Vodafone UK - Marlborough Recensioni 

226
TrustScore 5 su 5

4,9

108 High Street, SN8 1LT Marlborough, GB


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Valutata 5 stelle su 5

Tesh was most helpful and patient setting up my new iPhone and iPad. He spent a lot of time covering all aspects but could have been more helpful in demonstrating the basic operation

L'azienda ha risposto

Valutata 5 stelle su 5

Tim was amazing so friendly and helpful. Explained everything clearly. Will definitely use this store in Marlborough again.

L'azienda ha risposto

Valutata 5 stelle su 5

Amy, who served us, was helpful, friendly and 100% focused on saving us money but without lots of sales lingo. Offered us a great deal on son's new phone amd also saved us money on the broadband.

L'azienda ha risposto

Valutata 5 stelle su 5

I received great service from Tim in Marlborough today. He has been thorough and explained each section of purchasing and setting up my new iPhone very well.

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • 108 High Street, SN8 1LT, Marlborough, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

226 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(226)

42.916 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Tesh was fantastic with his service

Tesh was fantastic with his service, very polite and patient

8 luglio 2026
Non scritta su invito
Logo di Vodafone UK - Marlborough

Risposta di Vodafone UK - Marlborough

Hey Theresa,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Knowledgeable and very pleasant staff…

Knowledgeable and very pleasant staff tim was extremely helpfull

7 luglio 2026
Non scritta su invito
Logo di Vodafone UK - Marlborough

Risposta di Vodafone UK - Marlborough

Hey Mark,
Thanks for the lovely review and fantastic support for staff.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Tesh

Not being very knowledgeable with new tech and phones etc Tesh was great help

7 luglio 2026
Non scritta su invito
Logo di Vodafone UK - Marlborough

Risposta di Vodafone UK - Marlborough

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Amy was brilliant 🙂👍🏻

1 luglio 2026
Non scritta su invito
Logo di Vodafone UK - Marlborough

Risposta di Vodafone UK - Marlborough

Hey

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great service

Great service! Efficient and friendly - thank you :)

28 giugno 2026
Non scritta su invito
Logo di Vodafone UK - Marlborough

Risposta di Vodafone UK - Marlborough

Hey Carrie,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 1 stelle su 5

Absolutely disgusting service from…

Absolutely disgusting service from Vodafone Marlborough.
I received the incorrect handset when upgrading. When I realised I tried calling the store, was given a no by Head office. No answer so I left a text message explaining that I wanted a phone with more memory. I tried calling 8 times, no answer.
When arriving to change the handset 2 days later I was told the price had now increased despite my notifying them of being given the incorrect phone before the price increase.
After showing them the text i sent I was told this number belonged to a supervisor who was on leave. And i was told by the assistant it was not their fault I couldn't get through or that the supervisor was on leave!!!
When asking to speak to the supervisor for the day I wasn't permitted to. She stayed in the back office and managed my query through the assitant. When she walked to help another client she never acknowledged me and told the assistant she was "nipping out to the shop".
I cancelled my contract and returned the incorrect phone.
I will never buy another item from Vodafone again. Absolutely appalling service with just shocking service for a customer who has a broadband, airtime and phone contract.

24 giugno 2026
Non scritta su invito
Logo di Vodafone UK - Marlborough

Risposta di Vodafone UK - Marlborough

Hi Nicky,

I’m really sorry to hear about your experience at our Marlborough store, this is definitely not the level of service we aim to provide, and I completely understand your frustration.

I appreciate you taking the time to share what happened, especially regarding the incorrect handset, the difficulty reaching the store, and the way your visit was handled. It’s clear this situation has been very disappointing, and that’s not the experience we want for any of our customers.


If you’re open to it, we’d really like the opportunity to look into this further and see if there’s anything we can do to help. You can chat with our LiveChat Advisors - vodafone.uk/2LCJiTm or call us on 191 from your Vodafone mobile or 0333 304 0191 from any other phone. You can also reach out to my team on Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Tim was a fantastic help to us today in…

Tim was a fantastic help to us today in the Marlborough store. He was very patient as we were asking for quite a lot of assistance updating our account. He is a great asset to the company. Thank you also so much to Amy for her advice she was very knowledgeable what a great team 😊

20 giugno 2026
Non scritta su invito
Logo di Vodafone UK - Marlborough

Risposta di Vodafone UK - Marlborough

Hey J Richards,

Thanks for the lovely review and fantastic support for Tim.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Amy was very helpful advising me of…

Amy was very helpful advising me of different phone deals and and extremely helpful and patient setting it all up for me!

17 giugno 2026
Non scritta su invito
Logo di Vodafone UK - Marlborough

Risposta di Vodafone UK - Marlborough

Hey Jo,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Àmy is a cheerful legend

Àmy is a cheerful legend. Very professional but a joy thank you x

12 giugno 2026
Non scritta su invito
Logo di Vodafone UK - Marlborough

Risposta di Vodafone UK - Marlborough

Hey Aimeered,

Thanks for the lovely review and fantastic support for Amy.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Valutata 5 stelle su 5

Tim was a great help with our new…

Tim was a great help with our new phones. In a calm and measured way he talked us through the process and sorted everything out for us in a very satisfactory way. We felt we had excellent service and always use the Marlborough store as we never feel rushed or pressured in any way.

12 giugno 2026
Non scritta su invito
Logo di Vodafone UK - Marlborough

Risposta di Vodafone UK - Marlborough

Hey there,

Thanks for the lovely review and fantastic support for Tim.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Amy was brilliant

Amy was brilliant, saved us money and organised an upgrade.

10 giugno 2026
Non scritta su invito
Logo di Vodafone UK - Marlborough

Risposta di Vodafone UK - Marlborough

Hey Joanna,

Thanks for the lovely review and fantastic support for Amy.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Tesh

Great help setting up my new phone frok Tesh who was fantastic

9 giugno 2026
Non scritta su invito
Logo di Vodafone UK - Marlborough

Risposta di Vodafone UK - Marlborough

Hey Steven,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Tesh

Great service from Tesh who was very polite, patient and efficient at sorting me out with a new phone deal. Great guy

9 giugno 2026
Non scritta su invito
Logo di Vodafone UK - Marlborough

Risposta di Vodafone UK - Marlborough

Hey Sandra,

Thanks for the lovely review and fantastic support for Tesh.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Tesh

The young gentleman Tesh was excellent and efficient

9 giugno 2026
Non scritta su invito
Logo di Vodafone UK - Marlborough

Risposta di Vodafone UK - Marlborough

Hey Terry,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Tim at the Marlborough store went over…

Tim at the Marlborough store went over and above to help us non-techie customers to set up a new phone. We are very appreciative.

8 giugno 2026
Non scritta su invito
Logo di Vodafone UK - Marlborough

Risposta di Vodafone UK - Marlborough

Hey Deborah,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent service from Tim transferring…

Excellent service from Tim transferring data to my new phone.

8 giugno 2026
Non scritta su invito
Logo di Vodafone UK - Marlborough

Risposta di Vodafone UK - Marlborough

Hey Mervyn,

Thanks for the lovely review and fantastic support for Tim.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent service from the technical…


Excellent service from the technical assistant Tim

8 giugno 2026
Non scritta su invito
Logo di Vodafone UK - Marlborough

Risposta di Vodafone UK - Marlborough

Hey Jean,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Tim was very helpful and had a friendly…

Tim was very helpful and had a friendly face. Tina Dorland.

6 giugno 2026
Non scritta su invito
Logo di Vodafone UK - Marlborough

Risposta di Vodafone UK - Marlborough

Hey Tina,

Thanks for the lovely review and fantastic support for Tim.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Fabulous service by Tim.

Fabulous service by Tim.
Very patient. Tim answered all my questions. Installed all necessary apps and delivered a super service.

6 giugno 2026
Non scritta su invito
Logo di Vodafone UK - Marlborough

Risposta di Vodafone UK - Marlborough

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent service from Tesh who sorted…

Excellent service from Tesh who sorted me out with a new phone on a great deal

29 maggio 2026
Non scritta su invito
Logo di Vodafone UK - Marlborough

Risposta di Vodafone UK - Marlborough

Hey John,

Thanks for the lovely review and fantastic support for Tesh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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