Vodafone UK - Durham Recensioni 

149
TrustScore 4.5 su 5

4,7

33 Silver Street, DH1 3RD Durham, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Macauley and Keith went above and beyond to support me when discussing my options . I was given a fantastic discount and they were so helpful in actually helping me set up The new phone. Really. he... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Helpful and Patient Staff I just spent an hour and a half with Ryan in the Durham branch of Vodafone and 3. He managed to sort out my accounts with 3 and looked carefully into the right contracts for... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I came into store not long before they were due to close but they were so helpful. They answered all of my questions, showed me the products and explained everything to me clearly. They spen... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Mcauley at Durham Vodafone was super helpful with my contract today. One of the most genuine people I’ve met. I overheard him speaking to another customer whilst I was having a look around and I was v... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • 33 Silver Street, DH1 3RD, Durham, Regno Unito

4,7

Eccellente

TrustScore 4.5 su 5

149 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(149)

41.878 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great experience

Great experience, very polite and knowledgeable. Thank you Joe

19 settembre 2023
Non scritta su invito
Logo di Vodafone UK - Durham

Risposta di Vodafone UK - Durham

Hey Karen,

Thanks for the lovely review and fantastic support for Joe.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent support

Excellent support, really appreciated, friendly & helpful

14 settembre 2023
Non scritta su invito
Logo di Vodafone UK - Durham

Risposta di Vodafone UK - Durham

Hey Wendy,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Brilliant service from Taz.

7 settembre 2023
Non scritta su invito
Logo di Vodafone UK - Durham

Risposta di Vodafone UK - Durham

Hey James,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Very helpful great advice sorted it out…

Very helpful great advice sorted it out no problem

10 agosto 2023
Non scritta su invito
Logo di Vodafone UK - Durham

Risposta di Vodafone UK - Durham

Hi Russel. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Joe was very helpful and pleasant…

Joe was very helpful and pleasant explaining everything well

4 agosto 2023
Non scritta su invito
Logo di Vodafone UK - Durham

Risposta di Vodafone UK - Durham

Hey Jean,

Thanks for the lovely review and fantastic support for Joe.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Quick and helpful!

Taz was great, very helpful, kind and informative. He dealt quickly with my upgrade and was lovely to chat to too!

3 agosto 2023
Non scritta su invito
Logo di Vodafone UK - Durham

Risposta di Vodafone UK - Durham

Hey Hannah,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Always good service in the Durham store…

Always good service in the Durham store with helpful staff, particularly on Sunday 16.07.23 when my daughter and I went in for upgrades to our phones, especially from Taz, as the phones were not behaving!! Eventually all was sorted and thanks to Taz for his patience 😀

16 luglio 2023
Non scritta su invito
Logo di Vodafone UK - Durham

Risposta di Vodafone UK - Durham

Hi Aly. Thank you for your review. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Extremely helpful managed to fix the…

Extremely helpful managed to fix the issues I had quickly and effectively

8 luglio 2023
Non scritta su invito
Logo di Vodafone UK - Durham

Risposta di Vodafone UK - Durham

Thanks for your review Carrieanne, It's great to hear we were able to get your problem solved.
Thanks again, The Vodafone Social Media Team

Valutata 5 stelle su 5

Taz was brilliant

Taz was brilliant. Pay rise required.

1 luglio 2023
Non scritta su invito
Logo di Vodafone UK - Durham

Risposta di Vodafone UK - Durham

Hey Emily,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Donna is great.

What an amazing experience in store at Vodafone Durham. Donna was amazing. Took care of all our issues and needs after a pretty horrendous experience dealing with Vodafone on the phone.

20 giugno 2023
Non scritta su invito
Logo di Vodafone UK - Durham

Risposta di Vodafone UK - Durham

Hey Robin,

Thanks for the lovely review and fantastic support for Donna.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Lovely lad sorted everything

11 giugno 2023
Non scritta su invito
Logo di Vodafone UK - Durham

Risposta di Vodafone UK - Durham

Hey Darren,

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

I so thanks for Joe

I so thanks for Joe, he was help me and was so kindly and professional

12 giugno 2023
Non scritta su invito
Logo di Vodafone UK - Durham

Risposta di Vodafone UK - Durham

Hi Olena,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great experience with Taz

Our agent, Taz, was really patient and helpful. He took the time to go through all of our options and managed to save us both money. Very impressed with the friendly, professional service

6 giugno 2023
Non scritta su invito
Logo di Vodafone UK - Durham

Risposta di Vodafone UK - Durham

Hey Rachel,

Thanks for letting us know what an amazing job Taz did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Very happy with the service that I…

Very happy with the service that I received from Taz. Everything was explained in straight forward easy to understand terms.

20 maggio 2023
Non scritta su invito
Logo di Vodafone UK - Durham

Risposta di Vodafone UK - Durham

Hey Helen,

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Taz was very helpful and patient and…

Taz was very helpful and patient and understanding

20 maggio 2023
Non scritta su invito
Logo di Vodafone UK - Durham

Risposta di Vodafone UK - Durham

Hey Irene,

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

Valutata 5 stelle su 5

Shout-out to Daniel

Shout-out to Daniel, who sat with me for hours to sort out a complicated problem. I came into the shop upset and confused and he not only fixed the problem but cheered me up. He went through hours on the phone with me and really fought for the best outcome. Far and away the best customer service I've had.

5 maggio 2023
Non scritta su invito
Logo di Vodafone UK - Durham

Risposta di Vodafone UK - Durham

Hi Sophie,

This is such an amazing review for Daniel. I'm sorry to hear you were initially upset with the problem and glad he managed to sort everything for you.

If you need any help in the future, we're here for you. Please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks,
Vodafone Social Media team

Valutata 5 stelle su 5

Very helpfull

17 maggio 2023
Non scritta su invito
Logo di Vodafone UK - Durham

Risposta di Vodafone UK - Durham

Hey Susan,

Thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Fantastic service from Joe every time

Fantastic service from Joe every time! Several things sorted for me and brilliant service. 👏

5 maggio 2023
Non scritta su invito
Logo di Vodafone UK - Durham

Risposta di Vodafone UK - Durham

Hey Andrew,

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Kennedy did an excellent job and was…

Kennedy did an excellent job and was helpful setting everything up...

20 aprile 2023
Non scritta su invito
Logo di Vodafone UK - Durham

Risposta di Vodafone UK - Durham

Hey Stephen,

Thanks for the lovely review and fantastic support for Kennedy.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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