Vodafone UK - Newport IOW Recensioni 

197
TrustScore 5 su 5

4,9

53 High Street, PO30 1SB Newport IOW, GB


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Valutata 5 stelle su 5

Today I visited the Newport branch due to having several queries with my 2 phones. I saw Lottie who was so helpful, polite and professional. I cannotbtgank her enough for sorting my queries and I am v... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Dan was amazing! He was exceptionally knowledgable and helpful and he really knew his stuff! He made the process of buying and starting up a new phone really simple and explained everything to us ver... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Popped into the Vodafone store in Newport and was helped by Deniz. Honestly, she was brilliant! Super friendly, really patient, and explained everything in a way that actually made sense. Nothing felt... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Dan and Lottie were amazing! They were both super friendly, approachable, and really knew their stuff. Dan explained everything clearly and made sure I had the best deal, while Lottie was so helpful a... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • 53 High Street, PO30 1SB, Newport IOW, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

197 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(197)

41.063 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Deniz was amazing today

Deniz was amazing today, very helpful, thank you so much for your service

16 dicembre 2024
Non scritta su invito
Logo di Vodafone UK - Newport IOW

Risposta di Vodafone UK - Newport IOW

Hi Ianda,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Valutata 5 stelle su 5

Raife was brilliant at rescuing our…

Raife was brilliant at rescuing our data, transfering data from a dying phone to a brand new Samsung.
Cant thank him enough for his kindness and patience

3 dicembre 2024
Non scritta su invito
Logo di Vodafone UK - Newport IOW

Risposta di Vodafone UK - Newport IOW

Hi Jan, It's great to see Raife was so helpful transferring everything to your new phone for you ☺️
All the best, The Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent help

Excellent help, thanks dan

30 novembre 2024
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Risposta di Vodafone UK - Newport IOW

Hi Jane,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent service

Excellent service, staff more than helpful

25 novembre 2024
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Risposta di Vodafone UK - Newport IOW

Hello, Lisa,

Thanks for the feedback and support, we really appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Brilliant service very happy with…

Brilliant service very happy with everything

21 novembre 2024
Non scritta su invito
Logo di Vodafone UK - Newport IOW

Risposta di Vodafone UK - Newport IOW

Hi Michael,

Thank you for your review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

First class service Raife

First class service Raife. Helped with home broadband set up

14 novembre 2024
Non scritta su invito
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Risposta di Vodafone UK - Newport IOW

Hi Paul,

It's great to hear your feedback, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Very helpful really pleased with thveey helpful e…

Very helpful really pleased with the help and support from raife isle of wight Vodafone shop

14 novembre 2024
Non scritta su invito
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Risposta di Vodafone UK - Newport IOW

Hi Jacqueline. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Charlie was a massive help

Charlie was a massive help. Really polite and took the time to make things quick and simple for us. First class service. Thank you Charlie

7 novembre 2024
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Risposta di Vodafone UK - Newport IOW

Hey Carla,

Thanks for letting us know what an amazing job Charlie did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,

Vodafone Social Media Team

Valutata 5 stelle su 5

Dan was very helpful

Dan was very helpful. Thank you Vodafone for having such grateful staff.

1 novembre 2024
Non scritta su invito
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Risposta di Vodafone UK - Newport IOW

Hello, Zuhal,

It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent

Dan is amazing as usual. We've been dealing with Dan for 10 years. Thank Dan you are an asset to Vodafone

31 ottobre 2024
Non scritta su invito
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Risposta di Vodafone UK - Newport IOW

Hi Mike, It's good to see Dan left such a positive impression on you yesterday
Thanks for your feedback, Vodafone Social Media Team

Valutata 5 stelle su 5

Charlie helped me set up my new…

Charlie helped me set up my new broadband today. Very knowledgeable and spoke very clearly so I knew exactly what I was signing up for.

28 ottobre 2024
Non scritta su invito
Logo di Vodafone UK - Newport IOW

Risposta di Vodafone UK - Newport IOW

Hello, Heather,

It's lovely to hear about the positive experience which you had with Charlie. We appreciate you taking the time to write in a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Very helpful in setting up…

Charlie was very helpful in setting up an eSIM on my new iPhone

25 ottobre 2024
Non scritta su invito
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Risposta di Vodafone UK - Newport IOW

Hey Angie, Thanks for letting us know how helpful Charlie was when setting up your eSIM.
All the best, The Vodafone Social Media Team

Valutata 5 stelle su 5

Genuinely wonderful

Went into your newport branch on the isle of wight today and was greeted very warmly by your staff member Charlie. He was absolutely brilliant at helping me find the best deals and offers that encompassed everything I need from my mobile device whilst prioritising what I really wanted, which was camera quality and storage for pictures of my children. I don't usually put reviews up but honestly Charlie was so lovely and it was wonderful to be able to talk to a person on a level that I could understand. He took time to explain what the technical jargon meant so I now have a much better understanding of my mobile usage and what is best suited to me. An absolute credit to you. Thank you.

24 ottobre 2024
Non scritta su invito
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Risposta di Vodafone UK - Newport IOW

Hi Amelia,

This is lovely feedback for Charlie. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valutata 5 stelle su 5

Dan was amazing

Dan was amazing! He was exceptionally knowledgable and helpful and he really knew his stuff! He made the process of buying and starting up a new phone really simple and explained everything to us very carefully. We will definitely be back to use the Vodaphone shop. Dan is a real credit to Vodaphone because he delivers an exceptional level of customer service. Thank you Dan - best wishes, Graham.

24 ottobre 2024
Non scritta su invito
Logo di Vodafone UK - Newport IOW

Risposta di Vodafone UK - Newport IOW

Hi Graham. Thank you for your glowing review for Dan. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Charlie was a god amazing work everything was done perfectly

Charlie was a good amazing work

11 ottobre 2024
Non scritta su invito
Logo di Vodafone UK - Newport IOW

Risposta di Vodafone UK - Newport IOW

Hi Jasmine. Thank you for your review for Charlie. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Deniz was very helpful and extremely…

Deniz was very helpful and extremely patient with me.

20 settembre 2024
Non scritta su invito
Logo di Vodafone UK - Newport IOW

Risposta di Vodafone UK - Newport IOW

Hi Janet,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Valutata 5 stelle su 5

I was assisted by Deniz

I was assisted by Deniz. She is the best. I got all the answers to my queries and I was and is still a happy customer.

11 settembre 2024
Non scritta su invito
Logo di Vodafone UK - Newport IOW

Risposta di Vodafone UK - Newport IOW

Hello,

Thanks for letting us know what an amazing job Deniz did at getting everything sorted for you!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Store was very helpful when dealing…

Store was very helpful when dealing with a billing issue. Didn't make me feel bad for not paying my bill. And also lowered my bill. Thanks G

28 luglio 2024
Non scritta su invito
Logo di Vodafone UK - Newport IOW

Risposta di Vodafone UK - Newport IOW

Hi there,

Thank you for taking the time to review and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Friendly knowledgeable staff

Friendly knowledgeable staff , Deniz

1 luglio 2024
Non scritta su invito
Logo di Vodafone UK - Newport IOW

Risposta di Vodafone UK - Newport IOW

Hi. Thank you for your review for Deniz. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Fantastic personal service finding me…

Fantastic personal service finding me the best contract, explaining how to use it and telling me how my girlfriend can change from a OneCom account to Vodafone. Darren was so helpful and friendly. Vodafone should be proud of the Customer Service you encourage your staff to offer customers.

12 giugno 2024
Non scritta su invito
Logo di Vodafone UK - Newport IOW

Risposta di Vodafone UK - Newport IOW

Hey Nick, Thanks for letting us know about the awesome service you received from Darren. It's great to see he was able to find you a great deal and also helping your girlfriend too!
Thanks, The Vodafone Social Media team

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