Vodafone UK - Merthyr Tydfil Recensioni 

145
TrustScore 5 su 5

4,8

3 Graham Way,The Precinct, CF47 8EG Merthyr Tydfil, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Sarah was great with me, I wanted to switch from apple to Samsung and she recommended the Zfold which is something I’d been eyeing up for a while, she explained the pros of the phone and was able to a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Was assisted by Keeley today at the Merthyr tydfil branch who helped massively to get us the perfect deal on a new phone for my daughter and a deal on another contract . Her professionalism was secon... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Thank you Sarah for your time and patience today and customer service with everything and changing our accounts, very much appreciated xxx

L'azienda ha risposto

Valutata 5 stelle su 5

Popped in to Vodafone Merthyr Tydfil, I was politely welcomed by a lady called Sarah, I had some questions about my bill for my SIM only, after sitting down with Sarah going through my account and op... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • 3 Graham Way,The Precinct, CF47 8EG, Merthyr Tydfil, Regno Unito

4,8

Eccellente

TrustScore 5 su 5

145 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,8

Tutte le recensioni

(145)

42.657 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Staff so lovely and helpful

Great customer service today I wanted a new sim for my daughter’s first phone and Sarah helped me find the best deal and a great price. Thankyou

28 gennaio 2026
Non scritta su invito
Logo di Vodafone UK - Merthyr Tydfil

Risposta di Vodafone UK - Merthyr Tydfil

Hey Samantha,

Thanks for the lovely review and fantastic support for Sarah.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Carly was extremely pleasant and…

Carly was extremely pleasant and helpful throughout the visit.

17 gennaio 2026
Non scritta su invito
Logo di Vodafone UK - Merthyr Tydfil

Risposta di Vodafone UK - Merthyr Tydfil

Hey Katy



This is fantastic to hear! We really appreciate the feedback.​



If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2​



Thanks again, ​

Vodafone Social Media Team

Valutata 5 stelle su 5

Had amazing service of Keeley she…

Had amazing service of Keeley she remained professional and calm while also taking the time to explain and find the perfect deal she was very polite and was very patient when I got stuck trying to understand the different deals

6 gennaio 2026
Non scritta su invito
Logo di Vodafone UK - Merthyr Tydfil

Risposta di Vodafone UK - Merthyr Tydfil

Hey Kieran,

Thanks for the lovely review and fantastic support for Keeley.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Thank you to Matt

Thank you to Matt , I came in Saturday for some advice on a new phone and other issues, he made things very simple and understanding

27 dicembre 2025
Non scritta su invito
Logo di Vodafone UK - Merthyr Tydfil

Risposta di Vodafone UK - Merthyr Tydfil

Hey Chrissy,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

upgraded my sim

upgraded my sim, keeley served me. Great customer service will be returning in the future 😊

23 dicembre 2025
Non scritta su invito
Logo di Vodafone UK - Merthyr Tydfil

Risposta di Vodafone UK - Merthyr Tydfil

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Matt was amazing and helped me save…

Matt was amazing and helped me save money. Thankyou

27 dicembre 2025
Non scritta su invito
Logo di Vodafone UK - Merthyr Tydfil

Risposta di Vodafone UK - Merthyr Tydfil

Hey Kelsey,
 
Thanks for the lovely review and fantastic support for Matt.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great customer service

Sarah was great with me, I wanted to switch from apple to Samsung and she recommended the Zfold which is something I’d been eyeing up for a while, she explained the pros of the phone and was able to answer any questions I had about the contract since I’d switched over from another provider. Great customer service and an asset to the Merthyr team! Love my new phone, thank you Sarah.

24 dicembre 2025
Non scritta su invito
Logo di Vodafone UK - Merthyr Tydfil

Risposta di Vodafone UK - Merthyr Tydfil

Hey Liam,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Sarah.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Matt helped with my upgrade great…

Matt helped with my upgrade great advisor 10/10

29 novembre 2025
Non scritta su invito
Logo di Vodafone UK - Merthyr Tydfil

Risposta di Vodafone UK - Merthyr Tydfil

Hey Wayne,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

I went into Vodafone and was greeted by…

I went into Vodafone and was greeted by Sarah that was very happy to help. Sarah helped me change over network providers She listen to everything I asked for and made it happen with a good price. Can’t thank her enough!

12 novembre 2025
Non scritta su invito
Logo di Vodafone UK - Merthyr Tydfil

Risposta di Vodafone UK - Merthyr Tydfil

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Valutata 1 stelle su 5

Phone on contract

Vodafone have been with them for like 6 or more years never had a problem until it took a phone out with them. When I had the phone there small problems from the start with the phone like turning of randomly but it ok then I had it sent of as it was cover by life time warranty sent it of then to be told the charge port was damage with it was not then after a while they argued to pay for the charge port to be done as I did not damage it and to be told after confirm with phone repairs department to sort. Next day to be told that the phone was going to cost more to repair it then it worth having lots of phone call to be promised the phone will get fixs or get a replacement which did not happen then to be told by top manger they cloud not find a replacement phone as it was cover under lifts warranty with the plan then said all the other people who work there are lies even they manger said at the time we should had a replacement for free then had the check the policy as it a fault with phone it cover until next year even the upgrade team even said I should of not paid to upgrade it should be free but in end never heard back of Rip of never agin

24 settembre 2025
Non scritta su invito
Logo di Vodafone UK - Merthyr Tydfil

Risposta di Vodafone UK - Merthyr Tydfil

Hi. We appreciate you sharing your experience. It's disappointing to hear about the issues you've faced with your phone and the warranty process. This isn't the experience we want you to have, nor the service that we strive for here at Vodafone.

Vodafone Social Media Team

Valutata 5 stelle su 5

Happy customer 

Popped in to Vodafone Merthyr Tydfil, I was politely welcomed by a lady called Sarah, I had some questions about my bill for my SIM only, after sitting down with Sarah going through my account and options ,Sarah managed to knock my bill down by a significant amount, I left the store a very happy customer…
Thank you Sarah x

11 ottobre 2025
Non scritta su invito
Logo di Vodafone UK - Merthyr Tydfil

Risposta di Vodafone UK - Merthyr Tydfil

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Alix one of the retail advisors was…

Alix one of the retail advisors was absolutely fantastic when dealing with me. Can't say enough good things about this lovely lady, so,so helpful and a lovely smile on her face all the time.

22 settembre 2025
Non scritta su invito
Logo di Vodafone UK - Merthyr Tydfil

Risposta di Vodafone UK - Merthyr Tydfil

Hey Marilyn, ​

Thanks for the lovely review and fantastic support for Alix. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​

Thanks again, ​

Vodafone Social Media Team

Valutata 5 stelle su 5

Keeley was amazing helped me with my…

Keeley was amazing helped me with my order and moving stuff across 10/10 :]

20 settembre 2025
Non scritta su invito
Logo di Vodafone UK - Merthyr Tydfil

Risposta di Vodafone UK - Merthyr Tydfil

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Spoke to keeley

Spoke to keeley needed help moving from ee to Vodafone for sim great service 10/10

19 settembre 2025
Non scritta su invito
Logo di Vodafone UK - Merthyr Tydfil

Risposta di Vodafone UK - Merthyr Tydfil

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

My mum needed a new more updated phone…

My mum needed a new more updated phone but needed to keep her number Sarah was absolutely amazing went through everything with her .one very happy customer

9 settembre 2025
Non scritta su invito
Logo di Vodafone UK - Merthyr Tydfil

Risposta di Vodafone UK - Merthyr Tydfil

Hey Amanda,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Matt the gentleman that I dealt with…

Matt the gentleman that I dealt with today was very experienced in what he does and Wes very knowledgeable and very helpful.

25 agosto 2025
Non scritta su invito
Logo di Vodafone UK - Merthyr Tydfil

Risposta di Vodafone UK - Merthyr Tydfil

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Lovely friendly staff

Lovely friendly staff
Keeley was Very helpful

24 luglio 2025
Non scritta su invito
Logo di Vodafone UK - Merthyr Tydfil

Risposta di Vodafone UK - Merthyr Tydfil

Hi Rebecca ,

Thank you so much for your wonderful review and the amazing support you’ve shown for Keeley —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Keeley served me for my upgrade and I…

Keeley served me for my upgrade and I am very happy with it, she was a lovely girl and helped me loads highly recommend her shes a big asset to Vodafone:)

24 luglio 2025
Non scritta su invito
Logo di Vodafone UK - Merthyr Tydfil

Risposta di Vodafone UK - Merthyr Tydfil

Hey Lisa, ​

Thanks for the lovely review and fantastic support for Keeley. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Valutata 5 stelle su 5

I went into the Vodafone store in…

I went into the Vodafone store in Merthyr Tydfil to get a Samsung Galaxy S25. Alix was extremely helpful and went through all of my options and price plans. Thank you Alix, love my new phone :-)

22 luglio 2025
Non scritta su invito
Logo di Vodafone UK - Merthyr Tydfil

Risposta di Vodafone UK - Merthyr Tydfil

Hey Rhiannon,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Alix was so helpful in upgrading my…

Alix was so helpful in upgrading my phone contract for me. She was friendly and nothing was too much trouble, a credit to the store.

19 luglio 2025
Non scritta su invito
Logo di Vodafone UK - Merthyr Tydfil

Risposta di Vodafone UK - Merthyr Tydfil

Hey Ffion,

Thanks for the lovely review and fantastic support for Alix.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più