Vodafone UK - Chippenham Recensioni 

119
TrustScore 5 su 5

4,8

7 High Street, SN15 3ER Chippenham, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Tom was very helpful with explaining all the different options that were available to select from for a new contract and finding one that suited my needs. He was very friendly and we had a good cha... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Not exactly sure of the date that I went into the Vodaphone shop in Chippenham for some tech support but it was the Tuesday after England won their World Cup football match! Tom helped me. He greeted... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Tom in Chippenham went the extra mile to make sure my phone and watch were operating correctly. I don't think I could have sorted it myself

L'azienda ha risposto

Valutata 5 stelle su 5

We went into the chippenham store in Wednesday and were served by Ryan. We were very frustrated by dealing with the online service trying to set up a new contract so decided face to face would be bet... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • 7 High Street, SN15 3ER, Chippenham, Regno Unito

4,8

Eccellente

TrustScore 5 su 5

119 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(119)

42.200 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Nothing was to much trouble

Nothing was to much trouble, very happy to solve a problem with my phone, happy phone happy customer 😀
Thank you!!

28 luglio 2024
Non scritta su invito
Logo di Vodafone UK - Chippenham

Risposta di Vodafone UK - Chippenham

Hi Robert, It's really great to see we were able to get your issues sorted today, and left such a great impression on you too.
Thanks for your awesome feedback, The Vodafone Social Media Team

Valutata 3 stelle su 5

I queued for 20 minutes before being…

I queued for 20 minutes before being seen Some customers left before then.

11 luglio 2024
Non scritta su invito
Logo di Vodafone UK - Chippenham

Risposta di Vodafone UK - Chippenham

Hi Gealdine,

Sorry to hear you had a long wait before speaking to one of our instore agents, during busy periods there can sometimes be a slightly longer wait than usual. We hope you still managed to get your issue resolved! If you do still need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

The customer service provided by Jo in Chippenham Vodafone store…

The customer service provided by Jo in the Chippenham store was outstanding. Polite, friendly, knowledgeable and patient. Well done Jo.

11 luglio 2024
Non scritta su invito
Logo di Vodafone UK - Chippenham

Risposta di Vodafone UK - Chippenham

Hi Chris,

Thanks for sharing this 5 star feedback with us!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Loads of help from the team,managed to…

Loads of help from the team,managed to persevere with my new phone and restore everything I thought I would lose it all

22 maggio 2024
Non scritta su invito
Logo di Vodafone UK - Chippenham

Risposta di Vodafone UK - Chippenham

Hi Philip,

We're glad to hear you haven't lost everything. Thanks for this feedback for our Chippenham store. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valutata 5 stelle su 5

Alex was fantastic

Alex was a fantastic help. Answered all questions and met my needs

4 aprile 2024
Non scritta su invito
Logo di Vodafone UK - Chippenham

Risposta di Vodafone UK - Chippenham

Hey Nathan,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Super service by Grace

We were helped with a very tricky problem by Grace. She was helpful, lovely to chat to and patient. I felt so guilty keeping other customers waiting, but she was not phased and I was very grateful.

17 marzo 2024
Non scritta su invito
Logo di Vodafone UK - Chippenham

Risposta di Vodafone UK - Chippenham

Hi Sally,

Thank you for taking the time to review and sharing this great feedback for Grace.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 4 stelle su 5

Have used Vodafone for many years they…

Have used Vodafone for many years they are alway pleasant and knowledgeable. They have always got us good deals on phones, tablets and broadband.

8 marzo 2024
Non scritta su invito
Logo di Vodafone UK - Chippenham

Risposta di Vodafone UK - Chippenham

Hi there,

It's great to hear your feedback, thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Great help and advice when upgrading…

Great help and advice when upgrading plans by Alex. We saved some money which was great.

2 marzo 2024
Non scritta su invito
Logo di Vodafone UK - Chippenham

Risposta di Vodafone UK - Chippenham

Hey Garry,

Thanks for the lovely review and fantastic support for Alex.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Alex was extremely helpful He went…

Alex was extremely helpful He went through everything for me so I understood exactly what was going on
Would definitely recommend him

22 febbraio 2024
Non scritta su invito
Logo di Vodafone UK - Chippenham

Risposta di Vodafone UK - Chippenham

Hi Sharon,

Thank you for your review and feedback for Alex. This is great to hear!

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

The manager was very helpful as we had…

The manager was very helpful as we had to up grade my phone as he was also training new member of staff the manager was very helpful at all time and explained everything very well and maded sure that we understand and very plasent to us .

12 gennaio 2024
Non scritta su invito
Logo di Vodafone UK - Chippenham

Risposta di Vodafone UK - Chippenham

Hey Lucy,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Saved me millions!

4 gennaio 2024
Non scritta su invito
Logo di Vodafone UK - Chippenham

Risposta di Vodafone UK - Chippenham

Hey Debs,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Saved 80 on broadband

2 gennaio 2024
Non scritta su invito
Logo di Vodafone UK - Chippenham

Risposta di Vodafone UK - Chippenham

Hi Nick,

This is great to hear! Thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Molly was really friendly and helpful…

Molly was really friendly and helpful and made me feel very welcome in vodafone! Thank you molly

31 dicembre 2023
Non scritta su invito
Logo di Vodafone UK - Chippenham

Risposta di Vodafone UK - Chippenham

Hey,

Thanks for letting us know what an amazing job Molly did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Thank you to Sam for upgrading my phone…

Thank you to Sam for upgrading my phone and ensuring that I was on the best deal for my needs. Excellent customer service.

24 novembre 2023
Non scritta su invito
Logo di Vodafone UK - Chippenham

Risposta di Vodafone UK - Chippenham

Hi Ellie,

Thank you for your review and feedback for Sam. This is great to hear!

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Super Jack

Jack was super helpful dealing with a broadband issue.
I needed a cable so I could connect my phone to my new router.
Having been dealing with customer service online for several weeks without much joy, Jack went our of his way to ensure the cable I need will be delivered

13 novembre 2023
Non scritta su invito
Logo di Vodafone UK - Chippenham

Risposta di Vodafone UK - Chippenham

Hey James,

Thanks for the lovely review and fantastic support for Jack.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

The team were great.

The team were great.
Thank you for your help :)

31 ottobre 2023
Non scritta su invito
Logo di Vodafone UK - Chippenham

Risposta di Vodafone UK - Chippenham

Thanks for the brilliant feedback, Haydi! It's really appreciated. If you ever need further help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Really lovely and helpful people !

Really lovely and easy to talk to, super helpful and explained things I didn’t understand with patience

10 ottobre 2023
Non scritta su invito
Logo di Vodafone UK - Chippenham

Risposta di Vodafone UK - Chippenham

Hi Ema,

This is such an amazing review for our Chippenham store. Thanks for sharing.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Valutata 5 stelle su 5

I was served by Molly

I was served by Molly
She did a really good job at helping me decide what phone to go for. She was really helpful and friendly

10 settembre 2023
Non scritta su invito
Logo di Vodafone UK - Chippenham

Risposta di Vodafone UK - Chippenham

Hi Karen,

It's great to see your kind words for Molly. We really appreciate your feedback.

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Please pass on my thanks to Mikki

Please pass on my thanks to Mikki, in your Chippenham, Wiltshire, store. I’ve had a couple of (minor) problems recently, and they were quickly sorted out by Mikki in a professional and friendly way. Excellent service!

15 settembre 2023
Non scritta su invito
Logo di Vodafone UK - Chippenham

Risposta di Vodafone UK - Chippenham

Hey John,

It's great that Mikki was able to help, and provide a positive experience. Thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Pre ordered/upgraded, Riah is amazing

Pre ordered/upgraded to the new iPhone yesterday, customer assistant Riah was extremely helpful & patient, she even stayed slightly later to get it sorted & ordered for me after a few issues online, very professional service & great knowledge when asking for info, would highly recommend seeing her for any info/phone/upgrade needs

15 settembre 2023
Non scritta su invito
Logo di Vodafone UK - Chippenham

Risposta di Vodafone UK - Chippenham

Thanks for your review. Glad to see Riah was able to help with your upgrade. I hope you enjoy your phone.
Thanks, The Vodafone Social Media team

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