Vodafone UK - Kilburn Recensioni 

185
TrustScore 5 su 5

4,9

156 High Road,Kilburn, NW6 4JD London, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

First of all, I would like to show my appreciation for today’s service. Shanice was really helpful this morning during her service. I sense I have been treated like royalty. Let’s say it was an ou... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Came in today with a customer service related issue that could only be resolved in store due to a theft. Was assisted by a "sales advisor" Vaishnavi. She was attentive, clear and outstandingly hel... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The Kilburn High Road Vodafone store is my regular place for help with SIMs, etc when I visit the UK. In September I went back for help reviving my outdated VOXI plan. The store is always busy. Abo... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I visited the Vodafone store to renew my contract and discuss options. Zane, the gentleman who served me, was excellent. He was knowledgeable, spoke at the right speed and communicated clearly. He w... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • 156 High Road,Kilburn, NW6 4JD, London, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

185 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(185)

40.120 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Dealt with my request quickly and…

Dealt with my request quickly and efficiently and offered good advice.

11 luglio 2023
Non scritta su invito
Logo di Vodafone UK - Kilburn

Risposta di Vodafone UK - Kilburn

Hi Anouk. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

review 2

my father already commented on aboud and ricky. i also wish to say thank you as they did what 3 other stores didnt because we were not money makers for them. the way my father was treated im so grateful they were served by these two gems

4 luglio 2023
Non scritta su invito
Logo di Vodafone UK - Kilburn

Risposta di Vodafone UK - Kilburn

Hey Grace,

Thanks for letting us know what an amazing job both Ricky and Aboud did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

kilburn store is good

great service from ricky and aboud.
i came to get a pac code as my complaint was delt with from vodafone and the boys managed to sign me up to a 2 year plan by being great advocates of the brand. promote them

4 luglio 2023
Non scritta su invito
Logo di Vodafone UK - Kilburn

Risposta di Vodafone UK - Kilburn

Hey Claudia,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Very professional team

29 giugno 2023
Non scritta su invito
Logo di Vodafone UK - Kilburn

Risposta di Vodafone UK - Kilburn

Hey Raen,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

change of mind

I walked in wanting to cancel because of customer service. I was served by the area manager Ricky and his team. Great customer service and approach. They managed to keep me for another 2 years. Thank you

28 giugno 2023
Non scritta su invito
Logo di Vodafone UK - Kilburn

Risposta di Vodafone UK - Kilburn

Hey Hassan,

Thank you for your review. It's always lovely to read such nice feedback for our agents.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great customer service from Aboud in…

Great customer service from Aboud in Kilburn High Road. Professional, efficient and friendly. Thank you!

29 maggio 2023
Non scritta su invito
Logo di Vodafone UK - Kilburn

Risposta di Vodafone UK - Kilburn

Hey Antonio,

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Sale person really helpful

25 maggio 2023
Non scritta su invito
Logo di Vodafone UK - Kilburn

Risposta di Vodafone UK - Kilburn

Hey Tyler,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Amazing customer service from Zahra

Zahra was really helpful, really friendly and tried to accommodate to our needs

13 maggio 2023
Non scritta su invito
Logo di Vodafone UK - Kilburn

Risposta di Vodafone UK - Kilburn

Thank you for your review Tanya. It's always good to read such complimentary feedback for one of our team. I'm glad Zahra was able to find something that fitted your needs.
Thanks again,
The Vodafone Social Media Team

Valutata 5 stelle su 5

Outstanding.

10 maggio 2023
Non scritta su invito
Logo di Vodafone UK - Kilburn

Risposta di Vodafone UK - Kilburn

Hey Jardo,

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Today

Today, I wanted to make a subscription for my existing telephone number and the girl named Zahra was extremely helpful while helping me and made the experience really fun by communicating and explaining to me the details and the contract in a simple and easy way.
And by being really friendly she made me really comfortable and it was like I was talking with a friend.

10 maggio 2023
Non scritta su invito
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Risposta di Vodafone UK - Kilburn

Hey Andra,

Thanks for letting us know what an amazing job Zahra did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Honest Service

I was served by Zahra

10 maggio 2023
Non scritta su invito
Logo di Vodafone UK - Kilburn

Risposta di Vodafone UK - Kilburn

Hi Edison. Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Helpful store

Great experience and store to visit if you don't no anything about technology Ricky

9 maggio 2023
Non scritta su invito
Logo di Vodafone UK - Kilburn

Risposta di Vodafone UK - Kilburn

Hi Sanjeev,

Thanks for your review for Ricky and sharing this experience you've had in store.

If you ever need any help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/

Thanks again,
Vodafone Social Media team

Valutata 5 stelle su 5

Zara Seedat’s service was exceptional

Zara Seedat’s service was exceptional. She was a joy to talk to and full of patience whilst I chose my options ( new package )

Her persona was professional and above. She really took her time to explain thing. Zara is an asset to Vodaphone. Profess, polite, informative and 100 percent for customer care.

7 maggio 2023
Non scritta su invito
Logo di Vodafone UK - Kilburn

Risposta di Vodafone UK - Kilburn

Thanks for your review Yemah. It's great to hear Zara took the time to explain everything and helped you make an informed choice.
Thanks,
The Vodafone Social Media Team

Valutata 5 stelle su 5

Hussein was a good Vodafone person

Hussein was a good Vodafone person best

6 maggio 2023
Non scritta su invito
Logo di Vodafone UK - Kilburn

Risposta di Vodafone UK - Kilburn

Hey Tarik,

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Her name Zahara

Her name Zahara - she was very helpful and great service .

6 maggio 2023
Non scritta su invito
Logo di Vodafone UK - Kilburn

Risposta di Vodafone UK - Kilburn

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Android to iPhone

Had a great experience in store at the Kilburn Vodafone shop with the store manager Ricky and Hussein

6 maggio 2023
Non scritta su invito
Logo di Vodafone UK - Kilburn

Risposta di Vodafone UK - Kilburn

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Zara was serving me very well

Zara was serving me very well, very prifessional and very polite!!

2 maggio 2023
Non scritta su invito
Logo di Vodafone UK - Kilburn

Risposta di Vodafone UK - Kilburn

Hi Alex,

Thanks for your review for Zara. It's lovely to read the experience you've had when visiting the store.

We're always here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valutata 5 stelle su 5

Amazing service

Amazing service. I had a specialist named Zahra who was super lovely and answered everything perfectly.

30 aprile 2023
Non scritta su invito
Logo di Vodafone UK - Kilburn

Risposta di Vodafone UK - Kilburn

Hi Kamila,

Thank you for your review. It's always great to hear positive feedback. I'll be sure to send this over to Zahra. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

i had a freat experience with zahra

30 aprile 2023
Non scritta su invito
Logo di Vodafone UK - Kilburn

Risposta di Vodafone UK - Kilburn

Hi Ioannis. Thank you for your review for Zahra. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat

Thanks again,
Vodafone Social Media Team

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