I needed to transfer data from a phone to a new phone and visited Vodafone in Abbey Centre, Newtownabbey. The young lady who served me, unfortunately I didn't see her name, was very clear in her advi... Leggi di più
L'azienda ha risposto
Sede
Cambia sede31A Longwood Road,Abbey Centre, BT37 9UH NEWTOWNABBEY, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
It is wonderful to have humans to serve me rather than online. I hope you never close the stores. Sam was brilliant in his patience, willingness to listen to what I needed and found the best plan for... Leggi di più
L'azienda ha risposto
Sam was absolutely brilliant explaining all price tariffs and the difference in phones. Very polite and chatty. Brilliant advisor.
L'azienda ha risposto
I was very impressed by the knowledge and professional manner of the staff member who sorted out my contract problem. He (Harry) was able to guide me through the whole process by using terms I cou... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Gestore di telefonia mobile
- Negozio di telefoni cellulari
- Internet provider
- Servizio di telefonia e internet
- Provider di servizi per le telecomunicazioni
Informazioni su Vodafone UK - Newtownabbey
Scritti dall'azienda
Informazioni di contatto
31A Longwood Road,Abbey Centre, BT37 9UH, NEWTOWNABBEY, Regno Unito
4,9
Eccellente
448 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Dylan was absolutely fantastic
Dylan was absolutely fantastic , and went threw everything thoroughly
15 luglio 2026
Non scritta su invito
Risposta di Vodafone UK - Newtownabbey
Hi Demi, thank you so much for your wonderful review and the amazing support you’ve shown for Dylan, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Sam was absolutely brilliant explaining…
Sam was absolutely brilliant explaining all price tariffs and the difference in phones. Very polite and chatty. Brilliant advisor.
10 luglio 2026
Non scritta su invito
Risposta di Vodafone UK - Newtownabbey
Hey Heather,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I always can count on my favorite…
I always can count on my favorite Vodafone sales assistant Jakub! Great customer experience! Thanks to Jakub!!
30 giugno 2026
Non scritta su invito
Risposta di Vodafone UK - Newtownabbey
Hey Kesja,
Thanks for the lovely review and fantastic support for Jakub.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
This is without a shadow of a doubt…
This is without a shadow of a doubt thee worst network I have ever used. Was walking through abbeycentre shopping centre was approached by Vodafone person asking what network I was told them giff gaff which had amazing coverage and good rates. But they promised swore that I would get better coverage. My wife is pay as go Vodafone same phones but she can make calls where I can't. They knew was for work. And through there shocking coverage it's costing me money on jobs. But every time you phone them the line drops because of there service but there is nothing wrong. Can you cancel yes if pay stupid money. They DO NOT MEET THE CONTRACT THEN REFUSE TO LET YOU OUT COMPLETE JOKE. Go with gift gaff or o2 but avoid these gangsters at all costs
In response to reply. Why would I even waste my time ringing back. 1 of the times I rang about the shocking network coverage I was called a liar as they know I have good coverage really. Complete joke. I'd actually sooner pay the fine and go back to a network that delivers on there promises direct debit has been cancelled
30 giugno 2026
Non scritta su invito
Risposta di Vodafone UK - Newtownabbey
Hi Stu,
We’re truly sorry to hear about your experience and completely understand your frustration. It’s deeply concerning that you’ve had to go through this. This is certainly not the level of service or accountability we strive to uphold.
If you would like this to be raised as an official complaint, and you have already spoken to the relevant Teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah or via Instagram at https://ig.me/m/vodafone
Thanks
Vodafone Social Media Team
Michael was a brilliant help very…
Michael was a brilliant help very informative and extremely helpful!
28 giugno 2026
Non scritta su invito
Risposta di Vodafone UK - Newtownabbey
Hey Conor,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Michael was very helpful and explained…
Michael was very helpful and explained things well
25 giugno 2026
Non scritta su invito
Risposta di Vodafone UK - Newtownabbey
Hey Martine,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mark was very helpful and efficient
Mark was very helpful and efficient. Sorted me out with a new phone and made sure I got the best deal available. Very happy customer.
22 giugno 2026
Non scritta su invito
Risposta di Vodafone UK - Newtownabbey
Hi Adrian, thank you so much for your wonderful review and the amazing support you’ve shown for Mark, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Dylan very helpful both phone…
Dylan very helpful both phone recommendations and also with other info re trade in etc
22 giugno 2026
Non scritta su invito
Risposta di Vodafone UK - Newtownabbey
Hey Martina,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great Customer Service
Michael really gave a complete overview if my plan, needs and got me a great deal. Customer Service was outstanding. Will be back when I need to amend.
22 giugno 2026
Non scritta su invito
Risposta di Vodafone UK - Newtownabbey
Hey Polly,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Came in today get get my data moved…
Came in today get get my data moved onto my new phone michael done it and got me sorted very fast
22 giugno 2026
Non scritta su invito
Risposta di Vodafone UK - Newtownabbey
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Staff were very helpful
1 giugno 2026
Non scritta su invito
Risposta di Vodafone UK - Newtownabbey
Hey Dylan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Dylan was really helpful renewing a…
Dylan was really helpful renewing a contract and helping my needs
1 giugno 2026
Non scritta su invito
Risposta di Vodafone UK - Newtownabbey
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Joel was more than helpful in it my…
Joel was more than helpful in it my enquiries and helped us save a bit of money each month.
31 maggio 2026
Non scritta su invito
Risposta di Vodafone UK - Newtownabbey
Hey Colin,
Thanks for the lovely review and fantastic support for Joel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Risposta di Vodafone UK - Newtownabbey
Hey Jennifer,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Joel was fantastic in dealing with my…
Joel was fantastic in dealing with my query. He was able to fully break down the differences between my old phone and my upgrade. The service was great as he told me to return if I ever needed any help, the other staff were friendly also.
30 maggio 2026
Non scritta su invito
Risposta di Vodafone UK - Newtownabbey
Hey,
Thanks for the lovely review and fantastic support for Joel
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Risposta di Vodafone UK - Newtownabbey
Hey Valerie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Paul
I was very happy with Paul he told me what I needed to know about my phone he really did help and made everything clear
28 maggio 2026
Non scritta su invito
Risposta di Vodafone UK - Newtownabbey
Hey,
Thanks for the lovely review and fantastic support for Paul
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I have just purchased my new phone in…
I have just purchased my new phone in Vodafone and Joel couldn’t have done enough for me. He got me brilliant discount for my contract and also gave me great advice for the other devices I have on my account.
Thank you Joel
26 maggio 2026
Non scritta su invito
Risposta di Vodafone UK - Newtownabbey
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Micheal at the Abbeycentre branch
Micheal at the Abbeycentre branch was amazing, got us a really good broadband upgrade and a new phone to boot as well!!
100% will be back if we need anything
26 maggio 2026
Non scritta su invito
Risposta di Vodafone UK - Newtownabbey
Hey Caitlin,
Thanks for the lovely review and fantastic support for Micheal.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Mark was very engaging
Mark was very engaging, he recommended a product within the price range, he was very experienced and had lots of knowledge around what we needed. I would recommend Mark.
25 maggio 2026
Non scritta su invito
Risposta di Vodafone UK - Newtownabbey
Hey Jemma,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.