Vodafone UK - Northwich Recensioni 

254
TrustScore 5 su 5

4,9

36-37 Witton Street, CW9 5DE Northwich, GB


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Valutata 5 stelle su 5

I don’t normally leave reviews, but Chelsea at Vodafone was brilliant from start to finish. I was having a bit of a nightmare trying to sort everything out, and she was patient, friendly and genuine... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Kerry was fantastic, looked at all my lines and saved me lots of money while getting the new phone I wanted. Experience was soured however by Vodafone’s painfully slow and archaic internal systems, wh... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

This is the second time (at least) that I’ve been assisted by Kerry in the Northwich shop. Outstanding professional with a positive, smiley demeanour. An excellent ambassador for Vodafone.

L'azienda ha risposto

Valutata 5 stelle su 5

Popped into Vodafone on the off chance my phone was due an upgrade....Had a very friendly greeting from the whole team as it was quiet, but particularly Chelsea who remembered me from a previous visi... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • 36-37 Witton Street, CW9 5DE, Northwich, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

254 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(254)

42.916 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Kerry at Northwich store

Kerry was friendly and efficient. She listened to what I wanted and understood what I required.

7 febbraio 2026
Non scritta su invito
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Risposta di Vodafone UK - Northwich

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent face to face customer…

Excellent face to face customer service..very easy to understand..excellent service provided by Chelsea at the Northwich branch..10/10

9 febbraio 2026
Non scritta su invito
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Risposta di Vodafone UK - Northwich

Hey Carl,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Kerry in Vodafone got me a brilliant…

Kerry in Vodafone got me a brilliant deal cheaper than my other provider

9 febbraio 2026
Non scritta su invito
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Risposta di Vodafone UK - Northwich

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent Service in every aspect

Chris at Northwich Vodafone branch is beyond helpful & patient with every aspect of buying a new phone. I am not technically minded so required maximum help in understanding all the ins & outs associated with an updated handset. I would not shop anywhere else. Chris is the perfect person for a seamless transaction & his knowledge is limitless. Thank you

6 febbraio 2026
Non scritta su invito
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Risposta di Vodafone UK - Northwich

Hey Sherry,

Thanks for the lovely review and fantastic support for Jerry.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Issue with internet resolved

Chris the Store Manager resolved the issue with my phone whereby I couldn’t pick up the internet. He reset the software settings on the phone and it works well again now . I’m very pleased with the service provided

6 febbraio 2026
Non scritta su invito
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Risposta di Vodafone UK - Northwich

Hey Susan,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Pleasant and polite service

Pleasant and polite service by Chelsea, reviewed exactly what my requirements were, no pressure to buy and offered advice on how to use my watch to try and find my lost device before returning to purchase a new device.

31 gennaio 2026
Non scritta su invito
Logo di Vodafone UK - Northwich

Risposta di Vodafone UK - Northwich

Hey Steve,

Thanks for the lovely review and fantastic support for Chelsea.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Friendly, helpful service at Northwich Vodafone

Popped into Vodafone on the off chance my phone was due an upgrade....Had a very friendly greeting from the whole team as it was quiet, but particularly Chelsea who remembered me from a previous visit. ...Then Olivia found a great trade-in deal, while being friendly, engaging and personable. As well as being helpful she made changing phones a smooth and pleasant process. Thanks, guys!

29 gennaio 2026
Non scritta su invito
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Risposta di Vodafone UK - Northwich

Hey Kirsten,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Chelsea took time to listen to my…

Chelsea took time to listen to my problem and I came out feeling more relaxed because she was very informative.

28 gennaio 2026
Non scritta su invito
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Risposta di Vodafone UK - Northwich

Hey Patricia,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Chelsea .

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Chelsea helped me out today so much!!

Chelsea helped me out today so much and explained the plan very clearly so I knew what I was signing up for. I’m over the moon with my new phone contract and it worked out cheaper than my current airtime plan. We were quick to set it up and all other members of staff in store made me feel welcome and pitched in for help and advice working as a team which is nice to see.

27 gennaio 2026
Non scritta su invito
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Risposta di Vodafone UK - Northwich

Hey Jazz,

Thanks for the lovely review and fantastic support for Chelsea.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great service

When I walked in the shop I was greeted immediately. Will was extremely helpful, got me everything I asked for no pushing to anything I didn’t want. Sorted me out there and then and explained everything I needed to know. Very grateful for the help and service today!

27 gennaio 2026
Non scritta su invito
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Risposta di Vodafone UK - Northwich

Hey Sophie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Super and friendly service

Went into Vodafone with a query on my wife's phone, even though she was not a Vodafone customer. We were served by Chelsea. She was very friendly, patient and helpful in identifying the problem and helping my wife with it. Chelsea also downloaded a number of Apps for her. She also suggested, but with no pressure, a contract with Vodafone which was considerably cheaper than the one my wife currently had with her other provider. We decided to make the change. This was done quickly and efficiently and we were advised as to when the new Sim would become effective.
We would have no hesitation in recommending the Northwich Branch and Chelsea to anyone who needed good service.

22 gennaio 2026
Non scritta su invito
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Risposta di Vodafone UK - Northwich

Hey Keith,

Thanks for the lovely review and fantastic support for Chelsea.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Chelsea was a great help and very…

Chelsea was a great help and very efficient in getting us a better deal
On our sims

22 gennaio 2026
Non scritta su invito
Logo di Vodafone UK - Northwich

Risposta di Vodafone UK - Northwich

Hey,

Thanks for the lovely review and fantastic support for Chelsea.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Superb friendly advice on the setup and…

Superb friendly advice on the setup and switch from Will! Made everything so easy! Thank you!

15 gennaio 2026
Non scritta su invito
Logo di Vodafone UK - Northwich

Risposta di Vodafone UK - Northwich

Hey Jen,

Thanks for the lovely review and fantastic support for Will.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Brilliant service could not ask for a better serrvice

Brilliant service

8 gennaio 2026
Non scritta su invito
Logo di Vodafone UK - Northwich

Risposta di Vodafone UK - Northwich

Hey Kev,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Exceptional service from Will. Thank you!

Having got sick and tired of the service provided by a rival and their policy of increasing their charges above the agreement and getting into bed with Starlink, I decided to call in to Vodafone in Northwich to see what they can offer.

I spoke with Will, who couldn’t have been more helpful.

Not only did he give me an exceptional deal for our two phones (saving me about £30/month), but he sorted out the change over there and then.

Add in the far better 4G coverage, meaning that CarPlay actually works now, I am one extremely happy customer.

Thank you Will.

3 novembre 2025
Non scritta su invito
Logo di Vodafone UK - Northwich

Risposta di Vodafone UK - Northwich

Hey Andy,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Kerry at Northwich store was great

Kerry at Northwich store was great.She listened to what I wanted. I wanted a phone for my son there and then and so she checked stocks before we started. When awaiting for the forms to load she chatted to us about Christmas plans. Very informative and attentive. Thank you

13 dicembre 2025
Non scritta su invito
Logo di Vodafone UK - Northwich

Risposta di Vodafone UK - Northwich

Hey Jennifer,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great experience in the Northwich store

I called into your Northwich store this morning for help with my new phone Kerry and Will couldn't have been more helpful they were amazing. I must have spent at least 20 mins with them and they made sure I understood everything before I left, excellent service from both if them - Sonia Senior

13 dicembre 2025
Non scritta su invito
Logo di Vodafone UK - Northwich

Risposta di Vodafone UK - Northwich

Hey Sonia,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great friendly service from Will

Great friendly service from Will. Found me the perfect sim only plan with great features and data.
Still looking to find my handset at a great price but thanks for everything

12 dicembre 2025
Non scritta su invito
Logo di Vodafone UK - Northwich

Risposta di Vodafone UK - Northwich

Hey Stephen,

Thanks for the lovely review and fantastic support for Will.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Will was absolutely amazing really…

Will was absolutely amazing really helpful, made me feel at ease. Definitely will use this service all the time.

12 dicembre 2025
Non scritta su invito
Logo di Vodafone UK - Northwich

Risposta di Vodafone UK - Northwich

Hey Emma,
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 4 stelle su 5

Kerry was fantastic

Kerry was fantastic, looked at all my lines and saved me lots of money while getting the new phone I wanted. Experience was soured however by Vodafone’s painfully slow and archaic internal systems, what should only have taken 20 minutes took over an hour.

2 dicembre 2025
Non scritta su invito
Logo di Vodafone UK - Northwich

Risposta di Vodafone UK - Northwich

Hey Oliver,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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