Vodafone UK - Guildford Recensioni 

203
TrustScore 5 su 5

4,9

66 High Street, GU1 3ES Guildford, GB


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Valutata 5 stelle su 5

We needed to replace a phone and went without an appointment to the Guildford shop. Sam who dealt with our request was very helpful, patient, knowledgable and a pleasure to meet. He managed all the... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I’d like to give a huge shout-out to Sam at Vodafone Guildford! He gave me an excellent deal on my new phone contract and internet package, and his customer service was outstanding from start to fini... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Taskin was very helpful and he showed me the effective method for my phone upgrade. His knowledge and patience made a potentially stressful situation much easier to navigate.

L'azienda ha risposto

Valutata 5 stelle su 5

Went in to enquire about an upgrade to my current phone. All questions I had were answered professionally and efficiently, thank you to Alfie who thoroughly guided me through the process!

L'azienda ha risposto


Dettagli dell'azienda

  1. Gestore di telefonia mobile
  2. Negozio di telefoni cellulari
  3. Internet provider
  4. Servizio di telefonia e internet
  5. Provider di servizi per le telecomunicazioni

Informazioni su Vodafone UK - Guildford

Scritti dall'azienda

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Informazioni di contatto

  • 66 High Street, GU1 3ES, Guildford, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

203 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(203)

42.075 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Mo is really accomodating and sorting…

Mo is really accomodating and sorting our concerns which is very helpful to us,staff also are friendly

8 agosto 2024
Non scritta su invito
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Risposta di Vodafone UK - Guildford

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Thank you very much for a very good…

Thank you very much for a very good customer service and very switched on.Many thanks Matt.

Amir

🙏🙏🙏

7 agosto 2024
Non scritta su invito
Logo di Vodafone UK - Guildford

Risposta di Vodafone UK - Guildford

Hey Amir,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent

Service was excellent

6 agosto 2024
Non scritta su invito
Logo di Vodafone UK - Guildford

Risposta di Vodafone UK - Guildford

Hi Joan,

This is a great review for our Guildford store. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Valutata 5 stelle su 5

Amazing service from the Guildford…

Amazing service from the Guildford team, a great deal and super helpful. Alex 5*

3 agosto 2024
Non scritta su invito
Logo di Vodafone UK - Guildford

Risposta di Vodafone UK - Guildford

Hey Maria, It sounds like Alex found you an awesome deal today 😊
Thanks, The Vodafone Social Media team

Valutata 5 stelle su 5

I was serviced by Mo and Storm and…

I was serviced by Mo and Storm and received absolutely fantastic service and top tier advise, would recommend!

1 agosto 2024
Non scritta su invito
Logo di Vodafone UK - Guildford

Risposta di Vodafone UK - Guildford

Hi Bryony,

Thank you for taking the time to review and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Customer service



We were extremely impressed with the customer service at the Vodafone store in Guildford. Storm, the young female employee who served us, was professional, polite, friendly, and extremely helpful. She was patient and answered all our questions. She advised us well on the product and went out of her way to help. Thank you! I highly recommend using this store.

27 luglio 2024
Non scritta su invito
Logo di Vodafone UK - Guildford

Risposta di Vodafone UK - Guildford

Hey Bart,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great sales advisor

Storm the sales advisor, was knowledgeable, kind and very welcoming. Great service throughout.

12 luglio 2024
Non scritta su invito
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Risposta di Vodafone UK - Guildford

Hi Richard,

Thank you for taking the time to review, and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Great experience

Great experience, made me feel welcome. It was extremely busy but managed really well with all in the queue constantly being updated. Steve was really helpful and passed my on to another colleague to finish things off. The sweets for everyone and treats for the dogs were a really nice touch!

1 luglio 2024
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Risposta di Vodafone UK - Guildford

Hi Kate, It's great to see Steve and the team were so welcoming and offered such memorable service. Thanks for your review, The Vodafone Social Media Team

Valutata 5 stelle su 5

Nishant helped out with my upgrade and…

Nishant helped out with my upgrade and managed to save money for a new phone

1 luglio 2024
Non scritta su invito
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Risposta di Vodafone UK - Guildford

Hi Luke. Thank you for your review for Nishant. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Tom was very helpful and patient

Tom was very helpful and patient, helping me set up the phone. I would the definitely recommend his service

27 giugno 2024
Non scritta su invito
Logo di Vodafone UK - Guildford

Risposta di Vodafone UK - Guildford

Hi there,

We appreciate your feedback and kind words about Tom. If you ever need further help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Naz was helpful and full humour

3 giugno 2024
Non scritta su invito
Logo di Vodafone UK - Guildford

Risposta di Vodafone UK - Guildford

Hi Catherine,

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.

Thanks again, Vodafone Social Media Team

Valutata 5 stelle su 5

Mo was amazingly helpful to myself and…

Mo was amazingly helpful to myself and my dad sorted me out in a professional and confident manner really appreciate his help and believe he gave me the best deal with my interests in mind.

1 maggio 2024
Non scritta su invito
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Risposta di Vodafone UK - Guildford

Hi Elliot,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Storm gave us excellent service in…

Storm gave us excellent service in Guildford store

1 maggio 2024
Non scritta su invito
Logo di Vodafone UK - Guildford

Risposta di Vodafone UK - Guildford

Hi Carol. Thank you for your review for Storm. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Bry was very helpful

Bry was very helpful

30 aprile 2024
Non scritta su invito
Logo di Vodafone UK - Guildford

Risposta di Vodafone UK - Guildford

Hi Dorothy. Thank you for your review for Bry. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Mo at Guildford was a big help to me…

Mo at Guildford was a big help to me with my new phone. Top service and I left very satisfied!

16 marzo 2024
Non scritta su invito
Logo di Vodafone UK - Guildford

Risposta di Vodafone UK - Guildford

Hi Nicholas,

Thanks for this great review! We're delighted you had such a great experience with Mo.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Francesco is a star!

Francesco in the Guildford Store was an absolute star 🌟 came in with my parents as I am on their account still. As a 32 year old technophobe who is just learning what emojis are (thanks Fran 🎇) I felt very relaxed and at ease. I now have a lovely new phone and can even take it to New Zealand on my next girls trip 🥂

10 febbraio 2024
Non scritta su invito
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Risposta di Vodafone UK - Guildford

Hi Pippa,

Thanks for taking the time to share your feedback with us. It's great to hear you had a lovely experience in store, and even learned something new. Enjoy your trip to New Zealand!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

The staff member that helped (Mo)

The staff member that helped (Mo)
Was really helpful

10 febbraio 2024
Non scritta su invito
Logo di Vodafone UK - Guildford

Risposta di Vodafone UK - Guildford

Hi Carn,

Thank you for your review. We're glad you had a positive experience with Mo.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

We were served by Peter who was lovely…

We were served by Peter who was lovely and very helpful. He made it very easy to upgrade our phones.

Would recommend!!!

6 gennaio 2024
Non scritta su invito
Logo di Vodafone UK - Guildford

Risposta di Vodafone UK - Guildford

Hi Claire. Thank you for your review for Peter. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Partner upgrade

Peter was very helpful in sorting my partner out with a new mobile and moving across

6 gennaio 2024
Non scritta su invito
Logo di Vodafone UK - Guildford

Risposta di Vodafone UK - Guildford

Hi Marc. Thank you for your review for Peter. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Nice store

Nice little store on the high street always willing to answer my questions

12 dicembre 2023
Non scritta su invito
Logo di Vodafone UK - Guildford

Risposta di Vodafone UK - Guildford

Hey Marjory,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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