Vodafone UK - Hartlepool Recensioni 

197
TrustScore 5 su 5

4,9

192 Middleton Grange Shopping Centre, TS24 7RR Hartlepool, GB


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Valutata 5 stelle su 5

Visited the store for support today after being scammed on the phone, remote access. Lewis was fantastic, he was genuinely interested in helping me , give excellent advice on options to make my phone... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I went to the Hartlepool branch of Vodafone, my mobile had lots of viruses. I saw a young gentleman called Lewis, he was very good, he sorted my phone out and explained things properly. He was polit... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Annable and Sandra were amzing customer service, helping me with my broadband and resuming me that even tho I was not able to get a new phone up grade On this acastion.

L'azienda ha risposto

Valutata 5 stelle su 5

Just been and upgraded our payment plans was served by Chloe and Tiff. Great service, all our plans updated and information recieved for home broadband. Nice to be told we where Chloes first custo... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • 192 Middleton Grange Shopping Centre, TS24 7RR, Hartlepool, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

197 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(197)

42.251 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Topping up

Visited this store today and spoke to Sandra. I am a self confessed techno phobe. Excellent customer service from Sandra with her explanation about topping up a pay as you go phone.
I will be visiting again when I need broadband.

12 marzo 2026
Non scritta su invito
Logo di Vodafone UK - Hartlepool

Risposta di Vodafone UK - Hartlepool

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Sandra Hartlepool

Sandra was extremely helpful and managed to sort us out with a fantastic new phone and deal. Thanks very much Sandra at Hartlepool!

12 marzo 2026
Non scritta su invito
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Risposta di Vodafone UK - Hartlepool

Hey Rebekah,

Thanks for the lovely review and fantastic support for Sandra.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Whole process was quick and efficient

Whole process was quick and efficient

11 marzo 2026
Non scritta su invito
Logo di Vodafone UK - Hartlepool

Risposta di Vodafone UK - Hartlepool

Hey Robert,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Brilliant service from Ryan been seeing…

Brilliant service from Ryan been seeing him for years and always had great service

7 marzo 2026
Non scritta su invito
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Risposta di Vodafone UK - Hartlepool

Hey Gillian,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Lost data

Lost all data on phone, Sandra found everything and downloaded onto new phone, went out of her way to help nothing was a trouble for her

7 marzo 2026
Non scritta su invito
Logo di Vodafone UK - Hartlepool

Risposta di Vodafone UK - Hartlepool

Hey Colin,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Amazing service from Ryan in hartlepool…

Amazing service from Ryan in hartlepool sortin my sim out

7 marzo 2026
Non scritta su invito
Logo di Vodafone UK - Hartlepool

Risposta di Vodafone UK - Hartlepool

Hey Roy,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

I had a good experience with chloe…

I had a good experience with chloe today sorting out my broadband and fone plan today very satisfied with my deal thank you.

5 marzo 2026
Non scritta su invito
Logo di Vodafone UK - Hartlepool

Risposta di Vodafone UK - Hartlepool

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Massive thank you to Chloe for setting…

Massive thank you to Chloe for setting up my new phone

4 marzo 2026
Non scritta su invito
Logo di Vodafone UK - Hartlepool

Risposta di Vodafone UK - Hartlepool

Hey Mary,

Thanks for the lovely review and fantastic support for Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Just saw ryan very polite guy made us…

Just saw ryan very polite guy made us laugh
Went through everythink with me to do with the phone amazing guy

1 marzo 2026
Non scritta su invito
Logo di Vodafone UK - Hartlepool

Risposta di Vodafone UK - Hartlepool

Hey Bonez, ​

Thanks for the lovely review and fantastic support for Ryan. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Valutata 5 stelle su 5

Great service from Ryan sorting my…

Great service from Ryan sorting my upgrade out 5star

25 febbraio 2026
Non scritta su invito
Logo di Vodafone UK - Hartlepool

Risposta di Vodafone UK - Hartlepool

Hey Chloe,

Thanks for the lovely review and fantastic support for Ryan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great customer service

Calm, relaxed and helped with every information needed
Elizabeth was very helpful

25 febbraio 2026
Non scritta su invito
Logo di Vodafone UK - Hartlepool

Risposta di Vodafone UK - Hartlepool

Hey Paramole,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

excellent service from chole very…

excellent service from chole very helpful and smiley

21 febbraio 2026
Non scritta su invito
Logo di Vodafone UK - Hartlepool

Risposta di Vodafone UK - Hartlepool

Hey V,

Thanks for the lovely review and fantastic support for chole.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

It was very good and nice

It was very good and nice, I really became happy from your attention.

15 febbraio 2026
Non scritta su invito
Logo di Vodafone UK - Hartlepool

Risposta di Vodafone UK - Hartlepool

Hey Nasir,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Just been and upgraded our payment…

Just been and upgraded our payment plans was served by Chloe and Tiff.
Great service, all our plans updated and information recieved for home broadband.
Nice to be told we where Chloes first customers being overseen by Tiff. Great service by both young ladies very helpful and great communicators. Well done happy customers.

David W: Hartlepool

14 febbraio 2026
Non scritta su invito
Logo di Vodafone UK - Hartlepool

Risposta di Vodafone UK - Hartlepool

Hey West,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Experts!

Couldn't be happier with the experience I received. I came in completely baffled by technology, It makes me feel very embarrassed. I spoke with Tiff and sidra who put me completely at ease and talked me through everything clearly. I left a happy camper!

14 febbraio 2026
Non scritta su invito
Logo di Vodafone UK - Hartlepool

Risposta di Vodafone UK - Hartlepool

Hey Marc,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Always great service offSandra came in…

Always great service offSandra came in for a query got the new pixel 10 happy as always with her exerlent service

14 febbraio 2026
Non scritta su invito
Logo di Vodafone UK - Hartlepool

Risposta di Vodafone UK - Hartlepool

Hey Robin,

Thanks for the lovely review and fantastic support for team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

So happy with my new contract Sudra…

So happy with my new contract Sudra Ryan helped explain everything and set up my sim

13 febbraio 2026
Non scritta su invito
Logo di Vodafone UK - Hartlepool

Risposta di Vodafone UK - Hartlepool

Hey Hayley,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Popped into the store today for a new…

Popped into the store today for a new phone. was greeted by Ryan the assistant store manager, he was a friendly, welcoming chap. I couldn’t fault a thing he done, he got me a great deal on my new phone and helped me with my other devices from there shop. Massive thumbs up to Ryan and all the staff working the Hartlepool store :)

10 febbraio 2026
Non scritta su invito
Logo di Vodafone UK - Hartlepool

Risposta di Vodafone UK - Hartlepool

Hey Anthony,

Thanks for the lovely review and fantastic support for Ryan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Entered hartlepool store today with my…

Entered hartlepool store today with my husband who dropped his phone down the gutter, was able to pop in and upgrade both of our phones by paying a small fee. And was able to have all my data transferred over which was the scariest part for us considering our age.
Thankyou sidra

10 febbraio 2026
Non scritta su invito
Logo di Vodafone UK - Hartlepool

Risposta di Vodafone UK - Hartlepool

Hey Janice,

Thanks for the lovely review and fantastic support for sidra.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Went to store and saw Sidra she was an…

Went to store and saw Sidra she was an amazing helpful person and I'm thankful for the help

10 febbraio 2026
Non scritta su invito
Logo di Vodafone UK - Hartlepool

Risposta di Vodafone UK - Hartlepool

Hey Kenneth,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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