XThe staff at the Clydebank store are fantastic, each and everyone is so helpful and obliging, nothing seems a bother. We come over from Renfrew to your Clydebank shop as the treatment we get is first... Leggi di più
L'azienda ha risposto
Sede
Cambia sede54 Sylvania Way, G81 2TL Clydebank, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Absolutely brilliant could not ask to be treated any better by alannah
L'azienda ha risposto
I wanted some advice on a new handset that was user friendly and not over complicated. Charlie talked me through the benefits and features of a few handsets. I really appreciated his patience as I... Leggi di più
L'azienda ha risposto
Was very frustrated with my phone not connecting to 4 or 5G and had no luck dealing with Vodafone online or by phone. Went into the shop and despite it being busy, Danny spoke to me and told me to com... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Gestore di telefonia mobile
- Negozio di telefoni cellulari
- Internet provider
- Servizio di telefonia e internet
- Provider di servizi per le telecomunicazioni
Informazioni su Vodafone UK - Clydebank
Scritti dall'azienda
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informazioni di contatto
54 Sylvania Way, G81 2TL, Clydebank, Regno Unito
4,9
Eccellente
134 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
SHOP IS BEST 👌
After a severely frustration filled time with the online system and telephone operators making a simple process of changing operators and receiving a new sim card I opted for the physical shop face to face experience. I was seen by a knowledgeable and helpful staff member who had my month long issue sorted within around 5 mins. This is how it should be done.
30 maggio 2024
Non scritta su invito
Risposta di Vodafone UK - Clydebank
Hi. Thank you for your review. Minus your experience prior to your store visit, it's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Charlie was great at his Job and got me…
Charlie was great at his Job and got me a good sim deal
7 maggio 2024
Non scritta su invito
Risposta di Vodafone UK - Clydebank
Hi Martin,
Thank you for your review. It’s great to hear of your positive experience with Charlie. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Vodafone is the best to be with,
Getting help with best deals and offers, always seen bye Charlie. He is very welcome and helped me solve issues I had, he always had me walking away happy , knowing everything is sorted. Great customer service.
8 aprile 2024
Non scritta su invito
Risposta di Vodafone UK - Clydebank
Hi Suzie. Thank you for your review for Charlie. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Charlie was good at his job very quick…
Charlie was good at his job very quick and very friendly.
15 aprile 2024
Non scritta su invito
Risposta di Vodafone UK - Clydebank
Hi Mohsen. Thank you for your review for Charlie. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Charlie was exceptional in his customer…
Charlie was exceptional in his customer service and met my needs in getting a new phone in my budget. I would definitely come back to the Vodafone branch for any of my phone needs.
10 aprile 2024
Non scritta su invito
Risposta di Vodafone UK - Clydebank
Hi Marion,
It's great to hear you found the best phone for you, when visiting the store. Thanks for your review for Charlie.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Reece was such a friendly
Reece was such a friendly, helpful and genuine customer advisor. Providing me with the best deal.
9 aprile 2024
Non scritta su invito
Risposta di Vodafone UK - Clydebank
Hi Lauren,
It's great to hear your feedback for Reece, thank you for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Charlie was very helpful & explained…
Charlie was very helpful & explained all my options & gave my little girl pen & paper to draw while he dealt with me .
30 marzo 2024
Non scritta su invito
Risposta di Vodafone UK - Clydebank
Hey Gary,
Thanks for the lovely review and fantastic support for Charlie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Staff member Charlie at this branch is the reason I will remain with Vodafone I had seriously been considering leaving Vodafone
At the Vodafone Clydebank branch in Scotland. Staff member Charlie immediately came to my aid as I’m disabled and struggle to walk
His technical experience is first class and his patience with me was reassuring. He made sure I was comfortable throughout and understood each part of the process. He is certainly a credit to the company as his inter personal skills and technical knowledge make him the reason I will continue to remain with Vodafone
21 marzo 2024
Non scritta su invito
Risposta di Vodafone UK - Clydebank
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Sol was lovely and friendly
Sol was lovely and friendly, helped us get our data sim no problem, even updated my details in store easily enough. Thank you :)
14 marzo 2024
Non scritta su invito
Risposta di Vodafone UK - Clydebank
Hi Roxy,
Thanks for your 5-star review for Sol. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
The man was polite and helpful
The man was polite and helpful and explained everything to me in detail. I am very happy to deal with him.
8 febbraio 2024
Non scritta su invito
Risposta di Vodafone UK - Clydebank
Hi Awadh,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Charlie at Vodafone Clydebank
Charlie was excellent, went the extra mile to sort out our issue with the sim upgrade. Top marks 👍
7 febbraio 2024
Non scritta su invito
Risposta di Vodafone UK - Clydebank
Hi Keose,
This is lovely feedback for Charlie. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Excellent advice.
I wanted some advice on a new handset that was user friendly and not over complicated.
Charlie talked me through the benefits and features of a few handsets. I really appreciated his patience as I'm not familiar with modern technology and can find it overwhelming.
He helped me to choose a new handset and I'm very grateful for his understanding.
A very professional and promising young man.
Many thanks Charlie.
10 gennaio 2024
Non scritta su invito
Risposta di Vodafone UK - Clydebank
Hi. Thank you for your review for Charlie. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
App transfer from android to iOS
I was having trouble transferring my important apps from my old android phone to my new iOS Apple phone, I visited the store not sure if anyone could help me, when I met Charlie a very professional and knowledgeable member of staff immediately used his know how and very quickly transferred my much needed apps to my new handset.
I was very impressed with his demeanour and ability, he is certainly a real credit to himself and the store in Clydebank, and this should be recognised, he’s definitely management material and I sincerely appreciate his help and wish him the very best moving forward within the company.
Kindest of regards
William Skinner
23 gennaio 2024
Non scritta su invito
Risposta di Vodafone UK - Clydebank
Hey William,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
5 Stars
Reece couldn't be more welcoming and helpful. I would 100% recommend the team at Vodaphone Clydebank to anyone.
9 gennaio 2024
Non scritta su invito
Risposta di Vodafone UK - Clydebank
Hi Stevie,
This is lovely feedback for Reece. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Excellent customer service
Excellent customer service - listen to my needs and resolved my sim contract
Danny was 10/10
6 gennaio 2024
Non scritta su invito
Risposta di Vodafone UK - Clydebank
Hi Eddie. Thank you for your review for Danny. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was having a problem with my new SIM…
I was having a problem with my new SIM card today and the team were most helpful with my query. They were so kind and efficient. Many thanks to Joy and the manager.
Francis.
6 gennaio 2024
Non scritta su invito
Risposta di Vodafone UK - Clydebank
Hi Francis. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Charlie was helpful.got me up ans…
Charlie was helpful.got me up ans running
2 gennaio 2024
Non scritta su invito
Risposta di Vodafone UK - Clydebank
Hi John,
Thanks for your review and feedback for Charlie.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great service when visiting away from…
Great service when visiting away from home with SIM card problem. Saved my day sorted issue in minutes
29 dicembre 2023
Non scritta su invito
Risposta di Vodafone UK - Clydebank
Hey George,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Went into the shop to get mum a new…
Went into the shop to get mum a new phone. The sales staff where very helpful and not pushy and gave us great advice on what phone to get. Also helped setting up the phone for her.
28 dicembre 2023
Non scritta su invito
Risposta di Vodafone UK - Clydebank
Hey Anne,
Thanks for reviewing and sharing your feedback, we appreciate it.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Helpful getting a new sim deal thanks…
Helpful getting a new sim deal thanks to recce
8 dicembre 2023
Non scritta su invito
Risposta di Vodafone UK - Clydebank
Hey Emma,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.