Vodafone UK - Lancaster Recensioni 

323
TrustScore 5 su 5

4,9

32 Market Square, LA1 1HT Lancaster, GB


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Valutata 5 stelle su 5

We had a wonderful experience at the Lancaster store. Layla was very pleasant and knowledgeable. She spent time explaining the best plans for our needs. Will definitely use the Vodafone store again.... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Layla at the Lancaster store has gone the extra mile to solve a problem on my phone and saved me from having the nearest thing to a nervous breakdown due to scammers ! She has been knowledgeable and... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The in store experience is in itself great. I prefer the one to one service as I feel it is easier to understand and to bounce questions back and forth. Simon (store manager) made this experience... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I visited the Lancaster store today 6/9/25 and simon was our helper what a delightful and help man he is he explained everything to me leaving me absolutely clear o nexatt I WS buying and I highly tec... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Gestore di telefonia mobile
  2. Negozio di telefoni cellulari
  3. Internet provider
  4. Servizio di telefonia e internet
  5. Provider di servizi per le telecomunicazioni

Informazioni su Vodafone UK - Lancaster

Scritti dall'azienda

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Informazioni di contatto

  • 32 Market Square, LA1 1HT, Lancaster, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

323 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(323)

42.359 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Hannah was amazing fantastic customer…

Hannah was amazing fantastic customer service. Dealt with my account from my first query right to the end till it was sorted

8 novembre 2024
Non scritta su invito
Logo di Vodafone UK - Lancaster

Risposta di Vodafone UK - Lancaster

Hey Michelle,

Thanks for letting us know what an amazing job Hannah did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,

Vodafone Social Media Team

Valutata 5 stelle su 5

Hannah was amazing helped through the…

Hannah was amazing helped through the entire process

8 novembre 2024
Non scritta su invito
Logo di Vodafone UK - Lancaster

Risposta di Vodafone UK - Lancaster

Hey Leona,

Thanks for letting us know what an amazing job Hannah did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,

Vodafone Social Media Team

Valutata 5 stelle su 5

Simon at the Vodafone shop in Lancaster…

Simon at the Vodafone shop in Lancaster was amazing. Would defo recommend Vodafone to others because of his great customer service.

7 novembre 2024
Non scritta su invito
Logo di Vodafone UK - Lancaster

Risposta di Vodafone UK - Lancaster

Hey Joanne,

Thanks for letting us know what an amazing job Simon did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,

Vodafone Social Media Team

Valutata 5 stelle su 5

I got the best service from James in Lancasterthe most…

I got the best service from the most patient, kind informative person.
I would recommend James personally!

4 novembre 2024
Non scritta su invito
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Risposta di Vodafone UK - Lancaster

Hi Jaqueline,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Valutata 5 stelle su 5

Absolutely fantastic service

Absolutely fantastic service, Hannah was very helpful

30 ottobre 2024
Non scritta su invito
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Risposta di Vodafone UK - Lancaster

Hi Elizabeth,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and we are happy to hear about the fantastic service Hannah provided.

Thanks,
The Vodafone Social Media Team

Valutata 5 stelle su 5

James was very helpful and lovely.

25 ottobre 2024
Non scritta su invito
Logo di Vodafone UK - Lancaster

Risposta di Vodafone UK - Lancaster

Hi Ellie,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Valutata 5 stelle su 5

Simon helped with my upgrade and…

Simon helped with my upgrade and transferred all my info across to my new phone. Very happy

23 ottobre 2024
Non scritta su invito
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Risposta di Vodafone UK - Lancaster

Hey Philip,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Hannah was very helpful and efficient

Hannah was very helpful and efficient, thank you for helping me with my phone!

23 ottobre 2024
Non scritta su invito
Logo di Vodafone UK - Lancaster

Risposta di Vodafone UK - Lancaster

Hey Shirley,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

James in Lancaster was amazing

James in Lancaster was amazing, with his helpful manner we are very happy with all the advice and help we got.

22 ottobre 2024
Non scritta su invito
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Risposta di Vodafone UK - Lancaster

Hi Kelly,

It's great to hear about your recent experience and feedback for James. Thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Thanks Abbie!

Thanks Abbie for all your help today - polite and knowledgeable :)

17 ottobre 2024
Non scritta su invito
Logo di Vodafone UK - Lancaster

Risposta di Vodafone UK - Lancaster

Hi Anthony,

Thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Added my husband's sim on to my…

Added my husband's sim on to my Vodafone account today. Simon gave us all the info we needed to make the choice easier. going back later in the week to change our internet to Vodafone after the deals he showed us today.

8 ottobre 2024
Non scritta su invito
Logo di Vodafone UK - Lancaster

Risposta di Vodafone UK - Lancaster

Hi, It's awesome to see you've bought your husbands service to us, and will be bringing your broadband to us soon too 😊
Thanks, The Vodafone Social Media team

Valutata 5 stelle su 5

Great help and service from Abbie.

Great help and service from Abbie.
Very friendly, efficient and saved me some unnecessary coats.

8 ottobre 2024
Non scritta su invito
Logo di Vodafone UK - Lancaster

Risposta di Vodafone UK - Lancaster

Hi David, It's great to see we've been able to help you save a little.
Thanks for your feedback, The Vodafone Social Media team

Valutata 5 stelle su 5

James gave very good service

James gave very good service. Very friendly and helpful. Wife always come to this store too and we always get great service.

26 settembre 2024
Non scritta su invito
Logo di Vodafone UK - Lancaster

Risposta di Vodafone UK - Lancaster

Hi James,

This is a great review for James. We’re glad to hear you found the best option for you when visiting the store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks,
Vodafone Social Media team

Valutata 5 stelle su 5

Excellent service from James at…

Excellent service from James at Lancaster vodaphone.

22 settembre 2024
Non scritta su invito
Logo di Vodafone UK - Lancaster

Risposta di Vodafone UK - Lancaster

Hi Linda. It's great to hear the team in Lancaster have provided excellent service.
Thanks,
The Vodafone Social Media Team

Valutata 5 stelle su 5

Hannah was very helpful and friendly

Hannah was very helpful and friendly. So happy my phone is working again

17 settembre 2024
Non scritta su invito
Logo di Vodafone UK - Lancaster

Risposta di Vodafone UK - Lancaster

Hi Annette,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with Hannah and she got your phone working.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Valutata 5 stelle su 5

Abbie was very helpful good friendly…

Abbie was very helpful good friendly service
Thank you

13 settembre 2024
Non scritta su invito
Logo di Vodafone UK - Lancaster

Risposta di Vodafone UK - Lancaster

Hey Tina,

Thanks for the lovely review and fantastic support for Abbie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

I am extremely satisfied at the service…

I am extremely satisfied at the service I have received, everything has gone according to plan. Hannah was extremely helpful

12 settembre 2024
Non scritta su invito
Logo di Vodafone UK - Lancaster

Risposta di Vodafone UK - Lancaster

Hi Rachael,

This is a great review for Hannah. Thanks for sharing. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valutata 5 stelle su 5

Alex has been very helpful and guided…

Alex has been very helpful and guided us in an experienced and professional way.

7 settembre 2024
Non scritta su invito
Logo di Vodafone UK - Lancaster

Risposta di Vodafone UK - Lancaster

Hi Ian,

Thank you for taking the time to review and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Easy to change phones and good…

Easy to change phones and good expertise of what phone would be best for me. Simon was very helpful

6 settembre 2024
Non scritta su invito
Logo di Vodafone UK - Lancaster

Risposta di Vodafone UK - Lancaster

Thanks for the five star review, Lois! If you ever need help, just pop our team message on X - vodafone.uk/3LXh2xl Facebook - vodafone.uk/3lCYUxW or Instagram - https://ig.me/m/vodafone We'd be happy to assist 🙂 Thanks, Vodafone Social Media Team

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