Our sales assistant was fantastic, Chloe was her name. The previous customer was a little irate about something but we witnessed Chloe handle the situation in a very professional manner. She also sa... Leggi di più
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Sede
Cambia sedeUnit E4 , 40 Friargate, DN31 1ED Freshney Place, GB
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Excellent customer service from Chloe. Bit disappointed had to pay more than I wanted for my data plan, but had no option as it was tied to phone warranty.( refurb I phone 15). Phone due tomorrow so f... Leggi di più
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06/12/25 Aaron at the Freshney Place store absolutely fantastic service. We came in and required two new handsets setting up and all data transferring over. Aaron did this without any issues at all. Y... Leggi di più
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There was a problem with Vodafone computer system so staff (Chloe) unable to complete our new contract on Friday. Went home having been told she would contact us as soon as problem resolved. It was re... Leggi di più
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Dettagli dell'azienda
- Gestore di telefonia mobile
- Negozio di telefoni cellulari
- Internet provider
- Servizio di telefonia e internet
- Provider di servizi per le telecomunicazioni
Informazioni su Vodafone UK - Grimsby
Scritti dall'azienda
Informazioni di contatto
Unit E4 , 40 Friargate, DN31 1ED, Freshney Place, Regno Unito
4,8
Eccellente
336 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
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Le persone hanno visualizzato anche
Went in currys to get new phone took…
Went in currys to get new phone took contract out with Vodafone in 1 hour changed mind contract got cancelled straight away no phone no sim it was in 14days cooling of period took £65 out of bank went back to retailer sent me to Vodafone shop got told only sell phone's don't deal with the problem I had gave me Vodafone number to phone I did took me 2 days get it sorted being on phone for a long time got told they are charging me for use of phone which I didn't have now they are taking money of my £65 for me using phone never had phone or sim but now got told I got to wait 24 day's to get rest of money back lesson of day's never deal with Vodafone again customer service is rubbish 🗑
7 maggio 2026
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Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Chloe was professional
Chloe was professional, polite and knowledgeable...10/10
14 maggio 2026
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Risposta di Vodafone UK - Grimsby
Hey Martin,
Thanks for the lovely review and fantastic support for Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amy and Dave were exceptional and very…
Amy and Dave were exceptional and very friendly
12 maggio 2026
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Risposta di Vodafone UK - Grimsby
Hey Millie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very friendly and helpful
Very friendly and helpful. Good service from Amy and Dave. Thank you
12 maggio 2026
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Risposta di Vodafone UK - Grimsby
Hey Terri,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Our sales assistant was fantastic
Our sales assistant was fantastic, Chloe was her name. The previous customer was a little irate about something but we witnessed Chloe handle the situation in a very professional manner.
She also saved us a couple of pounds per month.
Well done Chloe you're a asset to the team.
29 aprile 2026
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Risposta di Vodafone UK - Grimsby
Hey Sharon,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent customer service from Chloe
Excellent customer service from Chloe. Bit disappointed had to pay more than I wanted for my data plan, but had no option as it was tied to phone warranty.( refurb I phone 15). Phone due tomorrow so fingers crossed it’s described🤞
27 aprile 2026
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Risposta di Vodafone UK - Grimsby
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Risposta di Vodafone UK - Grimsby
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The very nice lady Chloe
The very nice lady Chloe, she listened to what I wanted & took her time to find the right deal for me 😊
25 aprile 2026
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Risposta di Vodafone UK - Grimsby
Hey Jody,
Thanks for the lovely review and fantastic support for Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Amy transferred our phones for us and…
Amy transferred our phones for us and everything moved over swiftly.
21 aprile 2026
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Risposta di Vodafone UK - Grimsby
Hey Jane,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Came in to transfer our information…
Came in to transfer our information from one phone to the new phone. Amy moved it all over for me
Good service
21 aprile 2026
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Risposta di Vodafone UK - Grimsby
Hey Ken,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chloe helped me with my upgrade and was…
Chloe helped me with my upgrade and was very helpful with any questions i had
18 aprile 2026
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Risposta di Vodafone UK - Grimsby
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
My old phones battery was going and I…
My old phones battery was going and I wanted a new battery but after looking found a new battery for the old phone would'nt be beneficial. Amy looked at a few phones for me and we settled on the Samsung A37 and a new tablet to go with the phone. Amy was lovely, we had a good chat and she exchanged my details from one phone to the other.
7 aprile 2026
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Risposta di Vodafone UK - Grimsby
Hey Trudi,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I came in to collect my new phone and…
I came in to collect my new phone and Amy showed me a great offer on a tablet to go with my new phone. She also moved my information from my old phone to my new phone too. A kind lady at the store she has helped me a few fimes
20 marzo 2026
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Risposta di Vodafone UK - Grimsby
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Aaron was a pleasure while setting up…
Aaron was a pleasure while setting up my phone for me
18 marzo 2026
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Risposta di Vodafone UK - Grimsby
Hey Penelope,
Thanks for the lovely review and fantastic support for Aaron.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I came in today to do my upgrade on my…
I came in today to do my upgrade on my sim and Chloe was very helpful and made everything very clear to me
11 marzo 2026
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Risposta di Vodafone UK - Grimsby
Hey John,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Visited grimsby store today .. helped by Chloe
Visited grimsby store today, was looking to update/upgrade my phone, Chloe was extremely helpful and friendly, I'm very happy with my new purchase....
10 marzo 2026
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Risposta di Vodafone UK - Grimsby
Hi Julie ,
Thank you so much for your wonderful review and the amazing support you’ve shown for Chloe —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Chloe sorted us out with a great deal &…
Chloe sorted us out with a great deal & was very friendly & helpful. Definitely recommend going to the Grimsby store.
2 marzo 2026
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Risposta di Vodafone UK - Grimsby
Hey David,
Thanks for the lovely review and fantastic support for Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I've been going to the Grimsby branch…
I've been going to the Grimsby branch for years and Chloe has always been helpful
9 marzo 2026
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Risposta di Vodafone UK - Grimsby
Hey Silviu,
Thanks for the lovely review and fantastic support for Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was helped by Amy in store and she…
I was helped by Amy in store and she help me get new WiFi for my home. Virgin costing too much
6 marzo 2026
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Risposta di Vodafone UK - Grimsby
Hey Stephen,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I came in to store to get the upgrade I…
I came in to store to get the upgrade I wanted and was offered a good deal for a phone, cheaper calls and a new tablet to go with my phone. The lady Amy sorted it all out in store for me and even moved all my information over to my new phone for me too. Good service as usual.
3 marzo 2026
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Risposta di Vodafone UK - Grimsby
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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