Vodafone UK - London Cheapside Recensioni 

162
TrustScore 5 su 5

4,9

Unit D , 107 Cheapside, EC2V 6DN London, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Joao was really helpful today.Great experience in-store today.My phone was stolen and joao helped me with a sim replacement which was a really stressful situation. He explored options with good sim d... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Raihan and Angela at Vodaphone Cheapside @ London St Paul’s — You have been brilliant, thank you — Mark C, SE22

L'azienda ha risposto

Valutata 5 stelle su 5

Daryoush helped me investigate some issues with my account. He was empathetic and even called me to update me and then resolved the issue. So much better than a call centre. Thanks

L'azienda ha risposto

Valutata 5 stelle su 5

I had an issue when my phone broke and I was relying on a VOXI eSIM, so I urgently needed to get a new SIM set up. Daryoush and his team were incredibly helpful and went above and beyond to sort e... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • Unit D , 107 Cheapside, EC2V 6DN, London, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

162 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(162)

42.866 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Hazal has been amazing to guide me on…

Hazal has been amazing to guide me on what to choose. Very friendly and professional, I highly recommend asking for her.
Thank you Hazal!

10 giugno 2025
Non scritta su invito
Logo di Vodafone UK - London Cheapside

Risposta di Vodafone UK - London Cheapside

Hi Laure.

We're happy to hear that you had such a positive experience with our agent Hazal.

Thank you for your feedback,
Vodafone Social Media Team

Valutata 5 stelle su 5

Amazing service

Amazing service, went in with an issue with a disabled SIM. Sorted it out efficiently and walked out good as new.

5 giugno 2025
Non scritta su invito
Logo di Vodafone UK - London Cheapside

Risposta di Vodafone UK - London Cheapside

Hi Achu.

We're happy to hear that we efficiently resolved the SIM issue.

Thank you for your positive feedback,
Vodafone Social Media Team

Valutata 5 stelle su 5

Hazal was brilliant

Hazal was brilliant, super helpful and efficient and friendly

3 giugno 2025
Non scritta su invito
Logo di Vodafone UK - London Cheapside

Risposta di Vodafone UK - London Cheapside

Hey Tambe,

Thanks for the lovely review and fantastic support for Hazal.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Angela was so kind and helpful

Angela was so kind and helpful - she fixed a problem I had with my phone in a couple of minutes! I am now thinking of moving from EE to Vodafone! She achieved in two mins what EE couldn't in a TWO-HOUR online chat yesterday. She has made me so happy - I am now able to make a call from my phone to my husband in hospital. Thank u so much, Angela! U r the best! From Kate

28 maggio 2025
Non scritta su invito
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Risposta di Vodafone UK - London Cheapside

Hi Kate. Thank you for your review for Angela. It's always lovely to read such fabulous feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Good experience

Hi
I had a very good experience at this branch. A lady called Valentina offered me an iPhone charger and let me stay until it’s fully charged, very kind of her. Thank you.

27 maggio 2025
Non scritta su invito
Logo di Vodafone UK - London Cheapside

Risposta di Vodafone UK - London Cheapside

Hi Mille. Thank you for your review for Valentina. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Hazal is great

Hazal helped me today and she done an amazing job. Made the process very easy, definitely recommend going to her!

22 maggio 2025
Non scritta su invito
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Risposta di Vodafone UK - London Cheapside

Hey Chandler.
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great help

Great help, very nice and approachable

10 maggio 2025
Non scritta su invito
Logo di Vodafone UK - London Cheapside

Risposta di Vodafone UK - London Cheapside

Hey Matteo,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Sure gently

10 maggio 2025
Non scritta su invito
Logo di Vodafone UK - London Cheapside

Risposta di Vodafone UK - London Cheapside

Hey Ilaria,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Thank so much for your great support

Thank so much for your great support
Angela excellent

22 aprile 2025
Non scritta su invito
Logo di Vodafone UK - London Cheapside

Risposta di Vodafone UK - London Cheapside

Hey Desativ,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

I had a fantastic experience thanks to…

I had a fantastic experience thanks to Hazal. Super helpful and patient. She answered all my questions and I had to leave a comment because I know it’s hard to come across someone who is actually genuine. Vodafone is lucky to have her on the team!

10 aprile 2025
Non scritta su invito
Logo di Vodafone UK - London Cheapside

Risposta di Vodafone UK - London Cheapside

Hey Enver,

Thanks for the lovely review and fantastic support for Hazal.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Brilliant customer service from Jayden…

Just had a great experience upgrading our business phones in this store. Jayden served us and was amazing, so patient and helpful. Give that man a raise!

27 marzo 2025
Non scritta su invito
Logo di Vodafone UK - London Cheapside

Risposta di Vodafone UK - London Cheapside

Hi Laura,

It's wonderful to receive your feedback! We truly value your thoughts.

Should you need any assistance, feel free to contact our Social Media team on Facebook at http://vodafone.uk/2Fpnah2 or on X at http://vodafone.uk/3LXh2xl.

Thank you once more,
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent team

Had a fabulous experience with Haza at cheapside. Had phone stolen and they had me up and running with a new sim, new contract (which she found for me and it was spot on with everything I needed) and case! Great to see such in person service. I actually came to this branch especially as I had an equally positive experience a couple of years back so great consistent service.

21 marzo 2025
Non scritta su invito
Logo di Vodafone UK - London Cheapside

Risposta di Vodafone UK - London Cheapside

Hi there,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Really Helpful Team

Having ordered my phone and airtime contract online I was disappointed to find that Vodafone had inadvertently cancelled the airtime element. Fortunately Raihan spent a considerable amount of time going through the problem with me and resolving everything so I have the same deal I thought had been agreed previously. Both he and his colleagues were courteous and I'm very grateful.

17 marzo 2025
Non scritta su invito
Logo di Vodafone UK - London Cheapside

Risposta di Vodafone UK - London Cheapside

Hello,

Thanks for letting us know what an amazing job Raihan did at getting everything sorted for you!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Very professional by Mercedes

Very professional by Mercedes

7 marzo 2025
Non scritta su invito
Logo di Vodafone UK - London Cheapside

Risposta di Vodafone UK - London Cheapside

We appreciate your five star feedback, Musa! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Great Customer Service!

Valentina was amazing! She spent the time to answer all of my MANY questions and got me a great bundle deal for mobile/broadband.

9 febbraio 2025
Non scritta su invito
Logo di Vodafone UK - London Cheapside

Risposta di Vodafone UK - London Cheapside

Hi Eric,

It's great to hear this feedback, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

I’ve had an issue with my account for…

I’ve had an issue with my account for the last 5 years and was never able to sort it out. Athina was so patient, so kind and so helpful! I was able to find a solution to my issue after so many years.

4 febbraio 2025
Non scritta su invito
Logo di Vodafone UK - London Cheapside

Risposta di Vodafone UK - London Cheapside

Hi Bene,

Thanks for taking the time to write such a great review! We're delighted that Athina resolved your issue after so long. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Great experience

Great experience - fast and helpful.

4 febbraio 2025
Non scritta su invito
Logo di Vodafone UK - London Cheapside

Risposta di Vodafone UK - London Cheapside

Thanks for your five star review, Mike! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Best customer service in this branch!

Best customer service in this branch!
Huge thank you to Angela and Athina for assisting me choosing the Phone and the SIM card deal and for the good mode fit the whole day!!!

3 febbraio 2025
Non scritta su invito
Logo di Vodafone UK - London Cheapside

Risposta di Vodafone UK - London Cheapside

Hi Angelina. Thank you for your review for both Angela and Athina. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Angela made my experience great

Angela made my experience great! She did a fantastic job listening to what I needed, giving me the options and helping me understand the best solution. She then went above and beyond to help get things sorted, set up and ready to go. I couldn’t be more pleased- thank you Angela and thank you to the rest of the team too!

22 gennaio 2025
Non scritta su invito
Logo di Vodafone UK - London Cheapside

Risposta di Vodafone UK - London Cheapside

Hi Rowl. Thank you for your review for Angela. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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