Vodafone UK - Hereford Recensioni 

368
TrustScore 5 su 5

4,9

Unit 23 Garrick Lane , The Old Market, HR4 9HU Hereford, GB


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Valutata 5 stelle su 5

Sam is an awesome dude that properly and thoroughly explained to us the nitty gritty stuffs for our phones. Made it fun and exciting experience. Keep it up man and best of luck! And cheers to Vodafone... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Such lovely customer service here! Brad has been nothing but helpful he was such a star and made the whole process so easy! Will definitely continue to use Vodafone and will always look out for Brad!!... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have been coming to this store for almost 20 years and I have found the staff to be polite, helpful and very supportive whether it is to upgrade a phone or to sort out any lost or stolen phones for... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

The team at Vodafone Hereford are always helpful, knowledgeable and good-spirited. The employee who helped me during my last visit did so with a clear explanation of my new broadband contract in a... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • Unit 23 Garrick Lane , The Old Market, HR4 9HU, Hereford, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

368 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(368)

42.546 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Excellent customer service

Excellent customer service and knowledge from Sam, he helped me to understand the best options available.

9 agosto 2024
Non scritta su invito
Logo di Vodafone UK - Hereford

Risposta di Vodafone UK - Hereford

Hi Beth,

Thanks for the great feedback for Sam, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Sam was really helpful at a stressful…

Sam was really helpful at a stressful time informative and cheerful demeanour. Even made a fuss of my dogs.

9 agosto 2024
Non scritta su invito
Logo di Vodafone UK - Hereford

Risposta di Vodafone UK - Hereford

Hi Andrew,

Thanks for your review and your lovely words for Sam! It's great to see they were able to support you when you needed it. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Popped into store and saw Phil

Popped into store and saw Phil, great customer service and very informative about the new phone I was purchasing. Very much recommend and was very impressed with service.

9 agosto 2024
Non scritta su invito
Logo di Vodafone UK - Hereford

Risposta di Vodafone UK - Hereford

Hi Chloe,

Thanks for sharing your fabulous feedback for Phil. If you need any help in the future, please message us on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Brad was exceptionally helpful

7 agosto 2024
Non scritta su invito
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Risposta di Vodafone UK - Hereford

Hey,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Brad was Brilliant once again

Brad was Brilliant once again . He explains things in plain English and I trust in his expertise and honesty completely. I was just passing the shop in Hereford, noticed him being there and was quickly sorted with a WiFi package for my new home .

6 agosto 2024
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Logo di Vodafone UK - Hereford

Risposta di Vodafone UK - Hereford

Hi Sean,

This is an amazing review for Brad. Thanks for taking your time to share. If you ever need any help with your Home Broadband, we've a dedicated tool here: https://vodafone.uk/2krM6Lw - this will help to run tests on your line and connect you to an agent if needed.

Thanks again,
Vodafone Social Media team

Valutata 5 stelle su 5

Sam was very good 👍

Sam was very good 👍

1 agosto 2024
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Logo di Vodafone UK - Hereford

Risposta di Vodafone UK - Hereford

Hi Stephen,

Thank you for your review and feedback for Sam.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Fil, iPhone

Fil, provided a Really quick, smooth service

28 luglio 2024
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Logo di Vodafone UK - Hereford

Risposta di Vodafone UK - Hereford

Thanks for reaching out the awesome service you received from Fil.
All the best, The Vodafone Social Media Team

Valutata 5 stelle su 5

Simon was very helpful and clear with…

Simon was very helpful and clear with explaining things.

28 luglio 2024
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Logo di Vodafone UK - Hereford

Risposta di Vodafone UK - Hereford

Hi, It's great to hear Simon took the time to explain everything you needed 😊
Thanks, The Vodafone Social Media Team

Valutata 5 stelle su 5

Brad was very helpful and clear…

Brad was very helpful and clear considering I am deaf! A+

25 luglio 2024
Non scritta su invito
Logo di Vodafone UK - Hereford

Risposta di Vodafone UK - Hereford

Hi Kiegan. Thank you for your review for Brad. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

I find Vodafone staff is really

I find Vodafone staff is really, really helpful, specially Givvi

24 luglio 2024
Non scritta su invito
Logo di Vodafone UK - Hereford

Risposta di Vodafone UK - Hereford

Hi Amir,

It's great to hear about your recent experience, thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Informative

Giv, Informative fast and easy upgrade

24 luglio 2024
Non scritta su invito
Logo di Vodafone UK - Hereford

Risposta di Vodafone UK - Hereford

Hi Katrina,

We’re glad to hear you found everything you needed when visiting the store. Thanks for your review.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Valutata 5 stelle su 5

Sam and dale are highly entertaining…

Sam and dale are highly entertaining and great salesmen. Would recommend

22 luglio 2024
Non scritta su invito
Logo di Vodafone UK - Hereford

Risposta di Vodafone UK - Hereford

Hi Samantha,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and a great time with Sam and dale.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Valutata 5 stelle su 5

Great customer service

Served by Giv, great customer service, very friendly

21 luglio 2024
Non scritta su invito
Logo di Vodafone UK - Hereford

Risposta di Vodafone UK - Hereford

Hey,

Thanks for letting us know what an amazing job Giv did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Roaming in France

Giverny and Duane were really helpful in helping me understand roaming charges in France!

Thankyou :)

21 luglio 2024
Non scritta su invito
Logo di Vodafone UK - Hereford

Risposta di Vodafone UK - Hereford

Hey ,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Very helpful gents

Very helpful gents, Sam and Dale were spot on, Can't fault it 👍

20 luglio 2024
Non scritta su invito
Logo di Vodafone UK - Hereford

Risposta di Vodafone UK - Hereford

Hi Tim. Thank you for your review for Sam and Dale. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Went to Vodafone today to sort out a…

Went to Vodafone today to sort out a new contract Brad was there and happy to help. He ran though everything and made sure I understood the new phone plan.
Thanks .

20 luglio 2024
Non scritta su invito
Logo di Vodafone UK - Hereford

Risposta di Vodafone UK - Hereford

Hi Lee. Thank you for your review for Brad. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Imagen and Sam were extremely helpful…

Imagen and Sam were extremely helpful and everything went smoothly.
Thank you

16 luglio 2024
Non scritta su invito
Logo di Vodafone UK - Hereford

Risposta di Vodafone UK - Hereford

Hi there,

Thanks for sharing this positive feedback with us.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Issue with Roaming

Duane, Fil and Simon have all helped me fix an issue with my mobile data not working since coming back off holiday. It has been extremely frustrating but they've been so helpful in resolving the issue.

Thankyou guys!

12 luglio 2024
Non scritta su invito
Logo di Vodafone UK - Hereford

Risposta di Vodafone UK - Hereford

Hi there Cecilia,

We're so happy to hear that your issue was resolved promptly and you had a great experience.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Bradley and Sam did super…

Bradley and Sam did super job...upgraded my phone and broadband in quick time...both lovely and friendly and knowledgeable...Great service thank you

12 luglio 2024
Non scritta su invito
Logo di Vodafone UK - Hereford

Risposta di Vodafone UK - Hereford

Hi Sharon,

Thank you for taking the time to highlight what a great experience you had.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Great service from Brad,

Great service from Brad,
Went through options and found me an even better deal than expected! Thanks!

10 luglio 2024
Non scritta su invito
Logo di Vodafone UK - Hereford

Risposta di Vodafone UK - Hereford

It's always good to read such complimentary feedback for one of our team Becky 😊
Thanks for your feedback, The Vodafone Social Media Team

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