Excellent service today, walked in for an update quote and left with a better phone and hardly any extra cost monthly. Megan couldn't have been more helpful and glad to have stayed with Vodafone (part... Leggi di più
L'azienda ha risposto
5 South Walk, NP44 1PU Cwmbran, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Excellent service today, walked in for an update quote and left with a better phone and hardly any extra cost monthly. Megan couldn't have been more helpful and glad to have stayed with Vodafone (part... Leggi di più
L'azienda ha risposto
We went into the shop today looking for advice, Claire was a fantastic help. Claire listened to what we wanted and needed and offered suggestions and advice to match our needs. Within 10mins we had de... Leggi di più
L'azienda ha risposto
Caitlin was our advisor on the last 2 occasions over the last 4 days. I needed to sort out 2 Contract phones for elderly parents. She went above and beyond to help with the advice and the set up. Her... Leggi di più
L'azienda ha risposto
Had an amazing experience today in store the lady I didn’t catch her name was so lovely she had been working there for 12/13 years. She was so professional friendly and really explained things well. A... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
5 South Walk, NP44 1PU, Cwmbran, Regno Unito
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I saw Mic and Cait who sorted out my contract and did tech for me

Risposta di Vodafone UK - Cwmbran
Helped me fix my phone! Very friendly saw caitlin

Risposta di Vodafone UK - Cwmbran
I spoke to Michaela and Caitlin who helped me get up and running with my new phone, and are always very friendly.

Risposta di Vodafone UK - Cwmbran
I was very pleased with my experience instore. Hywel was very helpful and patient. Would definitely recommend to friends and family

Risposta di Vodafone UK - Cwmbran
Michaela in shop was Good on everything thank you

Risposta di Vodafone UK - Cwmbran
Caitlin was extremely helpful. Very good to bring my partner up to date with a new phone!!

Risposta di Vodafone UK - Cwmbran
Michaela helped update to new phone as old phone won't charge. Great service

Risposta di Vodafone UK - Cwmbran
Caitlin and Libby were a great help with saving money on the sim only upgrade.

Risposta di Vodafone UK - Cwmbran
Caitlin in cwmbran was brilliant happy with phone

Risposta di Vodafone UK - Cwmbran
Had an amazing experience today in store the lady I didn’t catch her name was so lovely she had been working there for 12/13 years. She was so professional friendly and really explained things well. Amazing customer service experience for me. She really went above and beyond. Vodafone is lucky to have her as part of there team. They were all so welcoming rather than three aswell as changing my phone contract I will be changing my broadband because of her excellent customer service. ❤️

Risposta di Vodafone UK - Cwmbran
I would like to thank Caitlin in the Cwmbran store who reorganised several accounts for me renewing contracts which other Vodafone employees appeared unable to do due to system issues. Caitlin was polite, cheerful, pleasant & very professional & an absolute credit to the Vodafone organisation. Caitlin should be mentored for a management position.

Risposta di Vodafone UK - Cwmbran
After several issues with accounts and phones and the like, Caitlin from the Cwmbran store was incredibly helpful and her customer service was exemplary.

Risposta di Vodafone UK - Cwmbran
Megan who served me was very helpful and polite/professional and helped me get the phone and deal that I was very happy with. Will definitely look for Megan when I'm next due for upgrade or advice and help.

Risposta di Vodafone UK - Cwmbran
Michaela has great customer service skills and she also help to make my bill better we I was paying £23 for just sim contract and then we got a offer of a sim and a phone for £33

Risposta di Vodafone UK - Cwmbran
Had an issue with my contract, had spoken to one of the advisors named Markuss, he was very professional about the issue that I was having and explained that he would be able to help get this resolved .
Issue was resolved quickly and I left to go do my Christmas shopping.

Risposta di Vodafone UK - Cwmbran
Excellent service from Michaela at cwmbran. Thank you Gaynor

Risposta di Vodafone UK - Cwmbran
Carla was really helpful in the store helping with a data transfer

Risposta di Vodafone UK - Cwmbran
My phone had died and Michaela sorted out a new phone, new package and restored all my data. Such a relief. Very impressed with the service received.

Risposta di Vodafone UK - Cwmbran
Carla provided fantastic information

Risposta di Vodafone UK - Cwmbran
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