Tesh was most helpful and patient setting up my new iPhone and iPad. He spent a lot of time covering all aspects but could have been more helpful in demonstrating the basic operation
L'azienda ha risposto
108 High Street, SN8 1LT Marlborough, GB
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Tesh was most helpful and patient setting up my new iPhone and iPad. He spent a lot of time covering all aspects but could have been more helpful in demonstrating the basic operation
L'azienda ha risposto
Tim was amazing so friendly and helpful. Explained everything clearly. Will definitely use this store in Marlborough again.
L'azienda ha risposto
Amy, who served us, was helpful, friendly and 100% focused on saving us money but without lots of sales lingo. Offered us a great deal on son's new phone amd also saved us money on the broadband.
L'azienda ha risposto
I received great service from Tim in Marlborough today. He has been thorough and explained each section of purchasing and setting up my new iPhone very well.
L'azienda ha risposto
Scritti dall'azienda
108 High Street, SN8 1LT, Marlborough, Regno Unito
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Tesh was fantastic with his service, very polite and patient

Risposta di Vodafone UK - Marlborough
Knowledgeable and very pleasant staff tim was extremely helpfull

Risposta di Vodafone UK - Marlborough
Not being very knowledgeable with new tech and phones etc Tesh was great help

Risposta di Vodafone UK - Marlborough
Great service! Efficient and friendly - thank you :)

Risposta di Vodafone UK - Marlborough
Absolutely disgusting service from Vodafone Marlborough.
I received the incorrect handset when upgrading. When I realised I tried calling the store, was given a no by Head office. No answer so I left a text message explaining that I wanted a phone with more memory. I tried calling 8 times, no answer.
When arriving to change the handset 2 days later I was told the price had now increased despite my notifying them of being given the incorrect phone before the price increase.
After showing them the text i sent I was told this number belonged to a supervisor who was on leave. And i was told by the assistant it was not their fault I couldn't get through or that the supervisor was on leave!!!
When asking to speak to the supervisor for the day I wasn't permitted to. She stayed in the back office and managed my query through the assitant. When she walked to help another client she never acknowledged me and told the assistant she was "nipping out to the shop".
I cancelled my contract and returned the incorrect phone.
I will never buy another item from Vodafone again. Absolutely appalling service with just shocking service for a customer who has a broadband, airtime and phone contract.

Risposta di Vodafone UK - Marlborough
Tim was a fantastic help to us today in the Marlborough store. He was very patient as we were asking for quite a lot of assistance updating our account. He is a great asset to the company. Thank you also so much to Amy for her advice she was very knowledgeable what a great team 😊

Risposta di Vodafone UK - Marlborough
Amy was very helpful advising me of different phone deals and and extremely helpful and patient setting it all up for me!

Risposta di Vodafone UK - Marlborough
Àmy is a cheerful legend. Very professional but a joy thank you x

Risposta di Vodafone UK - Marlborough
Tim was a great help with our new phones. In a calm and measured way he talked us through the process and sorted everything out for us in a very satisfactory way. We felt we had excellent service and always use the Marlborough store as we never feel rushed or pressured in any way.

Risposta di Vodafone UK - Marlborough
Amy was brilliant, saved us money and organised an upgrade.

Risposta di Vodafone UK - Marlborough
Great help setting up my new phone frok Tesh who was fantastic

Risposta di Vodafone UK - Marlborough
Great service from Tesh who was very polite, patient and efficient at sorting me out with a new phone deal. Great guy

Risposta di Vodafone UK - Marlborough

Risposta di Vodafone UK - Marlborough
Tim at the Marlborough store went over and above to help us non-techie customers to set up a new phone. We are very appreciative.

Risposta di Vodafone UK - Marlborough
Excellent service from Tim transferring data to my new phone.

Risposta di Vodafone UK - Marlborough
Excellent service from the technical assistant Tim

Risposta di Vodafone UK - Marlborough
Tim was very helpful and had a friendly face. Tina Dorland.

Risposta di Vodafone UK - Marlborough
Fabulous service by Tim.
Very patient. Tim answered all my questions. Installed all necessary apps and delivered a super service.

Risposta di Vodafone UK - Marlborough
Excellent service from Tesh who sorted me out with a new phone on a great deal

Risposta di Vodafone UK - Marlborough
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