I had a great experience with Chris and Dave. They were both incredibly welcoming and committed to helping me. They helped me with everything i needed and made the whole process quick. Thank you both... Leggi di più
L'azienda ha risposto
Sede
Cambia sede67 Hampstead High Street, NW3 1QP London, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Chris was incredibly helpful e dedicated on solving a problem about a cancellation that my friend had to make. After cancelling his broadband back in December, the bills were still coming, All... Leggi di più
L'azienda ha risposto
I went to the Hampstead Vodafone store today because my Apple Watch got disconnected from my one number plan. I’d tried the virtual assistant and Helpdesk several times over a month and got nowhere. D... Leggi di più
L'azienda ha risposto
I went to the Hampstead Vodafone shop this week to buy a phone and switch my network from EE. I was served by a charming assistant David who was extremely helpful, supportive and patient. I found it a... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Gestore di telefonia mobile
- Negozio di telefoni cellulari
- Internet provider
- Servizio di telefonia e internet
- Provider di servizi per le telecomunicazioni
Informazioni su Vodafone UK - London Hampstead
Scritti dall'azienda
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informazioni di contatto
67 Hampstead High Street, NW3 1QP, London, Regno Unito
4,9
Eccellente
143 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Great experience Chris was very helpful
11 ottobre 2025
Non scritta su invito
Risposta di Vodafone UK - London Hampstead
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Dave is excellent
Dave was patient, knowledgeable and helpful - from start to finish. I would recommend him to anyone in need of some help, particularly for his professional approach and attention to detail.
9 ottobre 2025
Non scritta su invito
Risposta di Vodafone UK - London Hampstead
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Chris was very helpful and he supported…
Chris was very helpful and he supported me too much,thanks
28 settembre 2025
Non scritta su invito
Risposta di Vodafone UK - London Hampstead
Hey Murat,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Chris was wonderful
Chris was wonderful! I was very anxious that I’d lost my iMessage from my mobile number (I really had!) and he was able to restore it for me. He then recognised I was paying too much on my plan and transferred me to one which was much better value.
21 settembre 2025
Non scritta su invito
Risposta di Vodafone UK - London Hampstead
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Outstanding and very pleasant service
Outstanding and very pleasant service - also quick.
9 settembre 2025
Non scritta su invito
Risposta di Vodafone UK - London Hampstead
We're happy to hear you received outstanding, quick, and pleasant service.
Thank you for sharing your experience with us,
Vodafone Social Media Team
Very helpful and kind staff
Very helpful and kind staff. Gave me al the information I needed and explained everything to me. I have been coming to this shop for years and they are excellent!
8 settembre 2025
Non scritta su invito
Risposta di Vodafone UK - London Hampstead
Hey Sarit,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing service…
Amazing service from Abdi who went over and beyond to fix the problem.
3 settembre 2025
Non scritta su invito
Risposta di Vodafone UK - London Hampstead
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Great service from Chris at Vodafone
Great service from Chris at Vodafone! He really took the time to help me out, even though it was after closing. Super helpful and appreciated!
1 settembre 2025
Non scritta su invito
Risposta di Vodafone UK - London Hampstead
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Really nice service
22 agosto 2025
Non scritta su invito
Risposta di Vodafone UK - London Hampstead
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
We were attended by Chris
We were attended by Chris, who is knowledgeable, informative, efficient and highly courteous. I would recommend his service to all customers.
Lucky are those who have him in their employ!
18 agosto 2025
Non scritta su invito
Risposta di Vodafone UK - London Hampstead
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Chris helped me a lot with his kind…
Chris helped me a lot with his kind communication and great knowledge about the plans. Thanks to him, I added a new contract to my plan. He was very informative
5 agosto 2025
Non scritta su invito
Risposta di Vodafone UK - London Hampstead
Hey Murat,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Super helpful and quick staff
Super helpful and very competent and fast staff. Easily set me up with a new eSIM and added me to my husbands account! They were also very nice to speak to.
9 luglio 2025
Non scritta su invito
Risposta di Vodafone UK - London Hampstead
Hey Nancy,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service, got a new phone in 20 minutes and especially near to closing I really appreciate the swiftness and efficiency. Got an amazing deal for my trade in iPhone!
2 luglio 2025
Non scritta su invito
Risposta di Vodafone UK - London Hampstead
Hey Natasha,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Chris was great
Chris was great! Helpful, knowledgeable. A credit to your company.
1 luglio 2025
Non scritta su invito
Risposta di Vodafone UK - London Hampstead
Hey Kate,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Upgrading phone
Personal, friendly, informative, kind, pro-active.
10 giugno 2025
Non scritta su invito
Risposta di Vodafone UK - London Hampstead
We're so happy to hear that you found our team to be friendly, informative, and proactive.
Thank you for your positive feedback,
Vodafone Social Media Team
Tayyab was very helpful
Tayyab was very helpful, clear and efficient. Many thanks!
5 giugno 2025
Non scritta su invito
Risposta di Vodafone UK - London Hampstead
Hi Michael. We're happy to hear that you found our service helpful, clear, and efficient. We appreciate you taking the time to share your positive experience with us!
Thanks,
Vodafone Social Media Team
Full Fibre: A Disappointing Switch from BT
I was a customer of BT’s full fibre service for two years, and switched to Vodafone only because of a cheaper offer — and I deeply regret it! Their internet service is completely unreliable. Every time I struggle to get in touch — due to Vodafone’s outdated and frustrating communication system — I’m met with generic, meaningless responses. Their support team clearly lacks a basic understanding of simple networking concepts.
Vodafone’s full fibre setup has fundamental issues, and the speeds they advertise simply don’t exist in practice
I am a professional Video Editor and always need to send a receiving large video files. This service is not even enough for checking your email
5 giugno 2025
Non scritta su invito
Risposta di Vodafone UK - London Hampstead
Hi there,
We’re sorry to hear about your experience. Reliable connectivity is essential, especially for professionals handling large files. We take feedback seriously and would love to understand the issue better. Please DM us so we can look into this for you.
Thanks again,
Vodafone Social Media Team
Chris was excellent from start to…
Chris was excellent from start to finish- 5 star customer service!
1 giugno 2025
Non scritta su invito
Risposta di Vodafone UK - London Hampstead
Hey JP,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Chris was absolutely BRILLIANT at…
Chris was absolutely BRILLIANT at Vodafone Hampstead sorting me out after my phone was stolen. Really recommend!
21 maggio 2025
Non scritta su invito
Risposta di Vodafone UK - London Hampstead
Hey EH,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tayyab is brilliant!!
Tayyab is brilliant!!! Patient, respectful, and really genuine. Solved my problems. Found where my data was hiding…
16 maggio 2025
Non scritta su invito
Risposta di Vodafone UK - London Hampstead
Hey Araxi,
Thanks for the lovely review and fantastic support for Tayyab.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.