Vodafone UK - Galashiels Recensioni 

141
TrustScore 5 su 5

4,9

67/69 Channel Street, TD1 1BN Galashiels, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I came in regarding upgrading my phone contract and wanted to speak to someone face to face. Kaitlyn was super helpful and dealt with all my questions professionally and friendly. Very refreshing expe... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I came in to get my information transferred to my new phone as I was struggling. Kaitlyn was very patient and got everything sorted for me - very happy with the service and would return again!

L'azienda ha risposto

Valutata 5 stelle su 5

I came into store with an issue with my phone, staff member called Kaitlyn assisted with this, she gave me confidence that she was able to fix this and reassured me that it was a quick fix, thanks Kai... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Brilliant experience with setting phone up. Everyone greeted me with a smile, however one lady, I believe her name was Kaitlyn. She helped me set my phone up, explained everything with extreme patienc... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • 67/69 Channel Street, TD1 1BN, Galashiels, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

141 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(141)

39.826 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

The team were fantastic from start to…

The Dumfries team were fantastic from start to finish. My elderly mother in law was really concerned about changing her HBB but all plain sailing with no complications at all. Vicky was outstanding and explained every step fully.

27 febbraio 2024
Non scritta su invito
Logo di Vodafone UK - Galashiels

Risposta di Vodafone UK - Galashiels

Hi there Gail,

Thanks for this great feedback! We're so happy you had such a fantastic experience with Vicky. Thank you for choosing Vodafone.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Newboadband package better than old…

Newboadband package better than old thank you

26 febbraio 2024
Non scritta su invito
Logo di Vodafone UK - Galashiels

Risposta di Vodafone UK - Galashiels

Hey there,

Thanks for reviewing and sharing your feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

A very warm welcome from Joy.She has…

A very warm welcome from Joy.She has the patience of a saint.She upgraded my mobile and explained everything.Such a difference to The Gyle,Edinburgh Vidafone Shop.Joy is a real credit and I will certainly recommend the Gala store to anyone.5* service.Thank you.
Margot
McMurdo

23 febbraio 2024
Non scritta su invito
Logo di Vodafone UK - Galashiels

Risposta di Vodafone UK - Galashiels

Hi Margot,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Joy was amazing in the Galashiels…

Joy was amazing in the Galashiels branch.
Best customer service I had in a long time

27 gennaio 2024
Non scritta su invito
Logo di Vodafone UK - Galashiels

Risposta di Vodafone UK - Galashiels

Hi Gareth,

We're pleased to hear about your recent experience. Thank you for taking the time to review and share this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Happy with new phone lower monthly bill

23 gennaio 2024
Non scritta su invito
Logo di Vodafone UK - Galashiels

Risposta di Vodafone UK - Galashiels

Hi Angie,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great team

Helpful, friendly, advisors. My concerns with the billing layout were quickly answered.

13 dicembre 2023
Non scritta su invito
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Risposta di Vodafone UK - Galashiels

Hey Graeme,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

A good experience

Simon was very good at answering my questions about the different phones and air time plans that I was interested in. He then suggested the best phone and plan for me.

27 dicembre 2023
Non scritta su invito
Logo di Vodafone UK - Galashiels

Risposta di Vodafone UK - Galashiels

Hey Alan,

It's great to hear your feedback. Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Very good and helpful Simon was

21 novembre 2023
Non scritta su invito
Logo di Vodafone UK - Galashiels

Risposta di Vodafone UK - Galashiels

Hi Emily. Thank you for your review for Simon. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Hamish was great getting me a new phone

15 novembre 2023
Non scritta su invito
Logo di Vodafone UK - Galashiels

Risposta di Vodafone UK - Galashiels

Hi Dean,

Thanks for taking your time to leave this review for Hamish.

We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valutata 5 stelle su 5

Great service from Simon and Joy

Great service from Simon and Joy. Very helpful solving a problem.

30 ottobre 2023
Non scritta su invito
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Risposta di Vodafone UK - Galashiels

Hi Susan,

Thanks for taking the time to review and share this great feedback, we appreciate it.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

My experience at Vodafone Galashiels…

My experience at Vodafone Galashiels last week was superb! Thanks for helping me get a great deal on my new phone!

19 ottobre 2023
Non scritta su invito
Logo di Vodafone UK - Galashiels

Risposta di Vodafone UK - Galashiels

Hi Michelle

Thanks for taking the time to write such a great review! We're delighted that our Galashiels team were able get you sorted with a great deal. If you ever need further help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks again, Vodafone Social Media Team

Valutata 5 stelle su 5

App query

Acted very professional and was very clear and understanding 😃. Spoke to Georgia.

25 ottobre 2023
Non scritta su invito
Logo di Vodafone UK - Galashiels

Risposta di Vodafone UK - Galashiels

Hi Peter,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Good

Good, helpful and friendly staff who allowed me to make a well formed decision on my next contract

18 agosto 2023
Non scritta su invito
Logo di Vodafone UK - Galashiels

Risposta di Vodafone UK - Galashiels

Hi Katie. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great service as always from the…

Great service as always from the fantastic team. Keep up the good work!!

22 agosto 2023
Non scritta su invito
Logo di Vodafone UK - Galashiels

Risposta di Vodafone UK - Galashiels

Hey Fraser,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Friendly and knowledgeable staff

Friendly and knowledgeable staff! Great service will return again

26 agosto 2023
Non scritta su invito
Logo di Vodafone UK - Galashiels

Risposta di Vodafone UK - Galashiels

Hey Mo,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Very nice

Very nice and helpful

18 luglio 2023
Non scritta su invito
Logo di Vodafone UK - Galashiels

Risposta di Vodafone UK - Galashiels

Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

The staff was very friendly and helpful.

13 luglio 2023
Non scritta su invito
Logo di Vodafone UK - Galashiels

Risposta di Vodafone UK - Galashiels

Hey Shayan,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Outstanding service.....

Outstanding service from the boys yesterday and today....
My mobile phone had died and the boys were extremely helpful and spent over 2hrs fixing my issue. They were extremely polite and professional and I cannot thank them enough....
I will be passing this info onto friends and family....

8 luglio 2023
Non scritta su invito
Logo di Vodafone UK - Galashiels

Risposta di Vodafone UK - Galashiels

Hi Sarah. Thank you for your review. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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