Vodafone UK - Neath Green Street Recensioni 

151
TrustScore 5 su 5

4,9

4 Green Street, SA11 1DR Neath, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Very good experience getting my son his first contract mobile. Both Connor and Scott were extremely patient and informative. Excellent service through out. Nice to see happy staff.

L'azienda ha risposto

Valutata 5 stelle su 5

Called into Neath Vodafone today for advise on how to stop my daughter browsing 18+ contect on her mobile (I'm not a very technical person). such amazing.. helpful and friendly staff nothing is to mu... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

My reason for going into the shop was because my Broadband Contract was about to expire. I only had to wait a few minutes to be seen and the young man who helped me was very helpful, friendly, eff... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Karl and Ralph from your Neath store provided excellent service last Thursday 12 sept. They gave us invaluable help to resolve quite a complex problem. Nothing was too much trouble and they had endle... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • 4 Green Street, SA11 1DR, Neath, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

151 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(151)

41.211 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Friendly and helpful staff

I had recently taken out a new contract, but the mobile data wasn’t working as it should, so I popped in to this store and was served by the manager Chris, and he had it sorted out for me in a jiffy, he was polite and so friendly! Any issues I have now I will only go to this Vodafone

30 dicembre 2023
Non scritta su invito
Logo di Vodafone UK - Neath Green Street

Risposta di Vodafone UK - Neath Green Street

Hey Carly,

Thanks for letting us know what an amazing job Chris did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

The staff were very helpful in…

The staff were very helpful in resolving my queries about the different mobile phones and made everything easy to understand.

28 dicembre 2023
Non scritta su invito
Logo di Vodafone UK - Neath Green Street

Risposta di Vodafone UK - Neath Green Street

Hey Jordan,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Very helpful team

Very helpful team
Had a great experience setting up my new phone

13 dicembre 2023
Non scritta su invito
Logo di Vodafone UK - Neath Green Street

Risposta di Vodafone UK - Neath Green Street

Hey William,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

A lovely happy gentleman

1 novembre 2023
Non scritta su invito
Logo di Vodafone UK - Neath Green Street

Risposta di Vodafone UK - Neath Green Street

Hey Holly,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great service thank you would highly…

Great service thank you would highly recommend the store!!

21 ottobre 2023
Non scritta su invito
Logo di Vodafone UK - Neath Green Street

Risposta di Vodafone UK - Neath Green Street

Hey Lawrence,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Broadband query

We found the staff to be extremely helpful when we visited. The manager answered all our queries on broadband, in a way we could easily understand. A very informative and helpful visit. Thank you.

25 settembre 2023
Non scritta su invito
Logo di Vodafone UK - Neath Green Street

Risposta di Vodafone UK - Neath Green Street

Hi Michael,

What super feedback! Thanks for taking the time to let us know - it's really appreciated.

Thanks again, Vodafone Social Media Team

Valutata 5 stelle su 5

Great service

The boys behind the desk where super helpful and knowledgeable and managed to save me money on my bill, Great service!

27 settembre 2023
Non scritta su invito
Logo di Vodafone UK - Neath Green Street

Risposta di Vodafone UK - Neath Green Street

Hi Steven,

We really appreciate your review, it's lovely to the team helped you with a better deal!

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Phone upgrade... Quick and easy

I upgraded my phone at the Neath branch. Aaron and Jordan were fantastic, giving me clear info about the best phones to meet my needs within my budget. I feel like I've made an informed decision and had a great deal. Thanks guys - great work!😀

20 settembre 2023
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Risposta di Vodafone UK - Neath Green Street

Hi Phil. Thank you for your review for Aaron and Jordan. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Neath store

The staff were knowledgeable and helpful and helped me find a good deal. Aaron was brilliant.

25 agosto 2023
Non scritta su invito
Logo di Vodafone UK - Neath Green Street

Risposta di Vodafone UK - Neath Green Street

Hi there,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great customer service

Great customer service from ‘Aaron’. I was after an upgrade and he sorted me out with a brand new iPhone on a plan which suited my needs perfectly and price was within my budget. Would recommend to anyone, he knows his stuff!

27 agosto 2022
Non scritta su invito
Logo di Vodafone UK - Neath Green Street

Risposta di Vodafone UK - Neath Green Street

Hi there,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Superb experience

Very knowledgeable staff. Nothing was too small for them. Left very happy, will be returning for my upgrade when it's due

6 settembre 2022
Non scritta su invito
Logo di Vodafone UK - Neath Green Street

Risposta di Vodafone UK - Neath Green Street

Hi Jordan,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Neath Branch excellent members of dtaff

We called to the Neath branch to see what deals Vodafone had middle of June. The staff at Neath branch were very welcoming and we were given a range of options. We shopped around and then returned to the store. The staff knowledge and willingness to help was just amazing I can't praise them enough. The contract was very well explained and we were so happy with the deal we were given. Excellent staff members they are so patient and really look after you and help you. Highly recommend you visit the Neath store.

15 luglio 2023
Non scritta su invito
Logo di Vodafone UK - Neath Green Street

Risposta di Vodafone UK - Neath Green Street

Hi Mrs Evans,

This is such an amazing review for our Neath store. I’m glad to hear you found the best option for you when visiting the store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Valutata 5 stelle su 5

Perfect customer service

19 luglio 2023
Non scritta su invito
Logo di Vodafone UK - Neath Green Street

Risposta di Vodafone UK - Neath Green Street

Hey Lorena,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great store

Changed my phone and boy did they help me out. All round great service! Computers were slow and making it difficult for advisor to put the sale through the system but advisor Aaron was great and got there as fast as possible

13 luglio 2023
Non scritta su invito
Logo di Vodafone UK - Neath Green Street

Risposta di Vodafone UK - Neath Green Street

Hey Paul,

Thanks for letting us know what an amazing job Aaron did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent service

Renewed our contract again because of the service we have received at the Neath store. The young man who served my husband and I was so helpful, knowledgeable and courteous. Very pleased with everything. Thanks very much.

28 giugno 2023
Non scritta su invito
Logo di Vodafone UK - Neath Green Street

Risposta di Vodafone UK - Neath Green Street

Hey Heather,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Review

Good customer service

24 giugno 2023
Non scritta su invito
Logo di Vodafone UK - Neath Green Street

Risposta di Vodafone UK - Neath Green Street

Hey Helen,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Helpful customer service

Helpful customer service. Great knowledge and fast to sort out what was needed

10 giugno 2023
Non scritta su invito
Logo di Vodafone UK - Neath Green Street

Risposta di Vodafone UK - Neath Green Street

Hey Tiffany,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Very informative and knowledgeable of…

Very informative and knowledgeable of the plans and my needs

Some improvement ideas.
Have a filter for the sale staff to select plans via price,usage to speed up the process

3 giugno 2023
Non scritta su invito
Logo di Vodafone UK - Neath Green Street

Risposta di Vodafone UK - Neath Green Street

Hey there,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Advisors were really helpful

Advisors were really helpful. Sim plan was a great price

27 maggio 2023
Non scritta su invito
Logo di Vodafone UK - Neath Green Street

Risposta di Vodafone UK - Neath Green Street

Hey Peter,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Went into the store to upgrade my phone…

Went into the store to upgrade my phone and the advisors were really helpful and found me a phone that perfectly suited my needs.

23 maggio 2023
Non scritta su invito
Logo di Vodafone UK - Neath Green Street

Risposta di Vodafone UK - Neath Green Street

Hey Ben,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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