I had experiences with 2 different members of the store team on the same day and both were great. Jess and Matt. Both very efficient and professional and each able to assist with my requests. Knowledg... Leggi di più
L'azienda ha risposto
29a High Street, NG31 6PH Grantham, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
I had experiences with 2 different members of the store team on the same day and both were great. Jess and Matt. Both very efficient and professional and each able to assist with my requests. Knowledg... Leggi di più
L'azienda ha risposto
Dennis was extremely helpful and efficient in sorting out my phone problem (embarrassingly fast...I had tried)..and sorting a new contract. He also helped with a new broadband contract...which sav... Leggi di più
L'azienda ha risposto
From the moment I stepped into the Grantham store to sort out upgrade/trade in offer on my Samsung Galaxy phone Darren was very helpful.He walked me through the whole process,giving me options along t... Leggi di più
L'azienda ha risposto
Need a phone for my child before he starts secondary school We were advised on phones and different plans available and all the insurance options Very helpful and polite salesman ( sorry forgot his... Leggi di più
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Scritti dall'azienda
29a High Street, NG31 6PH, Grantham, Regno Unito
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Pavel in Vodafone Grantham has made an experience that I was initially dreading, very bearable and has helped lots. I know where to come to for any issues in the future.

Risposta di Vodafone UK - Grantham
Pavel in the Vodafone Grantham store was great with setting me up with a new phone and tablet. Very happy with the service.

Risposta di Vodafone UK - Grantham
Matthew was great explaining everything about the phones to me and he is an asset to the company!!! I’ve come from the grantham store with my brand new iphone that i am very pleased with.

Risposta di Vodafone UK - Grantham

Risposta di Vodafone UK - Grantham
Really helpful, polite and sorted exactly what we wanted with no hassle. Been a Vodafone customer for many years and popping into the Grantham store is always a pleasure

Risposta di Vodafone UK - Grantham
Great customer service from Matt, honest and informative. Definitely prefer face to face than online or over a phone.
Matt is a true star for Vodafone.

Risposta di Vodafone UK - Grantham
Pavel in the Grantham store was extremely helpful and reassuring. My phone was stolen abroad and he helped me recover most of what I had lost - thank you very much! Fiona

Risposta di Vodafone UK - Grantham
The guy in the Pavel was quick and understood what I wanted

Risposta di Vodafone UK - Grantham
Really good service very patient would totally recommend

Risposta di Vodafone UK - Grantham
Came in to sort a payment issue on our account, sorted easily and straight forward. Very friendly and helpful staff

Risposta di Vodafone UK - Grantham
AJ was brilliant and will be back to upgrade

Risposta di Vodafone UK - Grantham
Went to the Vodafone store spoke to Pavel the assistant manger to look at my contract and options for an upgrade etc. Pavel went above and beyond to help/assist myself. He spotted a discrepancy on my account which then lead to a phone call to Vodafone customer service, which Pavel assisted with and talked me through what needed to be said to try to resolve my issue. Pavel also spoke to the customer service team to make sure I had the correct information and was being dealt with correctly. 100% 5 star service this morning I was in the store nearly 2 hours. Pavel was patient, understanding, sorted my current contract while on the phone to customer service. So once the call had finished I was good to go. Finished off with a call back booked in 6 months to check everything is still all ok with my new contract. Thank you for your time and patience this morning.

Risposta di Vodafone UK - Grantham
Team were great from start to finish

Risposta di Vodafone UK - Grantham
Matthew was brilliant - knew what he was doing and while we waited he was very easy to talk to. I was surprised how easy it was to add a sim card to my contract.

Risposta di Vodafone UK - Grantham
Made us feel very welcome & met the needs we wanted

Risposta di Vodafone UK - Grantham
Quick friendly service, very helpful and sorted my request quickly.

Risposta di Vodafone UK - Grantham
Pavel always is good at helping me when I come in, very friendly and kind, tells me about the grate offers every time

Risposta di Vodafone UK - Grantham
very helpful and friendly always good service which we had pavel

Risposta di Vodafone UK - Grantham

Risposta di Vodafone UK - Grantham
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