Vodafone UK - Hove Recensioni 

147
TrustScore 5 su 5

4,8

76 George Street, BN3 3YE Hove, GB


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Valutata 5 stelle su 5

Simon was incredibly helpful, kind and patient. He helped me with switching my phone to my new one and has gone above and beyond to explain everything ! Thanks :)

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent service from Joshua in Hove. Not only helped me get a great new deal but also sorted out a technical issue. Couldn’t ask for a more knowledgeable and polite person to assist.

L'azienda ha risposto

Valutata 5 stelle su 5

Callum was extremely helpful respectful and patient whilst helping me upgrade my phone. Simon also was very supportive with a iCloud issue. Thank you very much!

L'azienda ha risposto

Valutata 5 stelle su 5

I went to Vodafone to buy my daughter her first smart phone and I was feeling anxious about the whole thing. Gary, however, was kind and helpful and talked me through the different options until we fo... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • 76 George Street, BN3 3YE, Hove, Regno Unito

4,8

Eccellente

TrustScore 5 su 5

147 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(147)

40.969 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Saw Callum he was very helpful and…

Saw Callum he was very helpful and sorted me out a new phone and a good discount

6 agosto 2026
Non scritta su invito
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Risposta di Vodafone UK - Hove

Hey Jamie,

Thanks for the lovely review and fantastic support for Callum If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Summary of how I felt


Everything was explained clearly at a nice pace. Much appreciated

5 agosto 2026
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Risposta di Vodafone UK - Hove

Hey Celia,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

What a fantastic experience

What a fantastic experience. I went in to get help with my phone and Simon was so helpful. Thanks

5 agosto 2026
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Risposta di Vodafone UK - Hove

Hey Susan,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Very good service

Very good service

3 agosto 2026
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Risposta di Vodafone UK - Hove

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Simon very helpful snd professional

3 agosto 2026
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Risposta di Vodafone UK - Hove

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 1 stelle su 5

Waited for an hour

When i entered the shop, there were two staff serving two customers, and one cuatomer waiting. It took an hour for both of them to complete the task with their customers. We waited for an hour to get a physical sim card, and to get it took another 30 minutes! I think vodafone needs a better queueing system as well as a better system for the services in the shop.

2 agosto 2026
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Risposta di Vodafone UK - Hove

Hey,

We sincerely apologize for the problems you've faced with our service. We assure you that our customers are out topmost priority.

This is not the experience we want to provide, and we regret any inconvenience it has caused. We take this issue you've faced very seriously and address it internally to ensure it does not happen.

If you have any pending query or concern, or have not received the resolution you were looking for, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks,
Vodafone Social Media Team

Valutata 1 stelle su 5

We waited for an hour

We waited for an hour for a very simple thing. I just wanted a physical SIM for my phone and the guy said he could do that quickly but took forever. Whilst we were waiting, they told us 15 mins but took half an hour after that (total wait = 1 hour)

2 agosto 2026
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Risposta di Vodafone UK - Hove

Hey Baris,

Thank you for taking the time to share your experience with the service. It’s not the experience we wish to create for any of our customers.

You can call our team on 191 from a Vodafone mobile or 03333040191 from a non-Vodafone mobile between 8am and 8pm or use webchat through this link: https://www.vodafone.co.uk/paymcd. Alternately you can contact our Social media team via Facebook at http://vodafone.uk/3lCYUxW or on Instagram at https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great service in vodaphone Hove today…

Great service in vodaphone Hove today Chloe was excellent answering all my questions

1 agosto 2026
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Risposta di Vodafone UK - Hove

Hey there,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Chloe.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Simon was incredibly helpful

Simon was incredibly helpful, kind and patient. He helped me with switching my phone to my new one and has gone above and beyond to explain everything !
Thanks :)

31 luglio 2026
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Risposta di Vodafone UK - Hove

Hey Suzanne,

Thanks for the lovely review and fantastic support for Simon.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 4 stelle su 5

Many thanks to Simon in the Hove

Many thanks to Simon in the Hove, George street branch. Calm, friendly and very knowledgable. A pleasure to deal with as I upgraded my old broken phone. What can often be an onerous chore became a great pleasure. Highly recommend this young man’s help. An asset to the company.

31 luglio 2026
Non scritta su invito
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Risposta di Vodafone UK - Hove

Hey Lucy,

Thanks for the lovely review and fantastic support for Simon.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Joshua in Hove shop was so so helpful…

Joshua in Hove shop was so so helpful as I'm not so tech savvy and I'm autistic. I prefer coming to the shop, thank you so much!!

30 luglio 2026
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Risposta di Vodafone UK - Hove

Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Brilliant Tech guys at the Hove shop.

Brilliant Tech guys at the Hove shop.
Sorted my life out (my SIM card died).
I would definitely recommend these guys, if you have any issues.

28 luglio 2026
Non scritta su invito
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Risposta di Vodafone UK - Hove

Hey Lez,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent!

Callum was extremely helpful respectful and patient whilst helping me upgrade my phone. Simon also was very supportive with a iCloud issue. Thank you very much!

22 luglio 2026
Non scritta su invito
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Risposta di Vodafone UK - Hove

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Super

Simon and the Vodafone team were so helpful in setting up my new phone. I cannot recommend Hove store enough. Very friendly and supportive , thank you! Mo

21 luglio 2026
Non scritta su invito
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Risposta di Vodafone UK - Hove

Hey Mohamed,

Thanks for the lovely review and fantastic support for Simon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Tricky sim swap situation

Tricky sim swap situation. Simon showed an amazing level of patience and logical thinking. We have come out as happy customers.

19 luglio 2026
Non scritta su invito
Logo di Vodafone UK - Hove

Risposta di Vodafone UK - Hove

Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent service, resolved my problem

Joshua was really friendly and so helpful. He resolved the problem and actually lowered my monthly tariff. Couldn’t have done anything better. Thank you.

14 luglio 2026
Non scritta su invito
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Risposta di Vodafone UK - Hove

Hey There,

Thanks for the lovely review and fantastic support for Joshua.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent service from Joshua in Hove

Excellent service from Joshua in Hove. Not only helped me get a great new deal but also sorted out a technical issue.
Couldn’t ask for a more knowledgeable and polite person to assist.

13 luglio 2026
Non scritta su invito
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Risposta di Vodafone UK - Hove

Hi Jill, thank you so much for your wonderful review and the amazing support you’ve shown for Joshua, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Valutata 5 stelle su 5

I was having trouble getting on the…

I was having trouble getting on the internet away from home. Joshua was was helpful and would not give up trying to solve the problem which he eventually did. I am very grateful to him.

13 luglio 2026
Non scritta su invito
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Risposta di Vodafone UK - Hove

Hey Maggie,

Thanks for the lovely review and fantastic support for Joshua.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Simon was fantastic

Simon was fantastic
he really helped me at a time when I needed it most

13 luglio 2026
Non scritta su invito
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Risposta di Vodafone UK - Hove

Hey Lesley,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great

Went to store to see Simon to find out info about my plan and to fix a data issue on my iPhone. He was professional and solved my problem in no time! Thank you !Ranjit

13 luglio 2026
Non scritta su invito
Logo di Vodafone UK - Hove

Risposta di Vodafone UK - Hove

Hey Ranjit,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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