I had a great experience at the Vodafone store. Lydia was extremely helpful, friendly and professional. She explained everything clearly and made the whole process easy. Thank you, Lydia, for your exc... Leggi di più
L'azienda ha risposto
152 High Street, GL50 1EN Cheltenham, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I had a great experience at the Vodafone store. Lydia was extremely helpful, friendly and professional. She explained everything clearly and made the whole process easy. Thank you, Lydia, for your exc... Leggi di più
L'azienda ha risposto
Luther was very helpful and informed me of my options for upgrading my phone. He took me through the contract process and made everything very clear. Can’t rate Luther enough for the customer service.... Leggi di più
L'azienda ha risposto
Been with a different service provider and had the worst experience ever, but from the moment I walked into Vodafone in Cheltenham I met a guy Luther, he didn't just make me feel welcomed, he took his... Leggi di più
L'azienda ha risposto
I went in the shop. Greeted with a smile and generally a good working atmosphere. I was helped by a gentleman called Mikey. He was patient polite and generally very good at his job and dea... Leggi di più
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Scritti dall'azienda
152 High Street, GL50 1EN, Cheltenham, Regno Unito
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Arun.
Popped in because I was unsure of an update on my on my phone. Sorted very quickly. Courteous & polite.
Very good experience.
Thank you.

Risposta di Vodafone UK - Cheltenham

Risposta di Vodafone UK - Cheltenham
Lydia was absolutely fantastic - so helpful, friendly, and took on board everything we requested. She is a great asset to the Vodafone business in Cheltenham.

Risposta di Vodafone UK - Cheltenham
I popped in to the branch as I had lost the torch on my Apple phone, I was served by Liam and he was incredibly helpful and got me back up and running.
As on older person sometimes you can be treated slight condescending were technology is concerned but Liam was polite, courteous and check my phone after getting my torch back and showed me what to do in future if it happens again.

Risposta di Vodafone UK - Cheltenham
Soheila was great at helping me getting my phone upgraded made it so easy for me to get it done with no trouble atall

Risposta di Vodafone UK - Cheltenham
Luther was excellent service explained everything to me ..

Risposta di Vodafone UK - Cheltenham

Risposta di Vodafone UK - Cheltenham
Liam in Cheltenham branch helped sort my problem phone today in minutes. Thank you so much

Risposta di Vodafone UK - Cheltenham
Soheila excellent service from this lady. After being treated poorly but EE. A nice refreshing change.

Risposta di Vodafone UK - Cheltenham
Azad was very informative on helping me with my phone

Risposta di Vodafone UK - Cheltenham
Soheila was very helpful in sorting out my phone upgrade

Risposta di Vodafone UK - Cheltenham
Mikey in the Cheltenham store was brilliant. He came over to help straight away, very polite and helpful and I got exactly what I was looking for. Would go back and ask for him again!

Risposta di Vodafone UK - Cheltenham
Great experience today, Rosie who was fantastic, friendly smart and confident helped me buy a new phone for my son today. Rosie explained she was training and was great and an asset to the team. It was great to see her colleagues supporting when needed. Great experience and excellent customer service

Risposta di Vodafone UK - Cheltenham
Soheila- helpful, knew what she was doing. Found calling difficult and wasn’t explained but Sopheila explained in full and made it very clear. Chatty and comfortable to talk to. Helped me change my contract and made it cheaper for me! Great service.

Risposta di Vodafone UK - Cheltenham
Needed help with my last invoice, was met by Rosie who was very helpful and explained to me everything I needed to know.
We moved from TalkTalk/UW with our broadband and home phone and both my husband and I have had our mobile phones with you for many years.
If we need any help we always pop in to the shops where we get all the help we need.

Risposta di Vodafone UK - Cheltenham
Soheila was very helpful and sorted out my new contracts well.

Risposta di Vodafone UK - Cheltenham
Taken broadband with Vodafone. Beth was really helpful, efficient and made the switching process easy

Risposta di Vodafone UK - Cheltenham
Soheila was superb, extremely helpful, professional and lifted all the worry and anxiety from my shoukders. If I were her manager I'd gjve her a raise!

Risposta di Vodafone UK - Cheltenham
I needed to chat about broadband. Luther was great at explaining what the options were, and very efficient at setting things up for me. A good communicator, and friendly service.

Risposta di Vodafone UK - Cheltenham
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