Friendly and helpful service from Gloria! She helped me with getting my ongoing broadband issues sorted and did as much as she could to help.
L'azienda ha risposto
Unit 29 - 30 Lower Ground Floor The Arcade, E20 1EH London, GB
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Friendly and helpful service from Gloria! She helped me with getting my ongoing broadband issues sorted and did as much as she could to help.
L'azienda ha risposto
I loved coustomer service from gloria, she was very helpful and it was been easy , she is best Crm I feel , thanhinkg her
L'azienda ha risposto
I want to give 6 stars instead of 5 stars to consultant Mustafa. He is the only one I have ever met who likes working here. If there is a way to thank your best employees, then he definitely deserves... Leggi di più
L'azienda ha risposto
Cannot thank Tanim and Mo enough. I swooped to a Vodaphone mobile plan last week. Was unable to connect to mobile data for 7 days. Visited Vodaphone and was given a replacement SIM card. Still no mobi... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
Unit 29 - 30 Lower Ground Floor The Arcade, E20 1EH, London, Regno Unito
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Akash help me get a brand-new iPhone 17 within 24 hours and there were problems. This man was very patient very polite he is a credit to your company. Thank you very much Vodafone.

Risposta di Vodafone UK - London Stratford
Akash provided me excellent service with great humility.

Risposta di Vodafone UK - London Stratford
The service provided was affordable,effective,reliable and well spoken I would well recommend seeing ARIB about any deals in store that the store could offer you

Risposta di Vodafone UK - London Stratford
Today i was in Vodafone in Westfield Stratford and i had the best experience.
Hazal gave me the best costumer service i could have .
Amazing person , professional and definitely i will come again to ask for her services.

Risposta di Vodafone UK - London Stratford

Risposta di Vodafone UK - London Stratford
Monwar Adam made the visit very smooth and helpful in placing most suitable order for me.

Risposta di Vodafone UK - London Stratford
Was served by Adam and Monwar. Enjoyed their vibes, they have great chemistry. Made me crack up.
Gave me a great deal too, top guys

Risposta di Vodafone UK - London Stratford
Calum very helpful today. Appreciate it😁

Risposta di Vodafone UK - London Stratford
It was excellent service provided by Mya at Vodafone store Westfield Stratford London.she suggested the best deal for us really happy with the Mya's response 😍

Risposta di Vodafone UK - London Stratford
Today I visited a vodafone London Stratford store to buy an iPhone..I m really happy to get good guidance to buy a device from Mya..She was really really very helpful and was so soft spoken.. She advised me what is the better option me to buy a device..Thank you Mya😍😍😇

Risposta di Vodafone UK - London Stratford
I was served by Calum in Stratford today. He is a very nice young gentleman and was very helpful, he really understood my needs and offered different options without being pushy.
Thanks Calym.

Risposta di Vodafone UK - London Stratford
One of the Worst Customer Service Experiences – Avoid Vodafone Westfield!
I had an absolutely terrible experience at the Vodafone store in Westfield. I went in regarding a phone exchange and refund, and instead of receiving proper assistance, I was met with misleading information, poor communication, and staff who clearly had no interest in helping customers.
They were more focused on talking about their nails and personal conversations than actually doing their job. Every time I asked for clarity, I was brushed off with vague or incorrect answers. I felt completely ignored and disrespected as a paying customer.
It’s shocking how unprofessional and unhelpful the staff are. This store is a perfect example of what not to expect from a major brand like Vodafone. If you value your time, money, and sanity — avoid this store at all costs. Go to a different branch or contact Vodafone online, because this one is a disaster.
Their Name Are Akash & pirscilla & Aammara if im not wrong

Risposta di Vodafone UK - London Stratford
I want to give 6 stars instead of 5 stars to consultant Mustafa. He is the only one I have ever met who likes working here. If there is a way to thank your best employees, then he definitely deserves it. Excellent work, thank you to the management for such an employee! He explained everything clearly, wrote it down, showed it to me and told me when to come back if something was unclear to me.
I took one star off the rating because of the other employees, whose attitude was not pleasant.

Risposta di Vodafone UK - London Stratford
The customer service was excellent and extremely helpful, friendly and very informative. (Faizal)

Risposta di Vodafone UK - London Stratford
Monwar- great patient service for a complicated process. 5 stars!

Risposta di Vodafone UK - London Stratford
Thank you so much to Mahmut who helped me switch to Vodafone today! After years with a terrible provider, I finally made the change – and I’m so happy.
He was very kind, patient, and explained everything clearly. Excellent service, super professional and helpful.
Really appreciated! 😊

Risposta di Vodafone UK - London Stratford
Adam fixed my network issue that Apple could not resolve.

Risposta di Vodafone UK - London Stratford
Store manager and customer assistant Tamin have been an immense help with the complaint I had because customer service on the phone could not help me out. They are both amazing at their jobs and explaining things. Really appreciate the Stratford city team

Risposta di Vodafone UK - London Stratford
I came into store and saw Adam. He provided excellent customer service. Very concise and clear.

Risposta di Vodafone UK - London Stratford
I had a fantastic experience at the Vodafone showroom in Westfield London, thanks to Jas. He was exceptionally helpful, professional, and knowledgeable. Jas took the time to clearly explain my options and made the entire process smooth and stress-free. His friendly and patient approach truly stood out. Excellent customer service – thank you, Jas!

Risposta di Vodafone UK - London Stratford
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