Vodafone UK - London Balham Recensioni 

121
TrustScore 5 su 5

4,9

161 Balham High Road, SW12 9AU Balham, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Ay what even is this shop, I walked in and was greeted very lively by a representative called Josh, what a top man, he helped me pick out the best deal on my phone, made the process smooth as my face... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I went to Vodafone Balham again as I was having an issue with my phone, and I was served by Josh. He was really helpful, patient, and took the time to properly understand the problem. He explained eve... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The assistant manager, Sailen, is absolutely amazing. I am an American and he made my transition to a UK phone as smooth as I could have only hoped. My expectations are completely shattered by this si... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Went into the Balham Vodafone store as they had moved from their original location. The staff were really friendly and helpful. Riane was very helpful and gave me good advice about getting a new route... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • 161 Balham High Road, SW12 9AU, Balham, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

121 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(121)

40.694 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great experience at Vodafone

Arouge at the vodafone store was amazing!! She went through all the black Friday deals and she was very clear, concise and patient with me and I went ahead with upgrading my phone! Thank you to the Vodafone team at the Balham Store!

30 novembre 2024
Non scritta su invito
Logo di Vodafone UK - London Balham

Risposta di Vodafone UK - London Balham

Hi. Thank you for your review for Arouge. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Balham staff went above and beyond for me

My phone was stolen yesterday, and Nabira in the Balham branch went above and beyond to make sure that I not only understood the necessary steps I needed to take, but also helped me to contact family and friends. Thank you so much for making the best of a stressful situation.

28 novembre 2024
Non scritta su invito
Logo di Vodafone UK - London Balham

Risposta di Vodafone UK - London Balham

Hi Scott,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Vodafone Balham Exploratory Visit

I just popped in to the Balham Branch find out what Black Friday Deals on Home Broadband were on offer. In a quiet store I was walmly greeted by Rianne.

During a fifteen or so minute discussion on what packages might be suitable for my household, I found Rianne's customer service to be friendly, informative and even when she asked her colleague for assistance with one aspect, not empathetic.

Even though I didn't make a decision there and then, I found the overall experience a pleasant one and although I discovered that Rianne hadn't been there more than a few months, she is a credit to the company's customer facing team.

28 novembre 2024
Non scritta su invito
Logo di Vodafone UK - London Balham

Risposta di Vodafone UK - London Balham

Hi Chad,

Thanks for taking the time to write such a great review! We're delighted that Rianne left such a positive impression, it's what we aim for. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Nabiha was super helpful in…

Nabiha was super helpful in recommending best package and processing change of package

29 novembre 2024
Non scritta su invito
Logo di Vodafone UK - London Balham

Risposta di Vodafone UK - London Balham

Hi Jonathan,

What super feedback for Nabiha! Thanks for taking the time to let us know. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Saeed was a true master of his craft

Saeed was a true master of his craft. Informative and helpful who dealt with us very professionally and productively. Very happy customers. Thank you.

26 novembre 2024
Non scritta su invito
Logo di Vodafone UK - London Balham

Risposta di Vodafone UK - London Balham

Hello, Tobyn,

It's always our aim to provide a helpful service, so it's great to hear that Saeed delivered! We really appreciate you taking the time to leave feedback on your recent experience.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

for the first time

for the first time, a person helped me pay my bill, I paid for the first time without any worries, I am very grateful, I wish this person the happiness that he gave me

10 novembre 2024
Non scritta su invito
Logo di Vodafone UK - London Balham

Risposta di Vodafone UK - London Balham

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Nabiha waa very helpful and attentive…

Nabiha waa very helpful and attentive in sorting things out and very customer friendly and orinated a credit to Balham store and voadphone as whole

23 ottobre 2024
Non scritta su invito
Logo di Vodafone UK - London Balham

Risposta di Vodafone UK - London Balham

Hi David. Thank you for your review for Nabiha. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Vodafone Balham

Nabiha and rianne could not have been more helpful when my telephone stopped working. Thank you both so much

23 ottobre 2024
Non scritta su invito
Logo di Vodafone UK - London Balham

Risposta di Vodafone UK - London Balham

Hi Diana. Thank you for your review for Nabiha and Rianne. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Rianne was fabulous and very patient…

Rianne was fabulous and very patient thanks

23 ottobre 2024
Non scritta su invito
Logo di Vodafone UK - London Balham

Risposta di Vodafone UK - London Balham

Hey Wendy,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

The perfect customer service

The perfect customer service, thank you Nabiha!! An absolute delight would highly recommend.

17 ottobre 2024
Non scritta su invito
Logo di Vodafone UK - London Balham

Risposta di Vodafone UK - London Balham

Hi Traci,

This is lovely feedback for Nabiha. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valutata 5 stelle su 5

Great service

Great service from Nabiha

5 ottobre 2024
Non scritta su invito
Logo di Vodafone UK - London Balham

Risposta di Vodafone UK - London Balham

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Wonderful service from Nabiha (Balham)

Wonderful service from Nabiha, what a totally super star. She helped me with a new phone and set up after my phone was stolen. Amazing service thank you

3 ottobre 2024
Non scritta su invito
Logo di Vodafone UK - London Balham

Risposta di Vodafone UK - London Balham

Hi Ellie,

This is lovely feedback for Nabiha. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valutata 5 stelle su 5

Super helpful staff

Nabiha was really helpful and helped me through the process of picking up my phone and changing my address on the system with absolutely no hassle!

25 settembre 2024
Non scritta su invito
Logo di Vodafone UK - London Balham

Risposta di Vodafone UK - London Balham

Hi Charlie,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Valutata 5 stelle su 5

Super friendly staff (thanks Nabiha!)…

Super friendly staff (thanks Nabiha!) and got everything sorted super quickly! Massive thanks!

25 settembre 2024
Non scritta su invito
Logo di Vodafone UK - London Balham

Risposta di Vodafone UK - London Balham

Hi Deborah,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Nabiha was brilliant

Nabiha was brilliant - she sorted me out very quickly and was really chatty and nice throughout the whole thing! Recommend 100%

21 settembre 2024
Non scritta su invito
Logo di Vodafone UK - London Balham

Risposta di Vodafone UK - London Balham

Hey Sophie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Rianne was an absolute STAR!

I wanted to get the upgrade, and Rianne did her absolute best to help! She couldn't have been more helpful. She made every effort to give me the best deal and the best option available. Absolutely outstanding customer service! My partner and I will definitely be coming back! 🎉👍

15 settembre 2024
Non scritta su invito
Logo di Vodafone UK - London Balham

Risposta di Vodafone UK - London Balham

Hi Darius,

Thanks for sharing your fabulous feedback for Rianne. If you need any help in the future, please message us on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Nabiha was professional

Nabiha was professional, friendly and help me find the best deal

17 settembre 2024
Non scritta su invito
Logo di Vodafone UK - London Balham

Risposta di Vodafone UK - London Balham

Hi Gary,

Thanks for the great feedback for Nabiha , it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Great customer experience at Vodafone…

Great customer experience at Vodafone Balham, from the very helpful and friendly Nabiha. Found the best deal for me, and did everything with a smile! Worth visiting if you're looking for a new phone contract.

14 settembre 2024
Non scritta su invito
Logo di Vodafone UK - London Balham

Risposta di Vodafone UK - London Balham

Hey Patricia,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great Vodafone experience!

My experience was great. Nabiha was very helpful and knowledgeable. She helped get us the best deal.

10 settembre 2024
Non scritta su invito
Logo di Vodafone UK - London Balham

Risposta di Vodafone UK - London Balham

Hi Chris. Thank you for your review for Nabiha. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Hardware problem and team came together…

Hardware problem and team came together to sort it for me. Thank you

23 agosto 2024
Non scritta su invito
Logo di Vodafone UK - London Balham

Risposta di Vodafone UK - London Balham

Hey Amit,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più