Good phone reception what I was not getting when with 02 as my phone kept cutting out, going robotic and putting calls straight to my voicemail and the phone not ringing so I got on line after googlin... Leggi di più
L'azienda ha risposto
94 High Street, PO12 1DS Gosport, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Good phone reception what I was not getting when with 02 as my phone kept cutting out, going robotic and putting calls straight to my voicemail and the phone not ringing so I got on line after googlin... Leggi di più
L'azienda ha risposto
We were passing on our way back to catch the ferry and go home to Southsea. On our list of things to do was go to the portmouth Vodafone. Honestly we are so grateful we came i to your store the help a... Leggi di più
L'azienda ha risposto
Brilliant Carl as he help me as was totally confused regarding package- he was so reassuring, I left the branch feeling relieved but also very happy and relaxed with the service I received from him S... Leggi di più
L'azienda ha risposto
Went into shop with my father in laws phone which hed managed to lock himself out of it Fran and Nick were both so helpful in factory resetting it. When I asked how much they refused payment they even... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
94 High Street, PO12 1DS, Gosport, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Good phone reception what I was not getting when with 02 as my phone kept cutting out, going robotic and putting calls straight to my voicemail and the phone not ringing so I got on line after googling Internet and phone deals and was rang up the very next day. The phone service in store is better than on line for broadband as there is an automated bot voice that tries everything to not put you through to a person but once you do get to speak to a human the service although from a call centre overseas is good. I'm happy to be honest with them and once you are a customer you get offers of other things vodaphone does.

Risposta di Vodafone UK - Gosport
Visited the Vodafone store three times saw Kara on each occasion, she was very helpful and able to explain all about the new phone In a way I could understand without being patronising and talking down to me which is very refreshing as you get older

Risposta di Vodafone UK - Gosport
Kara and nick were very helpful, they found me a better deal than I was paying , thank you

Risposta di Vodafone UK - Gosport
Very helpful information he did a very good job.

Risposta di Vodafone UK - Gosport
We were passing on our way back to catch the ferry and go home to Southsea. On our list of things to do was go to the portmouth Vodafone. Honestly we are so grateful we came i to your store the help and advice, knowledge of your store Manager Frank was to us invaluable needing g to have back up i ternet as cancelling Virgin movie g home a abraud. If hod gone to Portsmouth one would have been given the run around. Bravo Zulu to Frank on your store. Akamune-Miles

Risposta di Vodafone UK - Gosport
Brilliant Carl as he help me as was totally confused regarding package- he was so reassuring, I left the branch feeling relieved but also very happy and relaxed with the service I received from him
So a big thank you!

Risposta di Vodafone UK - Gosport
Alex was very knowledgeable and helpful with showing me different products. He was amazing at being able to explain everything about the different phones and contracts. Thank you Alex I’m a very happy customer!!

Risposta di Vodafone UK - Gosport
Nick was very good at keeping the store clean I was very impressed! Keep up the good work Nick

Risposta di Vodafone UK - Gosport
Frank the store manager was friendly and welcoming. Helped with all our questions and didn't try to pressure us into anything we didn’t want. Would recommend to anyone!

Risposta di Vodafone UK - Gosport
He was very polite, explained everything and made the transfer seemless

Risposta di Vodafone UK - Gosport
Made the transaction and experience simple and easy, lonnie very pleasant lad thanks a lot.

Risposta di Vodafone UK - Gosport
I had an ongoing issue with being charged for YouTube via very me rewards. I made numerous attempts to cancel it myself to know avail. I even spoke with several people on the phone and still I kept getting charged. I even spoke with someone face to face at Fareham branch, and yes still no joy. One last attempt I went into Gosport branch and spoke with a guy called Lonnie. 2 hours I was in there, even got him a coffee it had been so long. But my god what a legend he was, he just wouldn't quit until he found an answer, patience and sheer professionalism sums it up. Just when I thought all hope had been lost he spoke with someone on the phone and sorted it for me though many others did not. He is an asset to your team and I sincerely hope he can get feedback on this message. Perfect.

Risposta di Vodafone UK - Gosport
Excellent service. I was in a panic because my phone kept turning off but I was helped with an amazing gentleman who name escapes me. I believe he maybe the assistant manager. I would highly recommend

Risposta di Vodafone UK - Gosport
Nick/ Frank/ Lonnie was super helpful in store, got me a great deal on my new tariff! Fantastic customer service, couldn’t be more helpful! Fantastic experience 👌

Risposta di Vodafone UK - Gosport
Franc was amazingly helpful and very knowledgeable.
Zero fuss upgrade and sim swap, would 100% recommend

Risposta di Vodafone UK - Gosport
Frank was super helpful and knowledgeable- got me the best deal and the most helpful for roaming abroad. Made it painless - thank you!

Risposta di Vodafone UK - Gosport
Lonnie in store sorted out what has taken 13 hours on the phone, 55 emails and 6 texts. Outstanding support given.

Risposta di Vodafone UK - Gosport
Was really good and really helpful would definitely recommend and come back

Risposta di Vodafone UK - Gosport
Extremely good customer care and informative with the best deals which match what was needed, big thumbs up 👍

Risposta di Vodafone UK - Gosport
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.