Vodafone UK - Farnham Recensioni 

171
TrustScore 5 su 5

4,9

32 The Borough, GU9 7NJ Farnham, GB


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Valutata 5 stelle su 5

Daniel (Manager) saved my day after I had lost the will to live with Vodafone Corporate; he listens and provides intelligent thoughtful solutions which single handedly has retained my company’s busine... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Visit to vodafone There are no words to express my appreciation of Nicky at Farnham Vodafone. She completely calmed me down after a very stressful time in Italy and sorted all my problems out within... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

This was the most awesome experience EVER. Darren at the Farnham branch spent ages helping me get my e-sim sorted for me, he was thoroughly helpful, patient and friendly throughout the 30-40 or so min... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Nikki, who served us was excellent. She made every effort to ensure our needs were met and she was mindful of getting the best deal. She answered all our queries whilst updating other customers who we... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • 32 The Borough, GU9 7NJ, Farnham, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

171 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(171)

41.223 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Really helpful!

They are very friendly and helpful in the shop. We asked lots of questions and they answered them in an uncomplicated way.
I’d definitely go back again if I needed help with my phone.

30 dicembre 2024
Non scritta su invito
Logo di Vodafone UK - Farnham

Risposta di Vodafone UK - Farnham

Hi Steve. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great knowledge

Great knowledge, helped me a lot in choosing the correct phone and plan for my needs, especially Paul.

30 dicembre 2024
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Risposta di Vodafone UK - Farnham

Hi Dan. Thank you for your review for Paul and the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Staff are highly knowledgeable about…

Staff are highly knowledgeable about the products on offer and were very helpful helping me understand my problem. Paul made sure I was happy, I'll definitely be returning.

29 dicembre 2024
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Risposta di Vodafone UK - Farnham

Hi John. Thank you for your review for Paul and the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Staff are always really helpful when…

Staff are always really helpful when I've had a problem with my phone. Great knowledge especially paul.
Great service

30 dicembre 2024
Non scritta su invito
Logo di Vodafone UK - Farnham

Risposta di Vodafone UK - Farnham

Hi Natalie. Thank you for your review for the team. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Dan was absolutely amazing

Dan was absolutely amazing. I thought my case would be complicated, but he made it nice, easy, and smooth ! As it was my third visit here at the store, I can say that all the staff are very helpful!

12 dicembre 2024
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Risposta di Vodafone UK - Farnham

Hi Monika,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

From the moment I walked in the store…

From the moment I walked in the store door the team were welcoming and engaging. I was worried about the swap over from one phone to another but nothing was too much trouble. Paul took control and transferred everything from my old phone to the new one. Also making sure I went away with the correct chargers. I would not hesitate in coming back or recommending the Farnham Team.

Thank you

2 dicembre 2024
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Risposta di Vodafone UK - Farnham

Hey John, Thanks for your aweome feedback. It sounds like Paul did a fantastic job making your upgrade as smooth as possible. Hope you're loving your new phone.
Thanks again, The Vodafone Social Media Team

Valutata 5 stelle su 5

Dan was excellent

30 novembre 2024
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Risposta di Vodafone UK - Farnham

Hi there,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Vodaphone store -Farnham

Excellent service, most friendly and helpful from Adam!

Adam's friendly advice and assistance in Vodafone's store at Farnham really helped with my mobile .I am not comfortable with IT and technical stuff so really appreciated Adam's very patient and practical help

21 novembre 2024
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Risposta di Vodafone UK - Farnham

Hi Anthony,

Thanks for your review and great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Great service from the farnham store!

Great service from the farnham store!

26 ottobre 2024
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Risposta di Vodafone UK - Farnham

Thank you for your review Ellie. It's always good to read such complimentary feedback.
Thanks again, The Vodafone Social Media Team

Valutata 5 stelle su 5

Lovely store helpful staff.

Lovely store helpful staff.

19 ottobre 2024
Non scritta su invito
Logo di Vodafone UK - Farnham

Risposta di Vodafone UK - Farnham

Hi Alex,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in store.

Thanks,
The Vodafone Social Media Team

Valutata 5 stelle su 5

Extremely helpful amd worth coming in store!

The lady who helped us, Nicola, was very experienced and friendly. Helped us find a solution really quickly and managed to save me £6 a month off my current deal with Vodafone. Excellent service and well worth visiting instore.

2 ottobre 2024
Non scritta su invito
Logo di Vodafone UK - Farnham

Risposta di Vodafone UK - Farnham

Hi John,

This is lovely feedback for Nicola. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valutata 5 stelle su 5

amazing

Nikki was really kind and patient she explained everything with a friendly smile

20 settembre 2024
Non scritta su invito
Logo di Vodafone UK - Farnham

Risposta di Vodafone UK - Farnham

Hey Dimitra,

Thanks for the feedback and support for Nikki, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Good service

16 settembre 2024
Non scritta su invito
Logo di Vodafone UK - Farnham

Risposta di Vodafone UK - Farnham

Hello, Alan,

This is fantastic to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Helped my problem.

22 agosto 2024
Non scritta su invito
Logo di Vodafone UK - Farnham

Risposta di Vodafone UK - Farnham

Hello,

Thanks for the feedback and support, we really appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Fantastic service from both Nicki & team

Fantastic service from both Nicki and Adam to find the right deals (for 3 phones) for us.

This was a return visit having received a great service 2 years ago from Nicki when we first took out our contracts.

Many thanks
Andrew

16 agosto 2024
Non scritta su invito
Logo di Vodafone UK - Farnham

Risposta di Vodafone UK - Farnham

Hey Andrew,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Nikki and Adam excellent

Nikki and Adam were absolutely phenomenal and went above and beyond to help us staying late on a Friday evening to make sure we got exactly what we needed.

16 agosto 2024
Non scritta su invito
Logo di Vodafone UK - Farnham

Risposta di Vodafone UK - Farnham

Hey Sophie,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 1 stelle su 5

Following a WhatsApp chat with a number…

Following a WhatsApp chat with a number of neighbours in Southeast Farnham, it is their universal experience of unacceptably poor reception using Vodafone over a long period of time.

1 agosto 2024
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Logo di Vodafone UK - Farnham

Risposta di Vodafone UK - Farnham

Hey Alan,

I know how frustrating signal and connection issues can be. If you pop your postcode into the Network Status Checker here: https://vodafone.uk/330ItxS you'll be able to see if there are any issues, outages or maintenance works in an area that could be impacting your service.

Maintenance will be highlighted by a screwdriver symbol. You can click on this and it will tell you if there is an expected end time for the work.
Network Issues and outages have a yellow triangle which you can click and sign up for updates.

You can also see the expected speeds you can achieve in any postcode. If you are getting very low speeds, or your signal is worse than the checker suggests and there are no issues in the area, please come and get in touch with my team via Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY so we can look into this for you.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Paul was excellent

Paul was excellent.
Looked at options and helped find the best choice for the 4 accounts and helped make good savings on charges.

1 agosto 2024
Non scritta su invito
Logo di Vodafone UK - Farnham

Risposta di Vodafone UK - Farnham

Hi PH,

Thanks for your review and feedback for Paul.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Good service 👍 👌

Good service 👍 👌

30 luglio 2024
Non scritta su invito
Logo di Vodafone UK - Farnham

Risposta di Vodafone UK - Farnham

Hey Michael.

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

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