Went to Vodafone shop today. Fantastic help from Jay who looked into our case as the people we rang up did not help. Thank you so much Jay You went above and beyond and explained everything.
L'azienda ha risposto
Sede
Cambia sede82 Front Street, DH3 3BB CHESTER-LE-STREET, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
We were seen by Mandy regarding a problem with a sim card which was from Voxi. She was extremely professional, pleasant and patient. She had to look at the new iPhone which was on Vodaphone contract a... Leggi di più
L'azienda ha risposto
Really lovely friendly knowledgeable and professional. Liv - helped me through upgrading my two Son’s phones and went out of her way to give us all the necessary advice we needed on the best plans f... Leggi di più
L'azienda ha risposto
I am one of those people who puts off upgrading my phone as the whole transferring of accounts, Apps etc, signing in/out is not something I relish. But I was attended to by a lady called Mandy in the... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Gestore di telefonia mobile
- Negozio di telefoni cellulari
- Internet provider
- Servizio di telefonia e internet
- Provider di servizi per le telecomunicazioni
Informazioni su Vodafone UK - Chester le Street
Scritti dall'azienda
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informazioni di contatto
82 Front Street, DH3 3BB, CHESTER-LE-STREET, Regno Unito
4,9
Eccellente
204 recensioni
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Le persone hanno visualizzato anche
Easy going helpful staff
13 gennaio 2024
Non scritta su invito
Risposta di Vodafone UK - Chester le Street
Hey Paul,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great customer experience
Not being the most technical it was great having Mandy help me through the process of buying a new phone and having the patience to set it up ready for me to get going. Mandy was really knowable and a lovely person too
13 gennaio 2024
Non scritta su invito
Risposta di Vodafone UK - Chester le Street
Hi there Gillian,
Thank you for your great review about Mandy. We're glad you had a lovely experience in store!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Couldn't help anymore than he did ..
Couldn't help anymore than he did ... Very polite patient and excellent face to face meeting ... Upgraded advised and helped me choose my new device .... Callum is definitely An amazing asset to Vodafone
9 gennaio 2024
Non scritta su invito
Risposta di Vodafone UK - Chester le Street
Hey Lisa,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent in store service
Very helpful staff and explained everything we needed really well
4 gennaio 2024
Non scritta su invito
Risposta di Vodafone UK - Chester le Street
Hi Paul,
This is a lovely review for our store. Thanks for sharing.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Mandy was excellent
Mandy was excellent, very patient as I'm partially deaf. I also suffer with my mental health and Mandy made sure to make me feel at ease.
2 gennaio 2024
Non scritta su invito
Risposta di Vodafone UK - Chester le Street
Hi Carolyn,
Thanks for taking the time to leave us a review, and share this feedback for Mandy.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Face to face help was great very…
Face to face help was great very helpful Polite, a pleasure to be in the shop.
2 gennaio 2024
Non scritta su invito
Risposta di Vodafone UK - Chester le Street
Hi there,
Thank you for your review, and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Smooth renewal process
Managed to get new SIM only package with payments in line with existing contract. 😀
22 dicembre 2023
Non scritta su invito
Risposta di Vodafone UK - Chester le Street
Hi Martin. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Service from Chloe was very…
Service from Chloe was very professional. She explained everything clearly to me to help me understand
22 dicembre 2023
Non scritta su invito
Risposta di Vodafone UK - Chester le Street
Hi Dawn. Thank you for your review for Chloe. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mandy really patient
Mandy really patient, resolved all problems
16 dicembre 2023
Non scritta su invito
Risposta di Vodafone UK - Chester le Street
Hey Margaret,
This is really great to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
very helpful staff and very…
very helpful staff and very understanding
15 dicembre 2023
Non scritta su invito
Risposta di Vodafone UK - Chester le Street
Hi Owen,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Very helpful and friendly
Really helpful staff who took time to listen to what I needed and made changes to my account.
Heather
8 dicembre 2023
Non scritta su invito
Risposta di Vodafone UK - Chester le Street
Hey Heather,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Good staff
Mandy tried everything to upgrade my laptop, unfortunately the system as usual didn't allow me. I can't praise mandy enough as the amount of times over the kast few years she has had to dort my account, all credit gor her patience.
7 dicembre 2023
Non scritta su invito
Risposta di Vodafone UK - Chester le Street
Hey Anthony,
Thanks for letting us know what an amazing job Mandy did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Mandy at Chester Le street was…
Mandy at Chester Le street was fantastic really helpful and sorted out a very good deal for me
21 novembre 2023
Non scritta su invito
Risposta di Vodafone UK - Chester le Street
Hi Alison,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Best service I’ve seen
10 novembre 2023
Non scritta su invito
Risposta di Vodafone UK - Chester le Street
Hi Ziad,
Thanks for reviewing and sharing this great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very helpful
Talked through options available. Felt no obligation to purchase/upgrade despite being unsure what I needed. Very helpful & friendly.
4 novembre 2023
Non scritta su invito
Risposta di Vodafone UK - Chester le Street
Hi Sarah,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Very poor attitude from chloe who I…
Very poor attitude from chloe who I initially dealt with
Walked off saying I had a poor attitude.
Luckily I then spoke to many who was much easier to deal with and gave some useful advice
20 ottobre 2023
Non scritta su invito
Risposta di Vodafone UK - Chester le Street
Hi Neill,
Thank you for your review. I am sorry to hear of your recent experience but happy to hear Many was able to resolve your issue. If you do wish to discuss this further, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Excellent customer service very helpful
7 ottobre 2023
Non scritta su invito
Risposta di Vodafone UK - Chester le Street
Hey John,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great help
Chloe has been an amazing help. Came to store to arrange a roaming plan and it she found the best deal and walked away with a new phone
7 ottobre 2023
Non scritta su invito
Risposta di Vodafone UK - Chester le Street
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Callum dealt with the enquiry I had and…
Callum dealt with the enquiry I had and then sorted out my renewal of the broadband deal for another 24 months,
4 ottobre 2023
Non scritta su invito
Risposta di Vodafone UK - Chester le Street
Hi Allan. Thank you for your review for Callum. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ebony was very helpful
31 luglio 2023
Non scritta su invito
Risposta di Vodafone UK - Chester le Street
Hi Leslie,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at @VodafoneUK.
Thanks,
Vodafone Social Media Team
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