Vodafone UK - Elgin Recensioni 

97
•
TrustScore 5 su 5

4,9

134 High Street, IV30 1BW Elgin, GB

•

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Valutata 5 stelle su 5

Callum was friendly, professional, and helpful throughout my visit. He took the time to help with what I needed and explained everything clearly, without making me feel rushed or stupid Overall, I... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Both Kyle yesterday and Sophie today were extremely patient, helpful and informative on my purchase of a new phone. So glad Vodafone opened a store in Elgin. You were missed!

L'azienda ha risposto

Valutata 5 stelle su 5

I spoke to Callum who was really helpful and explained how I could renew my contract to a better deal. He was very cheerful and kind. I've been with Vodafone for many years and they've always loo... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The Elgin Vodaphone store only recently opened and judging by the queues, is really needed. I want to commend the staff - a crew of 5, meaning only 2-3 are able to be front of store and helping custom... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • 134 High Street, IV30 1BW, Elgin, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

97 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(97)

42.728 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Tegan was well-informed and polite

Tegan was well-informed and polite, explaining each step and choice clearly.

19 settembre 2026
Non scritta su invito
Logo di Vodafone UK - Elgin

Risposta di Vodafone UK - Elgin

Hey Mike,

Thanks for the lovely review and the fantastic support you’ve shown for Tegan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Vodafone in Elgin

Both Kyle yesterday and Sophie today were extremely patient, helpful and informative on my purchase of a new phone. So glad Vodafone opened a store in Elgin. You were missed!

17 settembre 2026
Non scritta su invito
Logo di Vodafone UK - Elgin

Risposta di Vodafone UK - Elgin

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team.

Valutata 5 stelle su 5

Callum was friendly

Callum was friendly, professional, and helpful throughout my visit. He took the time to help with what I needed and explained everything clearly, without making me feel rushed or stupid

Overall, I was very happy with the service I received and would definitely recommend this Vodafone shop and Callum help to others.

16 settembre 2026
Non scritta su invito
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Risposta di Vodafone UK - Elgin

Hey Amy,
Thanks for the lovely review and fantastic support for Callum.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Super helpful

In store with strange pop ups on my phone and could hardly used it.
Tegan had it fixed in no time ! Amazing service

7 settembre 2026
Non scritta su invito
Logo di Vodafone UK - Elgin

Risposta di Vodafone UK - Elgin

This is fantastic to hear! We really appreciate the feedback about the quick resolution of your phone's issues.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

Valutata 5 stelle su 5

The service we received at your Elgin…

The service we received at your Elgin store from Tegan was first class,she was very helpful and a delight to talk to, Nothing was a problem and she was very knowledgeable and attentive.

4 settembre 2026
Non scritta su invito
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Risposta di Vodafone UK - Elgin

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Was served by Callum who was very…

Was served by Callum who was very helpful in getting my sim sorted. Callum made us feel welcomed and was very friendly in approach.

2 settembre 2026
Non scritta su invito
Logo di Vodafone UK - Elgin

Risposta di Vodafone UK - Elgin

Hey Leona,

Thanks for the lovely review and fantastic support for Callum.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Quick and professional

Quick, professional, good communication skills and friendly

2 settembre 2026
Non scritta su invito
Logo di Vodafone UK - Elgin

Risposta di Vodafone UK - Elgin

Hey Ben,

Thanks for the lovely review and fantastic support for staff.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Really helpful.

I spoke to Callum who was really helpful and explained how I could renew my contract to a better deal.
He was very cheerful and kind.
I've been with Vodafone for many years and they've always looked after me. Their coverage is far better up here in the north east of Scotland, than any other provider. They are also better value for money.
Their new premises are much better than the old one was too.

1 settembre 2026
Non scritta su invito
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Risposta di Vodafone UK - Elgin

Hey Mrs L Brown,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Phone problem

Had a problem with my phone spoke to Callum in the shop who was very pleasant and knowledgeable had it fixed in no time, great service.

31 agosto 2026
Non scritta su invito
Logo di Vodafone UK - Elgin

Risposta di Vodafone UK - Elgin

Hey Marshall,

Thanks for the lovely review and fantastic support for Callum.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Best Store

great staff, very easy to understand, and fun chats

26 agosto 2026
Non scritta su invito
Logo di Vodafone UK - Elgin

Risposta di Vodafone UK - Elgin

Hey Andrew,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Good customer service

Good customer service, Callum was very friendly and explained everything in clear and simple ways. Would gladly come back in the future.

25 agosto 2026
Non scritta su invito
Logo di Vodafone UK - Elgin

Risposta di Vodafone UK - Elgin

Hey *CUSTOMER NAME*,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

The service has been excellent.Callum…

The service has been excellent.Callum talked us through various options and gave us good advice.I would recommend Vodafone in Elgin and I delighted the company has returned !

6 agosto 2026
Non scritta su invito
Logo di Vodafone UK - Elgin

Risposta di Vodafone UK - Elgin

Hey Wilma,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Callum & staff @ the new Elgin Vodaphone Store

The Elgin Vodaphone store only recently opened and judging by the queues, is really needed. I want to commend the staff - a crew of 5, meaning only 2-3 are able to be front of store and helping customers. Callum was so patient, chilled and super clear and professional in how he explained and resolved my mobile phone problems and then went on to set me up with a new account for my broadband, finding every saving possible, something I could never have done alone at home. The staff were doing so well, when each customer, especially those buying new phones, needs almost an hour of time. This store saves Moray residents a long journey to Inverness or Aberdeen and so will probably be busy for the foreseeable future. I'd like to suggest a water cooler, coffee machine and a shelf of books about communication, technology etc. It could become quite a hub for the town. Many thanks Callum, I was impressed by your calm friendly manner & focus and how you explained everything at a good pace and with clarity & never made me feel daft as an elderly digital newbie.

5 agosto 2026
Non scritta su invito
Logo di Vodafone UK - Elgin

Risposta di Vodafone UK - Elgin

Hey Beverley,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Always a pleasure going to Vodafone…

Always a pleasure going to Vodafone Elgin and seeing the staff there such as Rennie, Katie, Agnieszka and Dan who are always helpful and willing to help. Such a shame it's closing due to the center it's in closing, hopefully a new premises is opened soon in Elgin.

18 gennaio 2025
Non scritta su invito
Logo di Vodafone UK - Elgin

Risposta di Vodafone UK - Elgin

Hello, Conner,

It's great to hear about the positive experience which you received in store from the team, and we appreciate you taking the time to leave a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Conner was an absolute legend.

Conner was very helpful, absolute legend.

17 gennaio 2025
Non scritta su invito
Logo di Vodafone UK - Elgin

Risposta di Vodafone UK - Elgin

Hello, Dan,

Thanks for letting us know what an amazing job Conner did at getting everything sorted for you!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Came in with major problems with my…

Came in with major problems with my email adding details to my wallet
Santa came early all sorted in reindeer time

21 dicembre 2024
Non scritta su invito
Logo di Vodafone UK - Elgin

Risposta di Vodafone UK - Elgin

Hey Alex, I didn't know he was working for us, but I suppose he does like a red uniform 😆 Have a great Christmas, The Vodafone Social Media Team

Valutata 5 stelle su 5

Friendly efficient service

Friendly efficient service from Agnieszka. Nothing was a problem. Was an easy and efficient service all round.

18 dicembre 2024
Non scritta su invito
Logo di Vodafone UK - Elgin

Risposta di Vodafone UK - Elgin

Hi Brian. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great customer service from Agnieszka

Great customer service from Agnieszka

4 dicembre 2024
Non scritta su invito
Logo di Vodafone UK - Elgin

Risposta di Vodafone UK - Elgin

Hi Tasha,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Thank you Katie

Thank you Katie, your a star sorting out the phone issue

2 dicembre 2024
Non scritta su invito
Logo di Vodafone UK - Elgin

Risposta di Vodafone UK - Elgin

Thanks for your feedback for Katie. I'm glad she was able ot help resolve your issue.
All the best, The Vodafone Social Media team

Valutata 5 stelle su 5

Conner upgraded me to a new phone and…

Conner upgraded me to a new phone and took into consideration what I needed and what phone I would like. Good deals were provided and pleased with the service in store, thanks

30 novembre 2024
Non scritta su invito
Logo di Vodafone UK - Elgin

Risposta di Vodafone UK - Elgin

Hi Barry,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

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