Fantastic service from Wayne yesterday, I didn’t purchase anything on this visit as my upgrade wasn’t due quite yet. However he did manage to solve a couple of issues with my current handset, therefor... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit 21 , Hempstead Valley Shopping Centre, ME7 3PB Gillingham, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Joshua has been a real help. He was extremely patient in answering all my questions in explaining my options for a phone upgrade. He was as extensive in researching other options and helping me und... Leggi di più
L'azienda ha risposto
We always prefer to come in store for the excellent, friendly customer service, very helpful and knowledgeable. They arranged a great deal, saving us money, took the time to explain everything and... Leggi di più
L'azienda ha risposto
Clear information and assistance from Adam. Understood what I wanted and was able to find me the best deal at the right price. Was easier than I expected
L'azienda ha risposto
Dettagli dell'azienda
- Gestore di telefonia mobile
- Negozio di telefoni cellulari
- Internet provider
- Servizio di telefonia e internet
- Provider di servizi per le telecomunicazioni
Informazioni su Vodafone UK - Gillingham
Scritti dall'azienda
Informazioni di contatto
Unit 21 , Hempstead Valley Shopping Centre, ME7 3PB, Gillingham, Regno Unito
4,9
Eccellente
301 recensioni
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Le persone hanno visualizzato anche
The retail assistant Josh in the Hempstead store
The retail assistant Josh in the Hempstead store was really helpful and guided us through updating our phone and went above and beyond taking his time making sure everything was done properly.
4 aprile 2026
Non scritta su invito
Risposta di Vodafone UK - Gillingham
Hey Olivia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service by Dylan
Great service by Dylan, managed to get us a good deal which we're very happy with.
24 marzo 2026
Non scritta su invito
Risposta di Vodafone UK - Gillingham
Hey Alex,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Spoke with Wayne in the Hempstead store…
Spoke with Wayne in the Hempstead store and arranged for a better sim only deal and second phone, both of which I needed and went in for. Really happy with the outcome and service.
23 marzo 2026
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Risposta di Vodafone UK - Gillingham
Hey Mark,
Thanks for the lovely review and fantastic support for Wayne.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Adam
Adam. Hi thank you Adam for all your help and very understanding towards me and you was very kind thank you for all your help
19 marzo 2026
Non scritta su invito
Risposta di Vodafone UK - Gillingham
Hey Teresa,
Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Finally Bearable Experience
Anna was welcoming , friendly, and respectful from the minute I walk in the shop . She made 100 % of the experience bearable. Thank God she was there . Thank you .
19 marzo 2026
Non scritta su invito
Risposta di Vodafone UK - Gillingham
Hey Charlotte,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Dylan was absolutely helpful
Dylan was absolutely helpful, he got me a new phone and mived all data onto the new phone
18 marzo 2026
Non scritta su invito
Risposta di Vodafone UK - Gillingham
Hey Lynda,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had a wifi dongle with them they screwed my credit rating with their error
Had a wifi dongle with them, they never honoured the cancellation and then kept chasing me for money and went on to my credit rating and screwed up my record completely. I am still dealing with the fallout of it. I will NEVER use them again. Even the store in Hempsted Valley when I went for help was useless - refused to help because I couldn't provide reference to a device i no longer had. And no-one bothered to look into it, despite going there twice.
UPDATE - reach out what for? You have already done the damage andni have tried to resolve this for mnay months with noone from your team (store or online) being remotely interested or helpful. You have damaged my credit , my credit limit that have been lowered as a result of your putting a mark on my credit record. It is disguisting that you csn do that with no consequence and all you can do ia direct me to a phone line that noone answers at best of times, or are not helpful. I will NEVER use your company and tell evwryone about my experience. Disgraceful behaviour without any consequences.
16 marzo 2026
Non scritta su invito
Risposta di Vodafone UK - Gillingham
Hey Edyta Bowles,
We sincerely apologize for the problems you've faced with our service. We assure you that our customers are out topmost priority.
This is not the experience we want to provide, and we regret any inconvenience it has caused. We take this issue you've faced very seriously and address it internally to ensure it does not happen.
We definitely don't want you to have a bad experience. You can reach out to the Broadband team to check for further details by calling 0333 304 0191 or chatting with them via LiveChat here: http://vodafone.uk/2LCJiTm.
Thanks,
Vodafone Social Media Team
Adam was very helpful in finding my new…
Adam was very helpful in finding my new contact with me and getting what I needed.
14 marzo 2026
Non scritta su invito
Risposta di Vodafone UK - Gillingham
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I have been with Vodafone since 2015…
I have been with Vodafone since 2015 and I honestly can not fault them always helped me no matter what my require was. Today I have been in store to do an upgrade and all the team have been helpful and especially Chloe who had sure I got the best deal possible. Thank you all
13 marzo 2026
Non scritta su invito
Risposta di Vodafone UK - Gillingham
Hey Klara,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brilliant advice
10 marzo 2026
Non scritta su invito
Risposta di Vodafone UK - Gillingham
Hey Margaret,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Adam’s well informed
Adam’s well informed, kept us updated all the way, very helpful and portrayed good/welcoming communicational skills
8 marzo 2026
Non scritta su invito
Risposta di Vodafone UK - Gillingham
Hey Emily,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Risposta di Vodafone UK - Gillingham
Hey Brandon,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Risposta di Vodafone UK - Gillingham
Hey Shannon,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kate in Vodafone
Kate was fantastic and really helped me to look at all Apple phone options as I wanted to sticks with what I knew. I was able to look through refurbished phones as well as the latest models and didn’t feel pushed into getting the latest or most expensive. I was asked all the right questions when it came to what I use my phone for including if I go abroad which I had forgotten about and got a really great EU roaming package. I have been with Vodafone for years and always find the customer experience brilliant. Thanks to Wayne as well for assisting Kate when it came to showing me the orange colour of his own phone and collecting mine. Both of them were very helpful and welcoming.
6 marzo 2026
Non scritta su invito
Risposta di Vodafone UK - Gillingham
Hey V Madden,
Thanks for the lovely review and fantastic support for Kate.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Helpful
Dylan was so helpful, I was hesitant to change providers but he helped make the process from start to finish so easy.
21 febbraio 2026
Non scritta su invito
Risposta di Vodafone UK - Gillingham
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Adam was very helpful and explained…
Adam was very helpful and explained everything. Completed my upgrade with no problems.
2 marzo 2026
Non scritta su invito
Risposta di Vodafone UK - Gillingham
Hey Sonia,
Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Risposta di Vodafone UK - Gillingham
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really helpful
Really helpful, was happy to go through all the options with me to find what suited me best. Friendly and professional
28 febbraio 2026
Non scritta su invito
Risposta di Vodafone UK - Gillingham
Hey Stephanie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Anna was very efficient and friendly…
Anna was very efficient and friendly today. I also visited last week and Chloe was equally as helpful and bit very knowledgable
28 febbraio 2026
Non scritta su invito
Risposta di Vodafone UK - Gillingham
Hey John,
Thanks for the lovely review and fantastic support for Anna.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Friendly and extremely helpful service…
Friendly and extremely helpful service thank you. Served by Anna who excellent thank you
24 febbraio 2026
Non scritta su invito
Risposta di Vodafone UK - Gillingham
Hey Nikki,
Thanks for the lovely review and fantastic support for Anna.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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