Vodafone UK - Farnham Recensioni 

181
•
TrustScore 5 su 5

4,9

32 The Borough, GU9 7NJ Farnham, GB

•

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Daniel dealt with my malware issue on my phone quickly and efficiently. He gave me lots of useful advice too, all at no cost. Would heartily recommend. Big car park behind the shop so no worries about... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I had an excellent experience with amazing help, support and advice from Nikki the Farnham Vodafone store manager. I couldn't resolve my problems over the phone - it turned out to be very complicated... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

First class! I particular choose to visit the Farnham branch because Nikki and colleagues are second to none in the high street tech industry - providing a perfect balance of customer service and gett... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Visited Farnham Vodafone a number of times over the last 10 years. Seen various different staff members and every one has been helpful, friendly and knowledgeable. They have explained things, found s... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • 32 The Borough, GU9 7NJ, Farnham, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

181 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(181)

42.851 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Visit to vodafone

Visit to vodafone
There are no words to express my appreciation of Nicky at Farnham Vodafone. She completely calmed me down after a very stressful time in Italy and sorted all my problems out within minutes. What a woman! You must never, ever let her leave...she is Vodafone's greatest asset (she has sorted me out on numerous occasions) and I recommend Vodafone Farnham, and especially Nicky (though they are ALL excellent) to all my friends. A huge thank you from me...I will sleep tonight thanks to Nicky!

15 maggio 2026
Non scritta su invito
Logo di Vodafone UK - Farnham

Risposta di Vodafone UK - Farnham

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great service from Nikki today

Great service from Nikki today

12 maggio 2026
Non scritta su invito
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Risposta di Vodafone UK - Farnham

Hey Lana,

Thanks for the lovely review and fantastic support for Nikki.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Very helpful staff

Very helpful staff

7 maggio 2026
Non scritta su invito
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Risposta di Vodafone UK - Farnham

Hey Clive,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Knowledgeable & helpful

Knowledgeable & helpful

30 aprile 2026
Non scritta su invito
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Risposta di Vodafone UK - Farnham

Hey Andy,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 1 stelle su 5

Disappointing Customer Service

My new phone stopped working a few weeks after leaving the shop and Connor, who sold me it, refused to help completely so I will now be taking my business elsewhere!

30 aprile 2026
Non scritta su invito
Logo di Vodafone UK - Farnham

Risposta di Vodafone UK - Farnham

Hey EB,

Thanks for the lovely review and fantastic support for Connor.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Adam - a really helpful assistant.

My wife and I both had queries on our accounts. Spoke to a young man called Adam who was tremendously helpful. Nothing was too much trouble - he explained everything and didn’t rush us. He is a credit to the company.

22 aprile 2026
Non scritta su invito
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Risposta di Vodafone UK - Farnham

Hey Roger,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

10/10 Customer Experience

Met with Connor - great customer experience all around. He was Polite, understanding, and helped walk me through what was the best option for my situation. 10/10 recommended.

19 aprile 2026
Non scritta su invito
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Risposta di Vodafone UK - Farnham

Hey Ben,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Paul at the Farnham branch was awesome!

Paul at the Farnham branch was exceptionally supportive and went above and beyond. He was a real credit to the store and the brand. Top guy.

14 aprile 2026
Non scritta su invito
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Risposta di Vodafone UK - Farnham

Hey Tara,

Thanks for the lovely review and fantastic support for Paul.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great service from nikki

Great service from nikki1

28 marzo 2026
Non scritta su invito
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Risposta di Vodafone UK - Farnham

Hey Yvonne,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Exceptional level of service I run a…

Exceptional level of service I run a Charity and have over 1000 contacts and Nikki in Farnham spent massive amount of time and energy restoring context and details and ensuring that I was reconnected. I struggled with technology so incredibly grateful, top class service

8 marzo 2026
Non scritta su invito
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Risposta di Vodafone UK - Farnham

Hey Richard,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great service

Excellent service from Thomas in Farnham store, helped myself and my husband with our SIM only plans

22 febbraio 2026
Non scritta su invito
Logo di Vodafone UK - Farnham

Risposta di Vodafone UK - Farnham

Hey Sharon,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Super helpful staff and advices as…

Super helpful staff and advices as always

28 febbraio 2026
Non scritta su invito
Logo di Vodafone UK - Farnham

Risposta di Vodafone UK - Farnham

Hey Damien,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

I recently visited the Vodafone Farnham…


I recently visited the Vodafone Farnham store and had a very positive experience. The staff were friendly, approachable, and genuinely helpful from the moment I
walked in. I needed advice about upgrading my contract and improving my signal coverage at home, and the team took the time to explain all my options clearly without any pressure to upsell.

The store itself is clean, modern, and well-organised, making it easy to browse devices and accessories. I especially appreciated how patient the staff were while answering my questions and setting up my new phone — they made sure everything was transferred properly before I left.

Customer service can sometimes feel rushed in mobile phone shops, but that definitely wasn’t the case here. The team were professional, knowledgeable, and efficient throughout.

Overall, I would highly recommend the Farnham Vodafone store if you’re looking for honest advice and excellent customer service. A smooth and stress-free experience from start to finish.

24 febbraio 2026
Non scritta su invito
Logo di Vodafone UK - Farnham

Risposta di Vodafone UK - Farnham

Hey Akshay,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Had great customer service from Paul.

Had great customer service from Paul.

19 febbraio 2026
Non scritta su invito
Logo di Vodafone UK - Farnham

Risposta di Vodafone UK - Farnham

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

I’d like to share some really positive…



I’d like to share some really positive feedback about Paul at Vodafone Farnham. From the moment I walked in, he was welcoming, professional, and genuinely eager to help. He took the time to fully understand what I needed, explained all the options clearly without any pressure, and made sure I felt confident in my decision.

Paul’s knowledge of the products and services was excellent, and he went above and beyond to ensure everything was set up perfectly before I left. What really stood out was his patience and friendly approach — nothing felt rushed, and no question was too much trouble.

It’s rare to receive such attentive and personable customer service, and Paul is a real credit to the Vodafone Farnham team. Thank you for making the whole experience smooth and stress-free!

12 febbraio 2026
Non scritta su invito
Logo di Vodafone UK - Farnham

Risposta di Vodafone UK - Farnham

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Nikki was really helpful and kind

Nikki was really helpful and kind, explained really well about the sim only data plan. Really pleased!!

16 febbraio 2026
Non scritta su invito
Logo di Vodafone UK - Farnham

Risposta di Vodafone UK - Farnham

Hey Rianna,

Thanks for the lovely review and fantastic support for Nikki.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Looked after by Nicky this morning

Looked after by Nicky this morning, my son had deleted my number and ported it to his phone! Thank God she sorted it. So grateful and the service was excellent. Thanks so much - highly recommended

17 gennaio 2026
Non scritta su invito
Logo di Vodafone UK - Farnham

Risposta di Vodafone UK - Farnham

Hey Ben,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

I visited Vodafone Farnham about an…

I visited Vodafone Farnham about an enquiry about my account, the team were very helpful and I am very appreciative that the took their time to explain things correctly to myself

12 gennaio 2026
Non scritta su invito
Logo di Vodafone UK - Farnham

Risposta di Vodafone UK - Farnham

Hey James,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Nikki (Farnham)

Nikki, who served us was excellent. She made every effort to ensure our needs were met and she was mindful of getting the best deal. She answered all our queries whilst updating other customers who were waiting. There were significant distractions outside the venue but Nikki and Luke were cheerful and professional throughout. She is a credit to vodaphone

7 gennaio 2026
Non scritta su invito
Logo di Vodafone UK - Farnham

Risposta di Vodafone UK - Farnham

Hey,

Thanks for the lovely review and fantastic support for Nikki and Luke.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Faultless was served by Luke

27 dicembre 2025
Non scritta su invito
Logo di Vodafone UK - Farnham

Risposta di Vodafone UK - Farnham

Hey Angelique,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

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