I came to the shop after regretting a phone purchase, wanting to return it. I was assisted by an absolutely lovely young lady named Tadi who despite being new, helped me very competently! We were als... Leggi di più
L'azienda ha risposto
11 Eastgate Shopping Centre, IV2 3PP Inverness, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
I came to the shop after regretting a phone purchase, wanting to return it. I was assisted by an absolutely lovely young lady named Tadi who despite being new, helped me very competently! We were als... Leggi di più
L'azienda ha risposto
Callum at the Inverness store was extremely helpful and patient . He gave us lots of different options to consider and understood what was needed in our circumstances. We also managed to have a few... Leggi di più
L'azienda ha risposto
20 years with O2...went to upgrade my phone...oh dear. Scruffy ,uninterested staff. Went next door to Vodaphone...like a breath of fresh air! Well dressed and presentable staff...service second t... Leggi di più
L'azienda ha risposto
Dear sir / madam or to whom it may concern! Just wanted to pass on how very VERY satisfied we were today when we went into your store in inverness! We only went into get a new tariff for my girlfrie... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
11 Eastgate Shopping Centre, IV2 3PP, Inverness, Regno Unito
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Callum at the Inverness store was very helpful, professional whilst also friendly and very approachable.
Would definitely be asking for him on any future visits.
Thank you Callum

Risposta di Vodafone UK - Inverness
Very helpful, explained everything clearly and went above and beyond to ensure I understood what I needed to do to change my broadband provider Callum was the gentleman 1 saw

Risposta di Vodafone UK - Inverness
Very helpful and Callum explained things well

Risposta di Vodafone UK - Inverness
Welcoming, friendly and helpful member of staff called Callum.

Risposta di Vodafone UK - Inverness
Customer service was really helpful and explained everything clearly

Risposta di Vodafone UK - Inverness
Calum helped me with my upgraded Samsung Phone that I had ordered. Then he surprised me by suggesting I could save money and get better quality on my home broadband.

Risposta di Vodafone UK - Inverness
Very helpful, talked through the best plans with me and sorted it out quickly

Risposta di Vodafone UK - Inverness
I made an appointment online with Vodafone for a battery refresh at 11am. At 10am I was sent a reminder for the appointment and when I got instore I was told this service is no longer available in store and my phone would have to send it away with no replacement phone. I said that wasn't good enough due to the fact I had made an appointment via Vodafone and this was their issue to fix.
The man then went over to his colleague Cameron (manager of the store) and I witnessed them laughing at me due to the fact I had asked for a replacement phone - when I asked what was funny Cameron advised me that their colleague (who was talking to another member of thr public and was nowhere near them) had made them laugh and that 'not everything is about me', he then continued to be extremely rude and patronising, not offering any help and then walked away from me

Risposta di Vodafone UK - Inverness
Chris was very helpful and made buying a new phone very easy

Risposta di Vodafone UK - Inverness
Jordan sorted a number of issues for us, including virus problems. Very helpful getting us a cheaper, better service deal whilst we were there too. Spot on.

Risposta di Vodafone UK - Inverness
Jordan provided excellent service. No hassle and extremely helpful

Risposta di Vodafone UK - Inverness
Jordan was fabulous ! So knowledgeable kind and helpful. A credit to Vodaphone . Went above and beyond to help.

Risposta di Vodafone UK - Inverness
Jordan so lovely and helpful really patient it is a big help when I’m disabled , explains everything and takes time thank you so much

Risposta di Vodafone UK - Inverness
Chris provided a professional and knowledgeable service this morning. I had various questions about a new contract and not only did he listen and advise me he provided the support I was in need of and arranged everything. My experience is one of being very grateful.

Risposta di Vodafone UK - Inverness
Great service, efficient, friendly and informative.

Risposta di Vodafone UK - Inverness
Jordan has been very helpful and patient. I managed to sort my main accounts with no issues. We need more people like him for excellent customer care and support.

Risposta di Vodafone UK - Inverness

Risposta di Vodafone UK - Inverness

Risposta di Vodafone UK - Inverness
Lachlan at Eastgate branch helped me to choose the best new plan for my phone. He was friendly and polite.

Risposta di Vodafone UK - Inverness

Risposta di Vodafone UK - Inverness
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