Keira was very helpful in getting me to buy my new phone.she made what might have been a very stressful experience quite enjoyable.from Elizabeth Jones
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50 St David's Shopping Centre, CF10 2ER Cardiff, GB
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Keira was very helpful in getting me to buy my new phone.she made what might have been a very stressful experience quite enjoyable.from Elizabeth Jones
L'azienda ha risposto
I visited Cardiff Vodafone store this morning. I had booked a Fix and Go repair for my mobile which had charging issues. DAVID, your Tech Guy, said it only required the charging port cleaning which h... Leggi di più
L'azienda ha risposto
I visited the Cardiff store to query a broadband and a sim only deal. I was served by an advisor named Huw who made the experience effortless and went the extra mile to ensure I fully understood the p... Leggi di più
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I went into the Vodafone store in St Davids Centre in Cardiff last week.I was besides myself as unbeknown to me i had downloaded an app which resulted in my mobile going absolutely mental & having 37... Leggi di più
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Scritti dall'azienda
50 St David's Shopping Centre, CF10 2ER, Cardiff, Regno Unito
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I went into the Vodafone store in St Davids Centre in Cardiff last week.I was besides myself as unbeknown to me i had downloaded an app which resulted in my mobile going absolutely mental & having 37 viruses.I was unable to use my phone at all & was very worried regarding my information held on the mobile.David the repair specialist was amazing.within minutes my phone was sorted & up & running again.He also put my mind at rest explaining that the viruses were not harmful.What excellent service.Thank you David for all your help & making my day.

Risposta di Vodafone UK - Cardiff
Very impressed with the service received by Kyle at the Cardiff store today. He provided friendly and honest service . I would recommend this store for fantastic service. Thank you Kyle amazing!

Risposta di Vodafone UK - Cardiff
Yesterday I bought a new phone/SIM package from Vodafone Cardiff. Keira was the person who helped me do this. She was professional, friendly and took time to work through options. She also suggested there could be benefits in me changing my broadband to Vodafone but there was no pressure or hard sell.

Risposta di Vodafone UK - Cardiff
I visited Vodafone twice and both times Jamie was outstanding. The service was fast, professional, and genuinely helpful. Jamie took the time to understand what I needed and worked to find the best options for me, not just the easiest sale. Everything was explained clearly and I felt looked after as a customer. A really great experience thanks to Jamie.

Risposta di Vodafone UK - Cardiff
Sam was great he went in to all the detail.

Risposta di Vodafone UK - Cardiff
Sam was very friendly and helpful during my experience here, will definetly come back again and request him.

Risposta di Vodafone UK - Cardiff
Kyle made life really easy, saved me money on my sim and also gave me the right advice about my tablet

Risposta di Vodafone UK - Cardiff
Carl was really helpful today, he made everything seem straight forward thank you so much for your patience, I'm so happy with my new purchase thank you again 😊

Risposta di Vodafone UK - Cardiff
Visited the Vodafone store earlier today and Rania helped me out with updating my plan. She was really friendly and patient, and walked me through a couple of options that actually saved me a bit of money.Only slight downside was that the system was running slow, so the whole process took a little longer than expected. But apart from that, the service itself was excellent. Happy with the outcome and appreciate the help!

Risposta di Vodafone UK - Cardiff
I needed an upgrade and advice as I wasn't sure which phone to go for. Marta helped me decide and she was very knowledgeable, patient and professional. Would definitely recommend this branch.

Risposta di Vodafone UK - Cardiff
Thanks to the super star support from Kyle (Retail Advisor) who patiently guided us through the process, and we had a wonderful conversation through it all.
Thank you, Kyle! Exemplar star of supporting and creating a memorable customer experience.

Risposta di Vodafone UK - Cardiff
I went into the Cardiff st David’s hall shopping centre store and met Naj. She was everything you wanted in a member of staff. Intelligent, polite, thoughtful, knowledgeable and efficient. Five stars ⭐️

Risposta di Vodafone UK - Cardiff
Great service very polite and knowledgeable

Risposta di Vodafone UK - Cardiff
I had such a great experience! He (I can’t remember his name) but he got what I needed immediately and was so efficient and lovely! Thankyou

Risposta di Vodafone UK - Cardiff
Fantastic customer services as always.
Nothing to much trouble. Staff always friendly and helpful.
Great sim only deals on offer.

Risposta di Vodafone UK - Cardiff
Both Nage and Tash in the St. David’s II shopping centre were magnificent today and very patient and so helpful with my mother who was Re-Jigging her contract - Excellent service 👍

Risposta di Vodafone UK - Cardiff
Dave the technician was excellent. Fantastic customer service, thank you.

Risposta di Vodafone UK - Cardiff
My adviser Saif, was very efficient, polite, extremely helpful, and friendly spending almost an hour and a half with me choosing and costing a new phone then helping to to set it up (with me being tech phobic!) He's an asset to your company! Happy holiday Saif! The store is very well kept too!

Risposta di Vodafone UK - Cardiff
Probably the most helpful and resourceful employee, Saif, made everything so easy to follow and cleared all my doubts regarding all the possible SIM card plans I could have bought and guided me so well to arrive at the one best for me.
Even though there was quite a bit of a wait today, he made sure to give me all his time when it was my turn and was really considerate of my initial doubts and worries. The guy needs a raise honestly.
Overall, great and quick service. Happy to begin this journey with VOXI and Vodafone :)

Risposta di Vodafone UK - Cardiff
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