Rumail was great in explaining everything, making sure we had the package that suited us and not just selling the most expensive package. He made sure we understood what was happening and that we were... Leggi di più
Sede
Cambia sedeUnit L30 , Trafford Centre, M17 8BL Manchester, GB
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Excellent service from Sarah at the Vodafone Store at Trafford Centre -dealt with efficiently and excellent service & deal for our family of four. Thanks again much appreciated.
Changed my sim card Sarah was very pleasant and knowledgeable regarding the service vidaphobe offered She went through every step with me. Highly recommend Sarah.Really pleased with the service.
L'azienda ha risposto
We were served by Sean today at the Trafford Centre - very knowledgeable and extremely kind and courteous- a real credit to the voadafone company - give him a pay rise !!
L'azienda ha risposto
Dettagli dell'azienda
- Gestore di telefonia mobile
- Negozio di telefoni cellulari
- Internet provider
- Servizio di telefonia e internet
- Provider di servizi per le telecomunicazioni
Informazioni su Vodafone UK - Manchester Trafford
Scritti dall'azienda
Informazioni di contatto
Unit L30 , Trafford Centre, M17 8BL, Manchester, Regno Unito
4,7
Eccellente
580 recensioni
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Excellent service from Sarah at the…
Excellent service from Sarah at the Vodafone Store at Trafford Centre -dealt with efficiently and excellent service & deal for our family of four.
Thanks again much appreciated.
4 settembre 2026
Non scritta su invito
Rumail was great
Rumail was great in explaining everything, making sure we had the package that suited us and not just selling the most expensive package. He made sure we understood what was happening and that we were happy. Well done 👍
4 settembre 2026
Non scritta su invito
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Sarah was very helpful and polite
3 settembre 2026
Non scritta su invito
Risposta di Vodafone UK - Manchester Trafford
Hey Michael,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great experience today
Great experience today. Rumail was really helpful and professional. We got everything we needed, and our experience was stress-free.
3 settembre 2026
Non scritta su invito
Risposta di Vodafone UK - Manchester Trafford
Hey Andreea,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
great customer service…
Sean provided a great customer service and help me go through all the best options on my broadband deal.
1 settembre 2026
Non scritta su invito
Risposta di Vodafone UK - Manchester Trafford
Hey Dawit,
Thanks for the lovely review and fantastic support for Sean. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sean was so kind and so extremely so…
Sean was so kind and so extremely so thoughtful and kind and waited for me he was so amazing please give him a pay raise
29 agosto 2026
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Risposta di Vodafone UK - Manchester Trafford
Hey Joseph,
Thanks for the lovely review and fantastic support for Sean. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sean at the Trafford centre
We were served by Sean today at the Trafford Centre - very knowledgeable and extremely kind and courteous- a real credit to the voadafone company - give him a pay rise !!
29 agosto 2026
Non scritta su invito
Risposta di Vodafone UK - Manchester Trafford
Hey Cath,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Changed my sim card Sarah was very…
Changed my sim card Sarah was very pleasant and knowledgeable regarding the service vidaphobe offered She went through every step with me. Highly recommend Sarah.Really pleased with the service.
26 agosto 2026
Non scritta su invito
Risposta di Vodafone UK - Manchester Trafford
Hey Christine,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Primal andDanish looked after me…
Primal andDanish looked after me extremely well. They were professional and took time to explain everything
22 agosto 2026
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Risposta di Vodafone UK - Manchester Trafford
Hey Sanjoy,
Thanks for the lovely review and fantastic support for Primal and Danish.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service
Arslaan sorted us as quickly and efficiently as he could
21 agosto 2026
Non scritta su invito
Risposta di Vodafone UK - Manchester Trafford
Hey Louise,
Thanks for the lovely review and fantastic support for Arslaan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I had a great service today from Sarah…
I had a great service today from Sarah and Alex in the Trafford Centre. I had been waiting a long time in the morning with 2 children but Sarah and Alex made up for that with their great customer service. Together they helped me transfer data from my old to new phone :) I was very pleased and grateful for their help. xx
17 agosto 2026
Non scritta su invito
Risposta di Vodafone UK - Manchester Trafford
Hey Lauren,
Thanks for the lovely review and fantastic support for Sarah and Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Sean was extremely helpful and…
Sean was extremely helpful and personable this morning. Excellent
17 agosto 2026
Non scritta su invito
Risposta di Vodafone UK - Manchester Trafford
Hey Sarah,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Sean.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Rumail was the salesman that helped me…
Rumail was the salesman that helped me today at Vodafone Trafford Centre, very helpful, friendly and informative as I as not very high tech, he did me a very good deal also so very chuffed with my visit today! Thankyou!!
16 agosto 2026
Non scritta su invito
Risposta di Vodafone UK - Manchester Trafford
Hey there,
Thanks for the lovely review and fantastic support for Rumail.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kian was amazing and very helpful
Kian was amazing and very helpful
16 agosto 2026
Non scritta su invito
Risposta di Vodafone UK - Manchester Trafford
Hey Aamna,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The two members of staff
The two members of staff, Barry and Roxana were most professional, helpful and very patient whilst we tried to resolve our issue. They are a credit to the company.
15 agosto 2026
Non scritta su invito
Risposta di Vodafone UK - Manchester Trafford
Hey Fay,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing!
Lovely staff, Ben & Alex helped me with switching form Voxi to Vodafone. Very patient and polite definitely will come back again. Thank you!
14 agosto 2026
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Risposta di Vodafone UK - Manchester Trafford
Hey Dalal,
Thanks for the lovely review and fantastic support for Ben & Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Superstar
Mian, Arslaan and Alex have been so amazing! Helping me sort out my iPhone 17pro. Great knowledge in phones, great attitude. Truly a great asset for the company.
14 agosto 2026
Non scritta su invito
Risposta di Vodafone UK - Manchester Trafford
Hey Michelle,
Thanks for the lovely review and fantastic support for Mian, Arslaan and Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
If I could provide negative score I…
If I could provide negative score I would!
Visited today to endure a TWO HOUR wait to even SEE an advisor over a faulty phone supplied by Vodafone. One manager with several other staff being trained
Several other people also waiting in the queue have been here longer than me
Part of my contract is to have support available when required.
Online help was no help & hung up mid call
Seems to be a pattern of poor customer service with Vodafone
14 agosto 2026
Non scritta su invito
Risposta di Vodafone UK - Manchester Trafford
Hey,
I am sorry to hear about the experience you've had when trying to get support for your faulty phone. I completely appreciate how frustrating it must have been to wait for two hours in store before being able to speak with an advisor, especially when you're seeking help with a device supplied by Vodafone.
I also understand your disappointment after not receiving the assistance you needed through our online support channels and having the interaction end without a resolution. This is not the level of service we aim to provide, and I can appreciate why this has left you feeling let down.
Store waiting times can vary depending on customer demand, staffing levels, and the complexity of the cases being handled at the time. However, I appreciate that this does not make your experience any less frustrating, particularly when other customers were also experiencing long delays.
If you still require support with your faulty phone, please contact our customer care team or visit the store again when convenient. If the issue remains unresolved and you would like your concerns formally reviewed, please reach out to my team on Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone and we'll be happy to look into this further.
Thanks,
Vodafone Social Media Team
Great service
Great service. Lovely guy to speak to very helpful and knowledgeable Dealt with by Rumail at Manchester Trafford centre. Vodafone
12 agosto 2026
Non scritta su invito
Risposta di Vodafone UK - Manchester Trafford
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Came into store to change my details…
Came into store to change my details for my account and help logging into the app, Ben was very helpful with this and got it all sorted
7 agosto 2026
Non scritta su invito
Risposta di Vodafone UK - Manchester Trafford
Hey Lucy,
Thanks for the lovely review and fantastic support for Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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