Akila was totally brilliant!!! I was very apprehensive about getting a new phone & she was so knowledgable, kind & patient - excellent service, thank you.
L'azienda ha risposto
Sede
Cambia sede13 High Street, SG5 1AT Hitchin, GB
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Scopri cosa dicono le persone
Visited Vodafone Hitchin on 15 July to update my rather antiquated contract. Very lucky to have had the pleasure of dealing with Glenn. He ran through all my options and arranged a switch to a... Leggi di più
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Nafisa was very friendly and professional. She took the time to find the best options for me and made the whole experience very easy for me and she was able to answer all of my questions that I had so... Leggi di più
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Glenn was patient and helpful. Explained everything so I could understand. Thank you
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Dettagli dell'azienda
- Gestore di telefonia mobile
- Negozio di telefoni cellulari
- Internet provider
- Servizio di telefonia e internet
- Provider di servizi per le telecomunicazioni
Informazioni su Vodafone UK - Hitchin
Scritti dall'azienda
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informazioni di contatto
13 High Street, SG5 1AT, Hitchin, Regno Unito
4,9
Eccellente
218 recensioni
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Le persone hanno visualizzato anche
I came into Vodafone Hitchin
I came into Vodafone Hitchin, Nafisa, Akila and Store manager Mutzy were great. They helped me with my new phone upgrade. They explained everything clearly and efficiently. Thank you
30 dicembre 2025
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Risposta di Vodafone UK - Hitchin
Hey Erol
Thanks for the lovely review and fantastic support for Nafisa, Akila and Mutzy.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Switching SIM & Broadband
I changed both my SIM & Broadband to Vodafone, with the process being very easy. Both Glenn & Jamie were incredibly helpful & polite, explaining everything step-by-step. Would easily recommend :)
7 dicembre 2025
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Risposta di Vodafone UK - Hitchin
Hey John,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service from Glenn
Great service from Glenn. Identified my problem, fixed it right away, and got me onto a better plan. Just great!
12 dicembre 2025
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Risposta di Vodafone UK - Hitchin
Hey Steve,
Thanks for the lovely review and fantastic support for Steve.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lovely polite and knowlegable assistant…
Lovely polite and knowlegable assistant muzzy helped me. Brilliant service 5 star
12 dicembre 2025
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Risposta di Vodafone UK - Hitchin
Hey Tony,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Glenn was wonderfully helpful sorting…
Glenn was wonderfully helpful sorting out my contract renewal and a new contract on my account. Really took time to explain everything! Thank you
28 novembre 2025
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Risposta di Vodafone UK - Hitchin
Hey Roni,
Thanks for the lovely review and fantastic support for Glenn.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jamie super helpful and would recommend
17 novembre 2025
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Risposta di Vodafone UK - Hitchin
We're happy to hear that you found our agent Jamie helpful.
Thanks,
Vodafone Social Media Team
Glenn was patient and helpful
Glenn was patient and helpful. Explained everything so I could understand. Thank you
11 novembre 2025
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Risposta di Vodafone UK - Hitchin
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Marlware issues sorted
Once again got great service from Glenn, Hitchin. He sorted a malware issue which was causing irritating multiple pings a day. Also gave guidance on alternative software to use for PDF documents.
Thank you.
12 novembre 2025
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Risposta di Vodafone UK - Hitchin
We appreciate you taking the time to leave us such a wonderful review. We are so glad to hear you found our service helpful and efficient.
Thanks,
Vodafone Social Media Team
Very easy and straight forward
Very easy and straight forward. Always nice to discuss a new contract face to face!
6 novembre 2025
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Risposta di Vodafone UK - Hitchin
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Very helpful and knowable team.
6 novembre 2025
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Risposta di Vodafone UK - Hitchin
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Akila went above and beyond to help…
Akila went above and beyond to help sort out the account. She was patient, diligent and very polite and professional. She explained everything very carefully and made sure I understood the details. I am very grateful for her help and excellent advice.
24 ottobre 2025
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Risposta di Vodafone UK - Hitchin
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
I had an issue with my phone
I had an issue with my smartphone....pointless adverts were interrupting everything I was trying to accomplish on my phone.
I went into the Hitchin store of Vodafone for advice and Glen greeted me in a cheerful , friendly manner and was immediately helpful.
Glen described clearly in detail everything he would try in order to get rid of the 'virus'. He showed confidence and expertise in knowing how to tackle the problem.
He was very patient but advised that I left the phone with him for a couple of hours as it would take time to go through individual apps to find the problem.
He assured me that my phone would be secure, as I left my password with him.
On return, I found Glen had resolved the problem efficiently and he explained exactly what he had done.
I found the whole process stress free and cannot praise Glen enough for his patience and consideration in seeing the job through. I left the store a very happy person with my phone returned to 'normal'
I would definitely recommend using the store to anyone and particularly to make sure that Glen is available on customer service for assistance!
Excellent experience!
20 ottobre 2025
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Risposta di Vodafone UK - Hitchin
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Glenn was very informative and gave me…
Glenn was very informative and gave me lots of different options. He also advised how I clear down my current phone and offered to help if needed.
15 ottobre 2025
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Risposta di Vodafone UK - Hitchin
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Very helpful lovely lady fantastic…
Very helpful lovely lady fantastic service
3 ottobre 2025
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Risposta di Vodafone UK - Hitchin
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Called in to upgrade my phone and renew…
Called in to upgrade my phone and renew my contract.
Glenn detailed all the various options available and made the whole very easy and straightforward indeed.
Would not hesitate in recommending Vodafone Hitchin and its staff.
Thanks for all your help Glenn
28 settembre 2025
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Risposta di Vodafone UK - Hitchin
Hey Paul,
Thanks for the lovely review and fantastic support for Glenn.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I would really like to commend Akila
I would really like to commend Akila, with Vodafone in Hitchin. She was amazing with my rather convoluted problem, took care of it and was so gracious in wanting to do extra things for me. Highly recommend her ability in managing tech issues.
Ruth Croft
23 settembre 2025
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Risposta di Vodafone UK - Hitchin
Hey Ruth,
Thanks for the lovely review and fantastic support for Akila.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Glenn was extremely friendly and…
Glenn was extremely friendly and informative. His colleagues were also very supportive. A very positive experience.
20 settembre 2025
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Risposta di Vodafone UK - Hitchin
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
We had an excellent experience when we…
We had an excellent experience when we visited the store and met Glenn and Jamie today. They were very knowledgable and helped us to save money on our current phone deals. Very satisfied customers!!
7 settembre 2025
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Risposta di Vodafone UK - Hitchin
We're happy to hear that you had an excellent experience in our store. We really appreciate the feedback regarding the team's knowledge and assistance.
Thanks,
Vodafone Social Media Team
Mutzy the store manager helped me with…
Mutzy the store manager helped me with my brand new phone. She is great at what she does. She holds value and is an asset to the store.
5 settembre 2025
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Risposta di Vodafone UK - Hitchin
We're happy to hear that your new phone experience was so positive! We appreciate you recognizing our team member's value and helpfulness. Thank you for your feedback
Thanks,
Vodafone Social Media Team.
I came into the Vodafone Hitchin store…
I came into the Vodafone Hitchin store as I had multiple viruses and I was hacked recently. Mutzy the store manager looked after me and gave me peace of mind of my phone. Thank you for your perseverance and patience with me!
5 settembre 2025
Non scritta su invito
Risposta di Vodafone UK - Hitchin
We appreciate you taking the time to share your experience at our store. We're happy to hear that our store manager was able to assist you and provide reassurance regarding your phone.
Thanks,
Vodafone Social Media Team
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