Vodafone UK - London Stratford Recensioni 

522
TrustScore 5 su 5

4,8

Unit 29 - 30 Lower Ground Floor The Arcade, E20 1EH London, GB


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Valutata 5 stelle su 5

Friendly and helpful service from Gloria! She helped me with getting my ongoing broadband issues sorted and did as much as she could to help.

L'azienda ha risposto

Valutata 5 stelle su 5

I loved coustomer service from gloria, she was very helpful and it was been easy , she is best Crm I feel , thanhinkg her

L'azienda ha risposto

Valutata 4 stelle su 5

I want to give 6 stars instead of 5 stars to consultant Mustafa. He is the only one I have ever met who likes working here. If there is a way to thank your best employees, then he definitely deserves... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Cannot thank Tanim and Mo enough. I swooped to a Vodaphone mobile plan last week. Was unable to connect to mobile data for 7 days. Visited Vodaphone and was given a replacement SIM card. Still no mobi... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Gestore di telefonia mobile
  2. Negozio di telefoni cellulari
  3. Internet provider
  4. Servizio di telefonia e internet
  5. Provider di servizi per le telecomunicazioni

Informazioni su Vodafone UK - London Stratford

Scritti dall'azienda

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Informazioni di contatto

  • Unit 29 - 30 Lower Ground Floor The Arcade, E20 1EH, London, Regno Unito

4,8

Eccellente

TrustScore 5 su 5

522 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(522)

41.418 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Akash help me get a brand-new iPhone 17…

Akash help me get a brand-new iPhone 17 within 24 hours and there were problems. This man was very patient very polite he is a credit to your company. Thank you very much Vodafone.

27 settembre 2025
Non scritta su invito
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Risposta di Vodafone UK - London Stratford

Hey Robbie,

Thanks for the lovely review and fantastic support for Akash.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Akash provided me excellent service…

Akash provided me excellent service with great humility.

26 settembre 2025
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Risposta di Vodafone UK - London Stratford

Hey Chayan,

Thanks for the lovely review and fantastic support for Akash.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

The service provided was…

The service provided was affordable,effective,reliable and well spoken I would well recommend seeing ARIB about any deals in store that the store could offer you

24 settembre 2025
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Risposta di Vodafone UK - London Stratford

Hey Jake,

Thanks for the lovely review and fantastic support for Arib.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Today i was in Vodafone in Westfield…

Today i was in Vodafone in Westfield Stratford and i had the best experience.
Hazal gave me the best costumer service i could have .
Amazing person , professional and definitely i will come again to ask for her services.

10 settembre 2025
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Risposta di Vodafone UK - London Stratford

Hi Evis,

Thank you so much for your wonderful review and the amazing support you’ve shown for Hazal—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Callum we all love you great trainer

9 settembre 2025
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Risposta di Vodafone UK - London Stratford

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Monwar Adam made the visit very smooth…

Monwar Adam made the visit very smooth and helpful in placing most suitable order for me.

6 settembre 2025
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Risposta di Vodafone UK - London Stratford

We're happy to hear that your visit was smooth and that you received helpful assistance in placing your order. Thank you for sharing your great experience!

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Was served by Adam and Monwar

Was served by Adam and Monwar. Enjoyed their vibes, they have great chemistry. Made me crack up.

Gave me a great deal too, top guys

6 settembre 2025
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Risposta di Vodafone UK - London Stratford

We're happy to hear that you enjoyed the team's energy. We appreciate you mentioning the great deal you received and your positive feedback.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Calum very helpful today

Calum very helpful today. Appreciate it😁

1 settembre 2025
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Risposta di Vodafone UK - London Stratford

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

It was excellent service provided by…Mya

It was excellent service provided by Mya at Vodafone store Westfield Stratford London.she suggested the best deal for us really happy with the Mya's response 😍

22 agosto 2025
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Risposta di Vodafone UK - London Stratford

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Today I visited a vodafone London…

Today I visited a vodafone London Stratford store to buy an iPhone..I m really happy to get good guidance to buy a device from Mya..She was really really very helpful and was so soft spoken.. She advised me what is the better option me to buy a device..Thank you Mya😍😍😇

22 agosto 2025
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Risposta di Vodafone UK - London Stratford

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

I was served by Calum in Stratford…

I was served by Calum in Stratford today. He is a very nice young gentleman and was very helpful, he really understood my needs and offered different options without being pushy.

Thanks Calym.

9 agosto 2025
Non scritta su invito
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Risposta di Vodafone UK - London Stratford

Hey Andrea,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 1 stelle su 5

One of the Worst Customer Service…

One of the Worst Customer Service Experiences – Avoid Vodafone Westfield!
I had an absolutely terrible experience at the Vodafone store in Westfield. I went in regarding a phone exchange and refund, and instead of receiving proper assistance, I was met with misleading information, poor communication, and staff who clearly had no interest in helping customers.

They were more focused on talking about their nails and personal conversations than actually doing their job. Every time I asked for clarity, I was brushed off with vague or incorrect answers. I felt completely ignored and disrespected as a paying customer.

It’s shocking how unprofessional and unhelpful the staff are. This store is a perfect example of what not to expect from a major brand like Vodafone. If you value your time, money, and sanity — avoid this store at all costs. Go to a different branch or contact Vodafone online, because this one is a disaster.
Their Name Are Akash & pirscilla & Aammara if im not wrong

5 agosto 2025
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Risposta di Vodafone UK - London Stratford

Hey Divya,

Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience at our Vodafone Westfield store. What you’ve described falls far short of the standards we strive to uphold, and we sincerely apologize for the frustration and disappointment caused.

We take customer service very seriously, and your comments regarding the lack of professionalism and attentiveness from our staff are deeply concerning. Please be assured that we are investigating this matter thoroughly and will take appropriate steps to ensure such behavior is not repeated.

Your experience matters to us, and we’d like the opportunity to make things right. If there's anything at all you still need help with, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 4 stelle su 5

I want to give 6 stars instead of 5…

I want to give 6 stars instead of 5 stars to consultant Mustafa. He is the only one I have ever met who likes working here. If there is a way to thank your best employees, then he definitely deserves it. Excellent work, thank you to the management for such an employee! He explained everything clearly, wrote it down, showed it to me and told me when to come back if something was unclear to me.
I took one star off the rating because of the other employees, whose attitude was not pleasant.

1 agosto 2025
Non scritta su invito
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Risposta di Vodafone UK - London Stratford

Hey Marleena,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

The customer service was excellent and…

The customer service was excellent and extremely helpful, friendly and very informative. (Faizal)

26 luglio 2025
Non scritta su invito
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Risposta di Vodafone UK - London Stratford

Hey Monefa,

Thanks for the lovely review and fantastic support for Faizal.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Monwar- great patient service for a…

Monwar- great patient service for a complicated process. 5 stars!

26 luglio 2025
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Risposta di Vodafone UK - London Stratford

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Thank you so much to Mahmut who helped…

Thank you so much to Mahmut who helped me switch to Vodafone today! After years with a terrible provider, I finally made the change – and I’m so happy.
He was very kind, patient, and explained everything clearly. Excellent service, super professional and helpful.
Really appreciated! 😊

23 luglio 2025
Non scritta su invito
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Risposta di Vodafone UK - London Stratford

Hey Alessandro,

Thanks for the lovely review and fantastic support for Mahmut.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Adam fixed my network issue that Apple…

Adam fixed my network issue that Apple could not resolve.

20 luglio 2025
Non scritta su invito
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Risposta di Vodafone UK - London Stratford

Hey Bekim,

Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Amazing customer experience

Store manager and customer assistant Tamin have been an immense help with the complaint I had because customer service on the phone could not help me out. They are both amazing at their jobs and explaining things. Really appreciate the Stratford city team

19 luglio 2025
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Risposta di Vodafone UK - London Stratford

Hey Roberta,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

I came into store and saw Adam

I came into store and saw Adam. He provided excellent customer service. Very concise and clear.

19 luglio 2025
Non scritta su invito
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Risposta di Vodafone UK - London Stratford

Hey Eshetu,
Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

I had a fantastic experience at the…

I had a fantastic experience at the Vodafone showroom in Westfield London, thanks to Jas. He was exceptionally helpful, professional, and knowledgeable. Jas took the time to clearly explain my options and made the entire process smooth and stress-free. His friendly and patient approach truly stood out. Excellent customer service – thank you, Jas!

18 luglio 2025
Non scritta su invito
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Risposta di Vodafone UK - London Stratford

Hey Sujitha,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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