Today I visited the Newport branch due to having several queries with my 2 phones. I saw Lottie who was so helpful, polite and professional. I cannotbtgank her enough for sorting my queries and I am v... Leggi di più
L'azienda ha risposto
Sede
Cambia sede53 High Street, PO30 1SB Newport IOW, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Dan was amazing! He was exceptionally knowledgable and helpful and he really knew his stuff! He made the process of buying and starting up a new phone really simple and explained everything to us ver... Leggi di più
L'azienda ha risposto
Popped into the Vodafone store in Newport and was helped by Deniz. Honestly, she was brilliant! Super friendly, really patient, and explained everything in a way that actually made sense. Nothing felt... Leggi di più
L'azienda ha risposto
Dan and Lottie were amazing! They were both super friendly, approachable, and really knew their stuff. Dan explained everything clearly and made sure I had the best deal, while Lottie was so helpful a... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Gestore di telefonia mobile
- Negozio di telefoni cellulari
- Internet provider
- Servizio di telefonia e internet
- Provider di servizi per le telecomunicazioni
Informazioni su Vodafone UK - Newport IOW
Scritti dall'azienda
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informazioni di contatto
53 High Street, PO30 1SB, Newport IOW, Regno Unito
4,9
Eccellente
197 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Charlie helped me transfer all my data…
Charlie helped me transfer all my data to my new phone. So helpful
26 agosto 2025
Non scritta su invito
Risposta di Vodafone UK - Newport IOW
Hey Kev,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Had a lovely experience with lottie…
Had a lovely experience with lottie today upgrading my account to meet my needs 😃
18 agosto 2025
Non scritta su invito
Risposta di Vodafone UK - Newport IOW
We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.
Thanks,
Vodafone Social Media Team
Great service by charlie
Great service by charlie. Transfered all my data to my new ohine!
12 agosto 2025
Non scritta su invito
Risposta di Vodafone UK - Newport IOW
Hey Martin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I saw Charlie today who fixed my phone…
I saw Charlie today who fixed my phone really great help to us.
6 agosto 2025
Non scritta su invito
Risposta di Vodafone UK - Newport IOW
Hey there,
Thanks for the lovely review and fantastic support for Charlie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Had a great expience with Lottie…
Had a great expience with Lottie finding me the best plans for my needs!
2 agosto 2025
Non scritta su invito
Risposta di Vodafone UK - Newport IOW
Hey Julie,
Thanks for the lovely review and fantastic support for Lottie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Went into store and got served by…
Went into store and got served by Lottie she was exertremly helpful, knowledgeable and made my whole experience in store great. Left happy and will return to see her in the future. A asset to Vodafone 😊
26 luglio 2025
Non scritta su invito
Risposta di Vodafone UK - Newport IOW
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Charlie moved my data across to my new…
Charlie moved my data across to my new phone.very good aervice
24 luglio 2025
Non scritta su invito
Risposta di Vodafone UK - Newport IOW
Hey Jim,
Thanks for the lovely review and fantastic support for Charlie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very friendly approachable service and…
Very friendly approachable service and professional. Thank you to Charlie the manager for the help with my phone
24 luglio 2025
Non scritta su invito
Risposta di Vodafone UK - Newport IOW
Hey Maggie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Saw lottie who was very helpful
Saw lottie who was very helpful! Great service
22 luglio 2025
Non scritta su invito
Needed a new phone
Needed a new phone
Fantastic service charlie couldn't have done more to help
New phone all activated and new features explained
100% shop and will be with Vodafone for many more years to come
9 luglio 2025
Non scritta su invito
Risposta di Vodafone UK - Newport IOW
Hey John,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
A big thanks to Charlie in Newport Isle…
A big thanks to Charlie in Newport Isle of Wight for an excellent service! He managed to complete successfully my preferred deal!
Thank you!
Highly recommend!
8 luglio 2025
Non scritta su invito
Risposta di Vodafone UK - Newport IOW
Hey Jennifer,
Thanks for the lovely review and fantastic support for Charlie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Saw Charlie today who upgraded my Simo
Saw Charlie today who upgraded my Simo. He was very slow and clear when explaining it to me. Great service from the Newport store
4 luglio 2025
Non scritta su invito
Risposta di Vodafone UK - Newport IOW
Hey Virginia,
Thanks for the lovely review and fantastic support for Charlie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone sales assistant issues
Bought a new Samsung phone through Vodafone Newport isle of wight branch, was told that the phone came with 3 free gifts, the customer assistant didn't elaborate about how to claim them, i assumed it would receive an email, went back to store in Newport today and was told the promotion had expired.
Vodafone you need to train your staff better, consequently I won't be using Vodafone again or recommending anyone else to
10 aprile 2025
Non scritta su invito
Risposta di Vodafone UK - Newport IOW
Hi. We appreciate you bringing this to our attention. We're sorry to hear about the miscommunication regarding the promotional gifts and the expired promotion. We'll address this with the relevant team to improve our staff training. Thank you for your feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Risposta di Vodafone UK - Newport IOW
Hi Deniz.
We're happy to hear that you had an amazing experience with our agent Daniel.
Thank you for your positive feedback,
Vodafone Social Media Team
Very understanding and took time to…
Very understanding and took time to explain everything
4 giugno 2025
Non scritta su invito
Risposta di Vodafone UK - Newport IOW
Hey Amanda,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dan was really helpful in helping me…
Dan was really helpful in helping me change my phone and getting my mum to change her old button phone! Also managed to save me hassle with my broadband. Very patient man thank you Dan!
30 maggio 2025
Non scritta su invito
Risposta di Vodafone UK - Newport IOW
Hey Joanna,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brilliant service from manager Charlie
Brilliant service from manager Charlie, found the best deal for my upgrade.
7 maggio 2025
Non scritta su invito
Risposta di Vodafone UK - Newport IOW
Hey Lauren,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Charlie was absolutely fantastic.
Charlie was absolutely fantastic.
Helpful, friendly and knowledgeable.
23 aprile 2025
Non scritta su invito
Risposta di Vodafone UK - Newport IOW
Hey Chloe,
Thanks for the lovely review and fantastic support for Charlie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Charlie helped me with a credit issue…
Charlie helped me with a credit issue with Vodafone and then managed to transfer all my data. Really happy 😊
15 aprile 2025
Non scritta su invito
Risposta di Vodafone UK - Newport IOW
Hi Lesley.
Thanks for the review, we're glad that you're happy with the service.
Vodafone Social Media Team
Great Customer Service from Raife
Raife was fantastic, he was able to go through the whole process with ease and made it a good experience. We had a good laugh while going through the process, I will happily comeback when I need more help.
15 marzo 2025
Non scritta su invito
Risposta di Vodafone UK - Newport IOW
Hi Xernio,
Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.