- Servizio di telefonia e internet
- Provider di servizi per le telecomunicazioni
Informazioni su Vodafone UK - Perth
Scritti dall'azienda
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informazioni di contatto
150 High Street, PH1 5UH, Perth, Regno Unito
4,9
Eccellente
238 recensioni
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I was mislead/missold an agreement in…
I was mislead/missold an agreement in February. Moving from a contract after it had finished to a SIM only arrangement, I was not informed of any potential early termination fee. This nearly cost me £600. Yes it might have been in the small print but it was NOT what I was told by the Assistant in Feb. They stated that I had to keep the arrangement for 3 months and after that I could change at any time.
When I questioned this, amazingly the Assistant informed me that I had to contact customers services. and the shop is not able to contact customer services!! Why? Surely Vodaphone have the details of their own customer service facility?
The help I get today was grudging at best and clearly wasn't going to try and be helpful. A very frustrating and stressful morning .
8 luglio 2024
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Risposta di Vodafone UK - Perth
Hello Richard,
I'm very sorry to hear about the negative experience which you've had since changing contracts, and how this has made you feel. It's always our aim to be as transparent with our customers as possible, but it sounds like that wasn't your experience. We'd love the opportunity to investigate this further for you.
Please reach out to our Social Media Team via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone, so that we can take a closer look into this for you.
Thanks, Vodafone Social Media Team
Served by Emma in the Perth store…
Served by Emma in the Perth store regarding upgrading my handset. Emma was polite friendly and processed my upgrade with the minimum of fuss. Considering Emma should have been on Holiday but was in working I cannot praise her highly enough.
2 luglio 2024
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Risposta di Vodafone UK - Perth
Thank you for your review Mark. It's good to see Emma was able to help to with your upgrade! If you had a new phone as part of your upgrade, I hope you're loving it 😊
Thanks again, The Vodafone Social Media Team
Excellent help today
Excellent help today. Emma got me and my daughter a much better deal.
1 luglio 2024
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Risposta di Vodafone UK - Perth
Hi Maricia. Thank you for your review for Emma. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I am very lucky having my mobile…
I am very lucky having my mobile contract with Vodafone. Today, I came into the Perth shop looking for internet and as usualy, Emma helped me to find the right solution. She is so nice and professional. Vodafone must be very lucky Emma working for it
28 giugno 2024
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Risposta di Vodafone UK - Perth
Thank you for your review Carmen, it's always good to read such complimentary feedback for one of our team. It's great to see Emma left such a great impression on you 😊
Thanks again, The Vodafone Social Media Team
Friendly and efficient help
Friendly and efficient help with choosing a suitable broadband plan, and also pointed us towards much better mobile phone plans. Emma was great to deal with, set up our orders quickly and explained the process clearly.
Very impressed with the quality of service and happy with the broadband and mobile phone deal which is good value for money.
17 giugno 2024
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Risposta di Vodafone UK - Perth
Hi there,
We're delighted you had such a positive experience! Thank you for taking the time to share this amazing feedback with us.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Risposta di Vodafone UK - Perth
Hi Sandra,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Phone Upgrade
Excellent service for Craig who made it a seemles upgrade process.
13 giugno 2024
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Risposta di Vodafone UK - Perth
Hi customer,
Thanks for taking your time to leave this feedback for Craig. If you ever need any further help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/
Thanks again,
Vodafone Social Media team
Had a magnificent response from Steph…
Had a magnificent response from Steph and the Aberdeen team to a fault on my huawei and then followed up back home by Natalie at Perth store.
25 maggio 2024
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Risposta di Vodafone UK - Perth
Hey Jennifer,
We're delighted you had such a great experience in store and got the assistance you needed!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Served by Emma
Served by Emma, great service, very helpful. Brilliant service. Been with Vodafone for years and highly recommended.
13 maggio 2024
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Risposta di Vodafone UK - Perth
Hi Angela,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Rory was very friendly and helpful
Rory was very friendly and helpful. The systems can be slow, but the team are lovely and helpful.
8 maggio 2024
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Risposta di Vodafone UK - Perth
Hi Victoria. Thank you for your review for Rory and the team. Minus the system issues, it's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone Shop Perth
Young Rory very helpful and knowledgeable when advising my wife and I on new phones to meet our requirements.
8 maggio 2024
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Risposta di Vodafone UK - Perth
Hi Paul. Thank you for your review for Rory. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Emma at the perth branch was very…
Emma at the perth branch was very helpful in helping me choose the best deal/phone for me.
6 maggio 2024
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Risposta di Vodafone UK - Perth
Hi there,
Thanks for taking the time to positively review your experience with Emma! We're delighted you received a great level of service. Enjoy your new phone!
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - vodafone.uk/3lCYUxW or X - vodafone.uk/3LXh2xl
Thanks,
The Vodafone Social Media Team
Friendly atomosphere in shop
Friendly atomosphere in shop, very helpful with information. And efficient dealing with my account and upgrades. Happy customer thanks
26 aprile 2024
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Risposta di Vodafone UK - Perth
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Outstanding
Rory provided anexcellent service, product, range knowledge and genuinely good fun.
24 aprile 2024
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Risposta di Vodafone UK - Perth
Hi Ben,
Thanks for taking the time to share this amazing feedback with us! We're delighted you received a great service.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Emma was friendly and very helpful
Emma was friendly and very helpful. Exceptionally high standard of service - highly recommend.
19 aprile 2024
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Risposta di Vodafone UK - Perth
Hi Sally,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
I went into store this morning to look…
I went into store this morning to look at the upgrade on my account after a text I received from Vodafone. I was served by the store manager Natalie who went above and beyond to get me the best deal.
9 aprile 2024
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Risposta di Vodafone UK - Perth
Hi Scott,
Thank you for your review and feedback for Natalie.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Vodafone has come up trumps again
Vodafone has come up trumps again, thanks to Emma - you are so knowledgeable and so helpful. You are a Star⭐
23 marzo 2024
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Risposta di Vodafone UK - Perth
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Rory was very helpful and entertaining
Rory was very helpful and entertaining, helping us set up for our phones and broadband.
21 marzo 2024
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Risposta di Vodafone UK - Perth
Hi F Plumley,
This is such a great review for Rory. Thanks for sharing.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
I was extremely well served by Meghan…
I was extremely well served by Meghan who went the extra mile to fix my phone yesterday at the Perth store. Meghan offered exceptional customer service and I am very grateful
11 marzo 2024
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Risposta di Vodafone UK - Perth
Hi Maxwell,
Thank you for reviewing and sharing this great feedback for Meghan.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Risposta di Vodafone UK - Perth
Hi Liam,
Thanks for reviewing and sharing this feedback for Natalie.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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