Luke at Dereham Vodafone should be CEO of Vodafone customer service 10/10 helped me more than anyone else at any other phone shop ever... Been a Vodafone customer for 14 years and would never leave...... Leggi di più
L'azienda ha risposto
Sede
Cambia sede5 High Street, NR19 1DZ East Dereham, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I would like to express my gratitude to the staff at the East DEREHAM Branch who could not have done more to help me. They were polite extremely helpful and nothing was too much trouble. I wanted to... Leggi di più
L'azienda ha risposto
Great service from Vodafone in Dereham. They were so patient and helpful and set us up with temporary internet before our broadband was installed (I didn't even know this was a thing!) Which was espec... Leggi di più
L'azienda ha risposto
I dont quite understand how to put into words how good the salesperson I saw was. Joshua was patient, understanding, easy to talk to and above all else, a good laugh. Also a damn fine looking individu... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Gestore di telefonia mobile
- Negozio di telefoni cellulari
- Internet provider
- Servizio di telefonia e internet
- Provider di servizi per le telecomunicazioni
Informazioni su Vodafone UK - East Dereham
Scritti dall'azienda
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informazioni di contatto
5 High Street, NR19 1DZ, East Dereham, Regno Unito
4,9
Eccellente
140 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Luke at Dereham Vodafone
Luke at Dereham Vodafone should be CEO of Vodafone customer service 10/10 helped me more than anyone else at any other phone shop ever... Been a Vodafone customer for 14 years and would never leave... I will now not visit any other Vodafone shop (not that any are bad just can't get better haha)
29 agosto 2026
Non scritta su invito
Risposta di Vodafone UK - East Dereham
Hey James,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The staff have been fantastic
The staff have been fantastic. They set up my new phone and moved all my stuff
27 agosto 2026
Non scritta su invito
Risposta di Vodafone UK - East Dereham
Hey Rosa,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Went in as my phone was asking to…
Went in as my phone was asking to update PDF reader.
Kesh checked and said its a virus and fixed my phone. He also saved me money on my contract.
Thank you so much!
24 agosto 2026
Non scritta su invito
Risposta di Vodafone UK - East Dereham
Hey Janet,
Thanks for the lovely review and fantastic support for Kesh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A big thank you to Maisy
A big thank you to Maisy! She made upgrading my phone so straight forward and easy - I never once felt pressured. She is a credit to the company.
13 agosto 2026
Non scritta su invito
Risposta di Vodafone UK - East Dereham
Hey Eve,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Got a new phone and the staff in the…
Got a new phone and the staff in the store did a great job setting my phone up. Even helped me log into my banking and emails.
30 luglio 2026
Non scritta su invito
Risposta di Vodafone UK - East Dereham
Hey Surekha,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I would like to express my gratitude to…
I would like to express my gratitude to the staff at the East DEREHAM Branch who could not have done more to help me. They were polite extremely helpful and nothing was too much trouble. I wanted to do this as people these days are very quick to complain, and not give credit when it’s due.
Luke the Assistant store manager was excellent
Thank you the DEREHAM BRANCH
25 luglio 2026
Non scritta su invito
Risposta di Vodafone UK - East Dereham
Hey Alice,
Thanks for the lovely review and fantastic support for Luke the Assistant store manager.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Staff super helpful
Staff super helpful, kind and patient. I had so many questions and they were all very happy to help and keep me updated on any changes. Kesh especially was super helpful - great team would highly recommend!!
24 luglio 2026
Non scritta su invito
Risposta di Vodafone UK - East Dereham
Hey Ellie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Having recently moved house
Having recently moved house, I needed to arrange a new internet connection and visited the Vodafone store in Dereham. The staff were incredibly helpful, taking the time to explain the options available and helping me find a great-value contract that suited my needs. The staff is very friendly and made the whole process quick and stress-free. Excellent customer service from start to finish – highly recommended!
22 giugno 2026
Non scritta su invito
Risposta di Vodafone UK - East Dereham
Hey Andreea,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great service from Vodafone in Dereham
Great service from Vodafone in Dereham. They were so patient and helpful and set us up with temporary internet before our broadband was installed (I didn't even know this was a thing!) Which was especially helpful as we both work from home. Highly recommend!
28 maggio 2026
Non scritta su invito
Risposta di Vodafone UK - East Dereham
Hey Cat,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Genuinely helpful people!
11 giugno 2026
Non scritta su invito
Risposta di Vodafone UK - East Dereham
Hey David,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The Vodafone store in East Dereham has…
The Vodafone store in East Dereham has consistently provided exceptional service for over a decade. The team is always helpful, friendly, and highly knowledgeable. As long as this store remains, I wouldn’t consider going anywhere else
30 maggio 2026
Non scritta su invito
Risposta di Vodafone UK - East Dereham
Hey Rodrigo,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Risposta di Vodafone UK - East Dereham
Hey,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Really helpful staff
Really helpful staff. It's my first contract
13 maggio 2026
Non scritta su invito
Risposta di Vodafone UK - East Dereham
Hey Patricia,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brilliant help
Brilliant help, sorted a problem that was on my O2 phone for the last 2 weeks, so kind, quick, and helpful, many thanks!!
12 maggio 2026
Non scritta su invito
Risposta di Vodafone UK - East Dereham
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Absolutely delighted....
We've been with Vodafone for around 2 years after awful service from BT. Vodafone has been broadband, landline, and mobile service supplier for us and the service has been excellent.
With the texts and emails saying that it was time to upgrade (pay more?) we decided to call in to the local Vodafone store and were greeted by Kesh. It was a hearty and proper greeting too as he had no idea we what we had come to the store seeking.
Explained that we needed an upgrade and would it cost more? Absolutely not and I was astounded at the knowledge, speed, and politeness with which we were looked after. We ended up with a higher spec broadband, better mobile data, and all for less than we presently pay! We are delighted with the service and would recommend a visit to meet any of the team here as they definitely can give the best offers and advice.
Five stars is what the maximum is and I would say that it's a 5 Star plus store.
On a last note, as we left there were some customers waiting patiently to be served and they all were greeted by name and acknowledged back, so good to see such decent service.
27 aprile 2026
Non scritta su invito
Risposta di Vodafone UK - East Dereham
Hey Phil,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Great workers in the shop
27 aprile 2026
Non scritta su invito
Risposta di Vodafone UK - East Dereham
Hey Raymond,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Great deals at record speed.
All mobile phone companies can save you money. You just need to speak to the right person and suffer through ours of sales talk and bargain. Well, not in Vodafone Dereham. Not only did we get a great deal, but it was all done with minimum bargaining and in record time. Rakesh was really efficient! We managed to get excellent mobile contracts and broadband as well. What is interesting here is that our Broadband was already with Vodafone! Still, Rakesh made sure to get us an even better deal than the one we already had. Heartily recommended.
17 aprile 2026
Non scritta su invito
Risposta di Vodafone UK - East Dereham
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
If only all shops where like this
Literally can't praise this store or it's staff enough especially Luke. They go over and above always to help their customers and have an abundance of patience and knowledge
16 aprile 2026
Non scritta su invito
Risposta di Vodafone UK - East Dereham
Hey Nigel,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic
Fantastic , my first smartphone and the people in the shop are so kind and patient
13 marzo 2026
Non scritta su invito
Risposta di Vodafone UK - East Dereham
Hey Linda,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Outstanding service!
I had an S21 ultra that kept randomly shutting down and decided to buy a new Samsung so called into Vodafone in Dereham for help and advice. The service and help I experienced from Kesh, Suzanne, Abi and Luke was outstanding. The team could not be more helpful and they worked tirelessly to resolve my phone issue. My old phone caused a lengthy transfer of data but the team, especially Kesh always came up solutions. I would highly recommend Vodafone East Dereham. I will certainly return if I need further support.
5 marzo 2026
Non scritta su invito
Risposta di Vodafone UK - East Dereham
Hey Paul,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.